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We were on our way through to Cedar Rapids and decided to stay here. Prices were comparable to other places near by. Upside was the rooms. The room was very neat and then bathroom was huge with a walk in shower. The room also had...More
Spent a great two days at the Isle Hotel in Waterloo. A bit of a mishap with the room, but the staff was very attentive and the issue was corrected. My seven-year-old and I love the pool. I appreciate the big bathroom and comfy beds! ...More
Thank Cassie S
Response from IsleCustomerSupport, Manager at Isle Casino Hotel WaterlooResponded 2 weeks ago
Hi Cassie. Thanks so much for visiting us here at the Isle. We apologize for the inconvenience, but it's great to hear our awesome staff members were able to assist you. There's nothing better than a getaway kicking back by the pool! We hope you...More
Over the phone I booked a 2 room king suite, with tub and fireplace. Was quoted $299.00 for one night, when we arrived for check in it was $499.00. The manager Jason and Jeff made some calls and took about a half hour of our...More
Thank Robin D
Response from IsleCustomerSupport, Manager at Isle Casino Hotel WaterlooResponded 19 June 2017
Hi Robin. We very much apologize for the miscommunication. We try to stress the importance of customer service to all of our employees. We would appreciate the opportunity to talk with you more about your visit. The feedback you provide can help us ensure that...More
My husband and I went away for a get away at the Isle Capri hotel and Casino in Waterloo, IA and did we found out that we did not matter. First, we were in the casino, the cleaning lady who cleans the slot machines,said to...More
Response from IsleCustomerSupport, Manager at Isle Casino Hotel WaterlooResponded 12 June 2017
Thank you for visiting us here at the Isle. We never like to hear about a guest having a negative experience, but we're glad you let us know. Your recent experience does not sound like it was up to our usual standards. We try to...More
Always have a great time staying here. Although something was really different this visit from my last visit in January. Employee don't seem happy. And when I won a jackpot the employees who helped seemed like it was coming out of their pocket. I didn't...More
1 Thank Jennifer F
Response from IsleCustomerSupport, Manager at Isle Casino Hotel WaterlooResponded 30 May 2017
Hi Jennifer. Thank you for being a loyal visitor here at the Isle. We really appreciate you taking the time to share such detailed feedback, which we will absolutely pass along to the appropriate departments. It sounds like there were some good parts of your...More
US$88 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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