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We had booked 5 non smoking rooms. Two of them smelled strongly of stale smoke. All of them had mold on the tiles in the bathrooms. One had mold growing on the ceiling in the bathroom. The bedding sheets in one room were stained. One...More
The motel was dated but clean and comfortable. Updated decor with fridge and microwave. The location is right off I80 and great for visiting the Living History Farm. Staff was friendly and very helpful.
Response from DAVID S, Manager at Econo Lodge UrbandaleResponded 30 July 2017
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
I drove from Ontario, Canada to Los Angeles, California, and this was my last hotel stay before going home. The clerk at the front desk was very friendly and helpful. He gave me info about good places to eat in the area.
The room was...More
Response from DAVID S, Front Office Manager at Econo Lodge UrbandaleResponded 17 July 2017
Thanks for the perfect review! I am so glad you discovered us and enjoyed your stay!Thanks for mentioning the amenities and cleanliness of your suite.I am so sorry for wif service we did not meet your expectation during this visit but please know the issues...More
We made reservations in advance and confirmed a smoking room. The day we checked in they told me it was non smoking. I showed them my confirmation and they said they have no more smoking. I do not get how this happens if I have...More
Thank Harold E
Response from DAVID S, Manager at Econo Lodge UrbandaleResponded 29 June 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Actually we received overbooking of one room of smoking room that's reason we moved to non smoking room and also we gave 20% discount top of the...More
once again 2nd floor room great location everything you need right off the interstate's for getting to where you want too be. It was one of the best cheap hotels i have ever stayed at ya never know till ya check in no matter the...More
Response from DAVID S, Manager at Econo Lodge UrbandaleResponded 23 June 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as...More
US$66 - US$77 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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