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Holiday Inn Express Waterloo

Traveller (11)
Room & Suite (16)
Dining (3)
  • Excellent46%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible2%
Travellers talk about
“hot tub”(10 reviews)
“snack hour”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Waterloo
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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All reviewshot tubnearby interstatesnack hourgreat breakfast in the morninggreat place to lay your headnice hotelother hotels in the areahotel chainwould stay here againclean roomcedar rapidsnext morningnancyfridgeworkoutia
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1 - 5 of 123 reviews
Reviewed 6 February 2018 via mobile

The view from the road leads you to believe it's a brand new motel but upon entering the room you are met by a stale scent. That could really be anything I suppose. The TV channels leave a lot to be desired unless you are...More

Thank markgU8628IT
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded 8 February 2018

Thank you for taking the time to review our hotel. I am pleased to know that you found the staff to be friendly and the room was clean as we strive to make every guest feel welcomed and comfortable. I must say I am puzzled...More

Reviewed 3 November 2017

Well the hotel is under renovations and will be really nice when done. Good breakfast, friendly staff, and right by good shopping and restaurants. The only thing I found was two socks and a wrapper under my bed that were not mine.More

Thank AuditorC
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded 4 November 2017

Thank you for taking the time to review our hotel. I apologize you found socks and a wrapper under your bed. Be assured I have spoken with our housekeeping team to make sure they are checking this area on a daily basis. I'm happy to...More

Reviewed 14 October 2017

Hotel was was having work done, but friendly staff made up for it. Just a really friendly group of employees. I am relatively low maintenance, but every question or directions I had or needed was answered. Room was clean and comfortable.More

Thank peeshCharleston_SC
Response from Sarah E, General Manager at Holiday Inn Express WaterlooResponded 17 October 2017

Thank you so much for taking the time to review our hotel. I am very pleased to know you enjoyed your stay with us. Renovations can be a tough time for any property so I will be sure to pass your kind words on to...More

Reviewed 3 September 2017

We liked this HIX once we found it. There are many confusing exits, streets and bewildering entrances off the confusing interstate. Waterloo itself has many confusing one way streets. If you go for the Five-Sullivan's Museum as we did, be careful. The one-way streets will...More

Thank Buckeyesandi
Management response:Responded 5 September 2017

Thank you for taking the time to review our hotel. It was our pleasure to get yo know you a bit while you stayed with us and hear about some of the exciting placed you've visited. I'm happy to know you made it home safely...More

Reviewed 17 June 2017

This was a nice hotel in a fun little town (we visited the John Deere Museum). We were on a long road trip and had made sandwiches to take with us for the road the next day. When we were packing out the next morning,...More

1  Thank Shelly B
Management response:Responded 19 June 2017

Thank you for taking the time to review our hotel. I apologize the refrigerator was not working for you and that you lost food items due to this. I understand that the bonus points were a nice gesture but you would rather have had the...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Price range
US$104 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$104 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The room I had was right next to highway"
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"Stay on the first floor to be near an Ice machine and the ONE Microwave in the Hotel."
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"The best was the most restful on this 12 day trip with 8 hotels."
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"Go elsewhere"
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