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Ramada by Wyndham Waterloo Hotel and Convention Center

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Traveller (25)
Room & Suite (23)
Dining (8)
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Overview
  • Excellent10%
  • Very good16%
  • Average25%
  • Poor31%
  • Terrible18%
5 May 2018
“Very sweet housekeeper ”
27 Mar 2018
“In need of a makeover”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Indoor pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Ramada by Wyndham Waterloo Hotel and Convention Center
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Ramada by Wyndham Waterloo Hotel and Convention Center
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Nearby Hotels
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Reviews (763)
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LanguageEnglish
79
128
196
218
140
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1 - 5 of 761 reviews
Reviewed 1 week ago via mobile

Only thing good was the restaurant and Carloyn in there. No towels rooms were not clean. Beds only had sheets on them We had to stay from Friday to Monday. Never again. Front desk girls ok but nothing was in room as advertised.

Thank twojsforroyality
Hotel's Favourite
Reviewed 16 November 2017

Thank you for exceeding customer expectations!! I arrived at the hotel and had not stopped to eat along the way. It was 3:40 in the afternoon. I went down to the front desk and spoke to Yvonne and Jennifer inquiring when the restaurant opened. I...More

1  Thank Donna M
Reviewed 5 May 2018 via mobile

Alma the housekeeper I always see when I’m here is very sweet. She is committed to great customer service and her presence and the view of the river from my room are both great! The hotel itself need a modern renovation sooner than later.

Thank Darius D
Response from Aaron S, Manager at Ramada by Wyndham Waterloo Hotel and Convention CenterResponded 8 May 2018

We are working on that renovation! Thank you for your review, we are very happy you enjoyed your stay with us. We hope you come again soon!

Reviewed 13 April 2018

alma was great at helping with my needs. shes been there 18 years and still enjoys her job. other staff also super.the location is good for many attractions and riverwalk the bar and grill is good.coffee in room and fridge micro.

Thank Steven H
Response from Aaron S, General Manager at Ramada by Wyndham Waterloo Hotel and Convention CenterResponded 23 April 2018

Thank you for your positive review, we hope you come stay with us again soon!!

Reviewed 28 March 2018

We stayed here recently because we were attending an event at the Convention Center and because of the crummy weather it was a good decision for us because we can walk directly through the skywalk. That is one of the few perks of staying at...More

Review collected in partnership with Ramada
1  Thank buseemomof4
Response from Aaron S, General Manager at Ramada by Wyndham Waterloo Hotel and Convention CenterResponded 23 April 2018

I'm very sorry to hear about your stay, I will be addressing these issues personally. Thank you for your feedback.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Shuttle Bus Service
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (25)
Room & Suite (23)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"The 7th floor was very quiet"
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"Want a good room?? Don't stay here."
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"Stay somewhere else."
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"Ask staff about room features."
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