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Isle Casino Hotel Waterloo

TravelocityUS$78*
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18/06/2017 19/06/2017
1 room 2 adults 0 children
US$80*
US$78*
US$80*
US$78*
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Isle Casino Hotel Waterloo
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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Reviewed 2 days ago NEWvia mobile

Always have a great time staying here. Although something was really different this visit from my last visit in January. Employee don't seem happy. And when I won a jackpot the employees who helped seemed like it was coming out of their pocket. I didn't get a picture on the wall just t-shirts. I also noticed machines have changed drastically.......

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Helpful?
Thank Jennifer F
Reviewed 5 days ago NEW

Rooms at this location are oversized and most if not all have a refrigerator in them. Rooms have plenty of outlets that are easily accessible for plugging in electronics. Typically can get in rooms early and often can get a delayed departure. Staff is friendly. Beds are comfy

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Helpful?
Thank Sue L
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thanks for giving us a visit, Sue! We very much appreciate the detailed feedback and have passed it along to the appropriate departments. We always want to ensure our guests feel at home during their time with us and have the most comfortable stay possible. We're thrilled you were able to experience exactly that! See you again soon.

Iowa City, Iowa
Reviewed 2 weeks ago

Usually love this hotel - have stayed here many times - however, we had an issue with our room and could not believe the response we got. Got into our room after midnight. Husband went to sleep - I showered. The shower drain was plugged and during the shower, hair and foam started coming back into the shower base from...

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Helpful?
Thank Rhi2017
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for being a loyal visitor at the Isle. We really appreciate you taking the time to share such detailed feedback. We care a lot about our guests' experiences and we would like to get in contact with you to better understand and correct the situation that you described. Please give our Guest Experience Manager, Chris Shimp, a call...

Reviewed 3 weeks ago

This was a very nice hotel, we stayed here for our 15th wedding anniversary the valet attendant was hard to understand, i think they should have had motel parking i didnt like that i didnt know where are car was during our stay, Our room was nice,The pool water was cold, not sure why hotel have there water in the...

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Helpful?
Thank Deanna S
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for visiting us here at the Isle, Deanna. First off, Happy Anniversary! Our property is the perfect place to celebrate special occasions. We very much appreciate you taking the time to let us know about your stay with us and have passed your feedback along to the appropriate department. It's great to hear our staff members were able...

Reviewed 4 weeks ago via mobile

Room was nice little tv in the room would expect something a little larger for as much money you spend for the rooms. Also need to have more blankets available for guests. The check out times need posted in room

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Helpful?
Thank Jason B
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for allowing us to host you here at the Isle, Jason. We very much appreciate you taking the time to let us know about your visit and have passed your feedback along to the appropriate department. We are always looking for ways to improve and be the best we can be. We hope you got the chance to...

Reviewed 15 April 2017 via mobile

This gets two stars because the rooms and bathrooms really are nice. I booked this because I live close and my mother in law and mother's bday are one day from each other. I was very disappointed that upon returning to the casino they 1.) did not even have a bell hop.. yes I pushed the cart to my own...

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Helpful?
1Thank Kat F
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Kat, thank you for taking the time to let us know about your experience. It's great to hear you enjoyed the room and had a comfortable night stay. Each of our employees receives training to recognize signs of impairment in our patrons. It is illegal in the state of Iowa to let an impaired guest continue to drink or...

Davenport, Iowa
Reviewed 15 April 2017

The rooms are still in good condition. This stay we had far less of people coming back to their rooms and slamming doors from 2 a.m. to 4 a.m. in the morning. This had been an on going problem and even staying in a suite you could hear it. It's like noise echos in the place beyond belief. For whatever...

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Helpful?
Thank Jay H
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for allowing us to host you at our property, Jay! It's great to hear you enjoyed the room and had a comfortable stay. We're glad you noticed our new emergency call boxes in our parking lot, these we're installed to ensure all of our guests are safe during their visit with us. Our guests safety is our number...

Warsaw, Illinois
Reviewed 14 April 2017

Our first experience was at a conference last fall, and we had a great time. We decided to go back when we had the opportunity this spring. Very nice, very clean, very quiet and very friendly staff. You won't be disappointed!

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Helpful?
Thank TLC62379
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

We're so happy to hear your first-time was a great one and you decided to return! Our property is the perfect place for a fun and relaxing getaway. It's great to hear you were able to enjoy everything from our friendly staff to our comfortable rooms. We have passed your positive feedback along and are looking forward to your next...

Ames, Iowa
Reviewed 20 March 2017 via mobile

Had a very good stay at the Isle in Waterloo with the exception of some cleanliness issues in the bathroom. The staff and management did take care of it immediately. Regardless of this, I would still recommend staying here. The staff at the front desk was super!!

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Helpful?
Thank Steve H
IsleCustomerSupport, Manager at Isle Casino Hotel Waterloo, responded to this review

Thank you for the great rating, Steve! It's great to hear our staff was able to assist you during your stay. Our staffs number one priority is to make sure our guests feel at home and have the best stay possible. We hope you got a chance to check out the casino floor during your time with us (and got...

Kenora, Canada
Reviewed 8 March 2017

Looking for a different hotel experience for a night as we journeyed further, we tried this hotel. It is very clean and welcoming. The casino is relatively small ...a little smokey but not bad. There is no free breakfast but small bar and deli which were not open when we left (before 8am). The bed was comfortable, the pillows soft...

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Helpful?
Thank Marion J
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Waterloo, responded to this review

Hi Marion, we appreciate you checking us out during your travels! it sounds like you had a great stay and slept well. We hope you had fun at the casino as well. As for our facilities, if you'd ever like to discuss them in further detail, please don't hesitate to reach out to us. We hope to have you back...

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18/06/2017 19/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Come visit us at Isle Casino Hotel Waterloo and enjoy non-stop gaming fun. With approximately 29 table games and 950 slot machines, including 75 video poker machines, there is something for every gamer to enjoy. Looking for something to satisfy your hunger? Stop by one of our dining locations to experience the local Waterloo flavor or some of our fan-favorites from the grill! At Isle Casino Hotel Waterloo we also offer a hotel with 27 suites, an indoor swimming pool, hot tub, and fitness center. Book your room at Isle Casino Hotel Waterloo today to experience our non-stop gaming fun. ... more   less 

Additional Information about Isle Casino Hotel Waterloo

Address: 777 Isle of Capri Blvd, Waterloo, IA 50701-9299
Region: United States > Iowa > Waterloo
Price Range: $109 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle Casino Hotel Waterloo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Isle Casino And Hotel
Isle Hotel Waterloo
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Questions & Answers

Here's what travellers have asked, with answers from Isle Casino Hotel Waterloo staff and other travellers.
5 questions
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Coppell, Texas

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Questions? Get answers from Isle Casino Hotel Waterloo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the front of the hotel for a better view.”
donnasU5231BS, 24 May 2017 | Read review
“higher floor not as full very quiet”
351deannas, 7 May 2017 | Read review
“If you prefer a bigger bathroom, go for the suite. Has a mini-bar too!”
A8200XCpaulab, 15 Nov 2016 | Read review
“higher the room number the quieter it gets. Also sign up for their rewards card!”
769danielb, 30 Oct 2016 | Read review
“Rooms a little higher up, don't smell like smoke.”
Iowa4ontheGo, 12 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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