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Holiday Inn Express & Suites Urbandale

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Holiday Inn Express & Suites Urbandale
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159 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Urbandale
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Showing 159: English reviews
La Crosse, WI
Reviewed 29 January 2016

The hotel staff were incredibly friendly and professional. Our room -- just me and my husband -- was big and clean and fantastic when my nieces and nephews stopped by to play games. The complimentary breakfast was nice, and the pool area was great for the kids (my nieces and nephews). Great hotel for a great price.

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Helpful?
Thank jennelliott14
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your review. Our team is thrilled to know that we left such a great impression with you. We do hope you pay us another visit with your nieces and nephews real soon!

Denver, Colorado
Reviewed 29 January 2016 via mobile

As a road warrior with constant travel and always staying with this Holiday Inn chain, this property is clean, comfortable and consistent as expected for the national chain. It is a good property, good location with good food and drink in the area. Sleep fast folks.

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Helpful?
Thank 07BigBlue
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your recent review. We are thrilled we were able to provide you with the stay you expect from Holiday Inn Express! We do hope you will pay us another visit during your travels.

Reviewed 26 January 2016 via mobile

This hotel is typical for the 50 year old vacationer. After all it's just a Holiday Inn Express. At one time they were nice, now they lag behind their competitors and want to charge the same. It is hard to get a millennial to think this is quality. Hilton and Marriott can so surpass with their friendly business brands. I...

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Thank Nickolas W
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Nickolas W., Thank you for taking the time to review your stay with us. We take all of our guests reviews very seriously and would like to apologize that your stay was not entirely to your liking and for any inconvenience you experienced. We would like you to know in case you happen to return that our common area in...

Olathe, Kansas
Reviewed 4 January 2016

In my Title I mentioned the word Stand by. I am referring to my being able to get a good quality room on a Holiday weekend when I made calls to other Hotels in the area to be advised that I should of called them earlier. The Staff service was good even though we had a little mix-up with the...

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Helpful?
Thank Bob746
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your visit with us and providing us with feedback. We appreciate all of our guests feedback and are thrilled you enjoyed your time with us. We look forward to seeing you again!

Omaha, NE
Reviewed 22 December 2015

For business, I travel between 80 and 100 nights a year throughout the Midwest and tend to stick to franchises such as HI Express and other medium-end hotels. I have stayed at this property a few times over the last couple of years and just. I tend to only write reviews for leisure travel or independent businesses, but was motivated...

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Helpful?
Thank tonyandk
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

tonyandk, Thank you for your feedback. We appreciate your continued business in the past and apologize that we were unable to assist you any further in this matter. We value all of our guests feedback and will use your comments when reviewing hotel policy in the future.

Weatherford, Texas
Reviewed 19 December 2015 via mobile

This is a VERY new hotel. Plenty of parking, Ben Carson's smiling face on the side of a bus was there to greet us as we rolled in late at night. The front desk staff was efficient, the room was comfortable, everything worked, although in the winter I think they should equip every room with an extra blanket or two....

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Thank HDFLHPI
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your review. We are thrilled you found us convenient for your travels and that you were able to enjoy your time with us. We do hope to see you again here in the new year!

Oskaloosa, Iowa
Reviewed 23 October 2015

Stayed here while traveling on business. Check was quick and easy. Staff was all friendly and helpful. Room was clean and comfortable. Staff was very helpful and accommodating with working with my groups early departure schedule and let us have access the the cold breakfast food early. Would definitely stay here again and recommend to others.

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Helpful?
Thank M H
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback. We are glad you had the chance to let us know about your recent stay and that we left such a great impression on you. We do hope that you will have the chance to come back and see us again.

Hoffman Estates, United States
Reviewed 4 October 2015 via mobile

This hotel was very clean and comfortable. My husband and I had a suite. It was very spacious. The beds were very comfortable. Nice TV and wi-if. Breakfast was good. I would definitely consider staying in another Holiday Inn Express. The staff was also nice and recommended a great restaurant with great food a short distance away. This is the...

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Helpful?
Thank Michael S
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback about your most recent stay with us. We appreciate your feedback and your recommendation. It is our goal to provide our guests with the best experience and can't wait to serve you again in the future.

Minnesota City, Minnesota
Reviewed 29 September 2015

This is a beautiful new Holiday Inn Express right off the interstates 35/80) in the western part of Des Moines, Iowa. The room was enormous with super clean and new bedding with a lot of pillows to choose from. It was QUIET, and the bathroom was exceptionally clean. The bathtub was larger than most hotel bathtubs. Very relaxing after a...

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Thank Klfbooks
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedback. We are thrilled you enjoyed your time with us and look forward to the opportunity to serve you again.

San Antonio, Texas
Reviewed 29 September 2015 via mobile

Nice and clean rooms. Plenty of places to go eat close by. Moderately priced and affordable. Staff was friendly. Nice area of town. Workout room is small and has an indoor pool. Lobby is nice with a TV area. Would recommend the hotel and would stay there again.

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Helpful?
Thank Kevin N
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for letting us know about your recent stay with us. We are thrilled that you were able to enjoy the comforts of our hotel during your training here in Urbandale. We do hope your travels bring you back to us for another visit in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express & Suites Urbandale

Address: 8789 Plum Dr, Urbandale, IA 50322-6245
Region: United States > Iowa > Urbandale
Price Range: $162 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Urbandale 2.5*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Urbandale staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Urbandale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure things work before settling in”
 of 5 bubbles PatW622, 16 Aug 2016 | Read review
“Check to see if there is a major event in the area with younger individuals”
 of 5 bubbles 998RICHARDS, 8 Jul 2016 | Read review
“Go to the IHG website”
 of 5 bubbles suzannelt, 4 May 2016 | Read review
“Stay on south side if you want to be the furthest from interstate I-80”
 of 5 bubbles tonyandk, 22 Dec 2015 | Read review
“The interstate is north of the property. The farther south you are, the quieter it will be.”
 of 5 bubbles 78MatthewH, 12 Aug 2015 | Read review
5 of 5