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Hilton Garden Inn Des Moines/Urbandale

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Hilton Garden Inn Des Moines\/Urbandale
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443 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Omaha
Reviewed 2 weeks ago via mobile

I have not stated at this Hilton Garden Inn location for awhile so I booked a room because it was close to my business location. The rooms have been remodeled since I last stayed and they are modern, functional, comfortable and stunning. Up went the carpet and now they have wood floors with a carpet area where the bed is....

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Helpful?
Thank lauren_bergen
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind & informative review! I am glad you had a great stay & enjoyed our new look & feel! We are very excited for our guests to get to experience our new rooms! We hope you will consider us on your future travels to the area. If I may be of any assistance to...

Fremont, Nebraska
Reviewed 3 weeks ago

We needed to stay one evening for our Christmas holiday and we chose this hotel. We have stayed here before and have always had a good experience with it. Everything is clean and attractive, the workers are all friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank julieann444
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you so much for your review & for choosing us for your one night stay! We truly appreciate your business & loyalty to return. May you enjoy a wonderful New Year! Thank you, Jennifer

Des Moines, United States
Reviewed 4 weeks ago

Wonderful hotel! The front desk staff is excellent. Breakfast was delicious and the breakfast staff awesome. My rooms were very clean so the housekeeping staff must be excellent also! My overall stay was just fantastic! The hotel is currently renovating and the new rooms are just amazing! Great hotel!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank victoriav127
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for the very kind review! It was our pleasure to serve you as our guest! You are a reason for our success & we look forward to having you visit again! Have a wonderful New Year! Thank you, Jennifer

Alexandria, Virginia
Reviewed 4 weeks ago

Nice, warm and quick reception and off to my room I went. The rooms were nice and clean. Beds were comfy. The breakfast in the morning seemed ample although I was in a rush and didn't have time to sit and eat much of it. I did grab a banana and muffin. It was a short trip but I will...

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Helpful?
Thank SDH424
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your stay here! We hope your trip to the area was a success for you as well. We will look forward to serving you in the future. Have a wonderful holiday season! Thank you, Jennifer

MSP
Reviewed 15 December 2016

Short trip with a group of coworkers. Stayed in a recently renovated room, which was very nicely appointed. Except for the lamps. I think they came straight out of a Jetsons cartoon, ie. sleek, tres moderne, but you can't find the light switch. Small price to pay, however. Very nice staff, adequate breakfast, located in a very exciting corner of...

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Helpful?
Thank Mdp1960
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! I am glad you enjoyed your stay here & the new room look & feel! I hope your trip was a success for you! We will look forward to serving you in the future. Have a wonderful Holiday season! Thank you, Jennifer

Urbandale, United States
Reviewed 29 November 2016

Love the bed and the pillows. The mattress was firm and there were plenty of comfy pillows, I didn't feel like I had to fold them over to have enough pillow under my head and neck. Comfortable chair to relax before bed. Nice desk to sit at and work when I needed to get some office work done and to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 848constancem
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your very kind review! I am glad you had a great stay here! We hope that you will return when our room renovations are completed by the end of January to enjoy our new look! Have a wonderful Holiday season! Thank you, Jennifer

Tulsa, Oklahoma
Reviewed 25 November 2016

This is a mid aged Hilton Garden Inn right off interstate 80 in Des Moines. This is a VERY clean motel room with very good cooked to order breakfast. The management and staff at this property take great pride in keeping the hotel updated and clean.

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Helpful?
Thank mlogsdon7
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review & business! I truly appreciate them both! I am glad you enjoyed your stay here & hope that you will allow us to serve you again in the future so that you can enjoy our new look & feel when we complete our room renovations by the end of January! Have a wonderful holiday...

Storm Lake, Iowa
Reviewed 21 November 2016

Very nice place to stay! Always welcomed upon arrival - love the cookies and coffee after we check in. Room is clean. Beds are comfortable and room is quite. We've eaten breakfast here and it was fine but we usually eat breakfast at a panera bread restaurant. It's not far from valley west mall and not too far from Jordan...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cathy W
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay with us! I truly appreciate your feedback & business! I am glad you enjoyed your stay here! I hope your trip was a success for you too! We will look forward to serving you again soon. Have a wonderful holiday season! Thank you, Jennifer

Sioux City, Iowa
Reviewed 18 November 2016

We went for our anniversary weekend knowing that the hotel was under renovations, thanks to a notice on their website. Still, we were a little surprised at how outdated and kind of just old the rooms were. There was a mini fridge and microwave, which is useful potentially, but the bed was one of the most uncomfortable beds I've ever...

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Helpful?
Thank michellepJ2012XF
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your time here! We are very excited for our room renovations & plan to have all of them completed by the end of January 2017. We hope you will come back to enjoy our new look & feel in 2017! Have a wonderful holiday season! Thank you, Jennifer

Gilbert, Arizona
Reviewed 16 November 2016

Always a great experience. The staff is extremely helpful and the breakfast is wonderful. Beds are very good as you can set the level of firmness. Location is also great right next to the interstate. The hotel is very quite.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Shari S
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are so glad to have had you back as our guest! Your loyalty is priceless for us & your recommendation to others! We are so glad you had a great stay & will look forward to serving you again soon. Enjoy your holiday season! Thank you, Jennifer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service

Additional Information about Hilton Garden Inn Des Moines/Urbandale

Address: 8600 Northpark Drive, Urbandale, IA 50322
Region: United States > Iowa > Urbandale
Price Range: $153 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Urbandale
Hilton Urbandale
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Des Moines/Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't have a car, the hotel is within walking distance to a couple of bars and restaurants.”
 of 5 bubbles mlallen23, 9 Jun 2016 | Read review
“Register on line and pick your own rooms.”
 of 5 bubbles AndyD62, 19 May 2016 | Read review
“Have Hilton honors”
 of 5 bubbles F999SYmarkd, 22 Feb 2016 | Read review
“Fifth floor was quiet.”
 of 5 bubbles Klfbooks, 28 Jun 2015 | Read review
“Low and high numbered rooms are at the hall ends. Elevator is in the hall center.”
 of 5 bubbles Dougogreen, 16 Jun 2015 | Read review
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