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Days Inn & Suites Waterloo

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Days Inn & Suites Waterloo
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306 Reviews from our TripAdvisor Community

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There are newer reviews for Days Inn & Suites Waterloo
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Showing 304: English reviews
London, Canada
Reviewed 12 August 2016

Damp and musty smelling room. Internet worked on and off and wouldn't allow us to connect to google maps at all even after asking at the front desk. Front desk clerk was gracious enough to print out a copy of the map and directions for us. Toilet kept running after flushing and we had to lift the back lid to...

Review collected in partnership with Days Inn
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Helpful?
Thank 594johnz
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you so much for taking the time to review our hotel! What an unfortunate experience, we recently went through all of our rooms and cleaned our carpets, as well as our air conditioners. I apologize for the less than exceptional experience. Please feel free to email us personally at cedarvalleyhotels@gmail.com the next time you are in the area and...

Davenport
Reviewed 10 August 2016

Terrible breakfast. Hard to find as signage is so hidden. Room not made up one day to next. Television reception poor. Wifi slow.

Review collected in partnership with Days Inn
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Thank Q6112OGmarcs
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you for taking the time to review our hotel. We apologize for not being able to meet your expectations. We would love to be able to earn back your business the next time your are in the area. Please email us at cedarvalleyhotels@gmail.com. Thank you again for your review and we hope to hear from you again soon.

Silver Spring, Maryland
Reviewed 10 August 2016

The staff is friendly; the rooms are clean; and it's a great place to get a good night's sleep. The motel has an indoor pool and provides a free breakfast. I intend to plan future trips so that I'll arrive at Waterloo at the end of a day's trip.

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Thank EMK1945
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you for such a kind review EMK1945! We appreciate you taking the time to rate our property and service! Our staff loves providing with the best experience for our guests, and cleanliness is just the beginning of that! Glad you enjoyed your stay and I look forward to having you back with us again soon!

Kansas City, Kansas
Reviewed 10 August 2016

Review collected in partnership with Days Inn
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Thank threecardqueen
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Waterloo, Iowa
Reviewed 6 August 2016

Greetings, I travel for a living and stay in hotels 48 weeks a year. I'm in Waterloo Iowa and was at the Super 8 My work schedule ran over and even though I am a diamond customer they did not attempt to try to accommodate me for an additional 4 days There is an Irish fest in town and this...

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Helpful?
Thank terrigiannone
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you so much for your thoughtful review! So glad we were able to accommodate you while in the area! We take great pride in our thoughtful service and care our staff gives our guests and loyal members like yourself! Thank you again for choosing to stay with us and we look forward to seeing you again soon!

Reviewed 27 July 2016

I don't usually have much to say about a hotel stay - but I told the staff that I REALLY enjoyed staying at this Days Inn & Suites! It exceeded my expectations for this hotel - I thought it was lovely. The breakfast was awesome and a big surprise, and my room was attractive, clean, comfortable, and quiet. Staff was...

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1Thank angie g
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Angie, Thank you so much for choosing to stay with us despite your initial thoughts that we are just like most hotels! So glad we were able to go above and beyond what you were looking for when staying with us. Our staff takes a lot of pride in the service they provide and what we have to offer in...

Ames, Iowa
Reviewed 19 July 2016

I have stayed at this motel dozens of times over the last 12 months, It is clean, the showers are good, and it's in in a convenient location. I would recommend to anyone.

Review collected in partnership with Days Inn
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1Thank Edward G
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Edward G.! We absolutely love having you as a regular guest and look forward to you staying with us each time. Thank you so much for your kind review, we appreciate you taking the time to recommend us to other travelers. Our staff takes great pride in their work and I will make sure to pass along the...

Reviewed 18 July 2016

My family recently spent a friday night in Waterloo. The hotel was very clean and the front desk person was very pleasant and helpful. We booked this hotel on hotel.com and requested a rollaway but this hotel does not have rollaways even though the hotels.com said that it did. The manager moved us into a suite for reduced rate because...

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Helpful?
1Thank Eric V
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Eric for your review! We appreciate you taking time to let other guests in the area know the quality of stay you received when staying with us. So glad you chose to stay with us, and we look forward to having you with us again!

Lexington, Kentucky
Reviewed 17 July 2016

My family and I stayed, and we all had a great experience. The check in was friendly and fast. The pool area was clean and well maintained. The breakfast in the morning was hot and fresh. The entire staff made us feel welcome! I will definitely stay again!

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Helpful?
1Thank Raymond W
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Raymond for staying with us! I will make sure to pass along your compliments to our staff, they take a lot of pride in their work and they will appreciate you taking the time to say such kind things about our property. Thank you again, and we look forward to having you stay with us again!

Reviewed 16 July 2016 via mobile

Stopped here on our way to Minnesota from St Louis. Rooms were clean as long as you weren't touching the floor. The baby crawled on the floor and his knees quickly became black so the carpets desperately need to be shampooed. Pool water was pretty cloudy and the bottom felt gritty/sandy. Breakfast was eatable but I wouldn't describe as good....

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Helpful?
Thank Kelly K
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Kelly for taking time to review our property. I would really like to discuss your stay with us more, please email me at cedarvalleyhotels@gmail.com. Things like the carpet should not be a problem and I would like to know a few more details of your stay so we can earn back your business the next time your are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
We welcome all guests to experience our clean and comfortable, 100% smoke-free property with complimentary breakfast each morning. Each of our well-appointed guest rooms features flat-screen television, refrigerator and microwave, hairdryer, iron and ironing board, complimentary high speed Wi-Fi and cable television featuring premium channel. ... more   less 

Additional Information about Days Inn & Suites Waterloo

Address: 1809 Laporte Rd, Waterloo, IA 50702 (Formerly Heartland Inn)
Region: United States > Iowa > Waterloo
Price Range: $99 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Days Inn & Suites Waterloo 3*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Waterloo staff and other travellers.
1 question
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Yuma, Arizona
1 month ago

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Questions? Get answers from Days Inn & Suites Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location”
terrigiannone, 6 Aug 2016 | Read review
“king suites are great”
M5MXangieg, 27 Jul 2016 | Read review
“We were on first floor and didn't go upstairs.”
Pea_Baker, 6 Jul 2016 | Read review
“We stayed on bottom floor pretty quiet ( motel only has two floors no elevator”
davidbE6290YH, 15 Jun 2016 | Read review
“We have stayed on both ends of the hotel, but the north side of the pool area is much nicer and quieter.”
SheriS362, 23 May 2016 | Read review
5 of 5