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Comfort Inn & Suites Waterloo

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Comfort Inn & Suites Waterloo
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166 Reviews from our TripAdvisor Community

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Showing 166: English reviews
2 reviews
Reviewed 1 week ago

Hoping for a quiet, clean room with comfortable beds. We were not at all disappointed. After 6 1/2 hours of power shopping for our Adopt-a-Family Christmas Wish Lists, we checked in after midnight. We were greeted warmly, and were met with extraordinary hospitality. Our room was clean and comfortable. Not as quiet as I had hoped, due to hearing semis... More 

Helpful?
Thank Julie J
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Awesome staff and place is very inviting. Rooms very clean and relaxing. Very quiet for all the people there.close to shopping.we will definitely stay again. The breakfast needs some work but good variety

Helpful?
Thank Tree15
Oakdale, Minnesota
2 reviews
Reviewed 1 week ago via mobile

November camping, sustained winds over 25 mph with rain and sleet pellets hammering our little camper. Comfort Inn and Suites said we could check in early! Cold, tired and in pain, we walked into a well lit reception. Easy check in, friendly staff. Lucille was our angel. She took one look at our condition, dropped everything, grabbed our cart, assisted... More 

Helpful?
Thank lilbelle2
Cameron, Wisconsin
Level Contributor
4 reviews
Reviewed 3 weeks ago

The hotel was fine but there was no one at the front desk when we arrived. Arrived about 7:40 Saturday evening. There was one person in line already waiting to check in. We called the hotel, checked the hallways, knocked on the office door etc but could not find any hotel staff. The line of people waiting to check in... More 

Helpful?
Thank dgerber2020
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this review. I certainly understand your frustration, and I will look into that matter. My staff strives to ensure everyone enjoys their stay and leaves feeling 100% satisfied. We have a wonderful reputation and we will continue to get even better. I am glad to hear the rest of your stay went great, and we hope... More 

Black Hills, South Dakota
Level Contributor
3 reviews
Reviewed 12 October 2016

Michelle checked us in and was the friendliest and nicest person to deal with. My husband can be a bit of a grump after a long drive and she was so accommodating and lovely. We had a great night's sleep - decided to stay another night. We have stayed at this Comfort Inn four times and each time Ann is... More 

Helpful?
Thank SassyLutheran
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Decorah
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2016

My daughter and I stayed the night before she had a medical appointment. Immediately upon entering the lobby the smell was CLEAN! Desk staff were great and helpful, asking about floor preference and giving us a list of restaurants in the near vicinity. Room were bright and well furnished. Beds were so comfortable, I didn't want to get up. Pool... More 

Helpful?
Thank rivergirl5
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Sincerely, Jim Burbridge General Manager More 

Iowa
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 October 2016 via mobile

Stayed here while in town for a wedding. Easy to get to and just down the road from a casino, restaurants and shopping. Room was very clean. The front desk service was very friendly. Our grandson enjoyed the pool and I found the exercise room to be adequate. Would stay here again.

Helpful?
Thank jlbtg
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Everyone from the wedding had... More 

Savoy, Illinois
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2016 via mobile

From the time I made the reservation, all the front desk staff have been exceptional in there professionalism. When I called on the way; Michelle did a "play by play " to get me to the door Safe and sound. Quinn,Jim, and Michelle have been "tops" since inception of reservation. The room and bed couldn't have been better. The breakfast... More 

Helpful?
Thank James P
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am very lucky to have such a great staff! More 

Columbia, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

We randomly decided to stop here on a long, family trip, and we are so glad we did. When we arrived at 11 p.m. the clerk, Charles, was exceedingly kind. Our 4-year-old was hungry, and he instantly went back to grab a bunch of bananas and some popcorn. Overall, an extremely friendly and kind individual. The next day we were... More 

Helpful?
1 Thank bmdq89
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Northen Ilinois
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 August 2016

The staff was very nice and helpful. The room was large and comfortable. Clean, fresh. Plenty of outlets for phones and laptops. Even had reading lights on each side of the bed. Breakfast was good. A couple of suggestions - TV did not have a guide option nor did it give you program information. The coffee maker was in the... More 

Helpful?
Thank Keith C
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Sincerely, Jim Burbridge More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn & Suites in Waterloo, IA near Crossroads MallLocated adjacent to shopping at Crossroads Mall, the Comfort Inn & Suites® hotel in Waterloo, Iowa offers easy access to Cedar Valley Arboretum and Cedar Valley Trails, 106 miles of hard-surfaced trails and 10 miles of water trails perfect for a variety of outdoor adventures. This Waterloo, IA hotel is also convenient to the Grout Museum of History and the University of Northern Iowa, home of the Panthers.Waterloo is home to John Deere Waterloo Operations, as well as Lost Island Water Park, the Waterloo Riverfront and a Downtown Museum District featuring the Waterloo Center For the Arts.Guests of this Waterloo, IA hotel are invited to relax in the indoor heated pool and enjoy the following additional amenities:Free wireless high-speed Internet accessFree newspaper Monday through FridayFree coffeePet-friendly hotel; additional fees applyYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms at this non-smoking hotel offer a 32-inch high-definition flat-screen television, a microwave and refrigerator.Its perfect location and convenient access to area attractions make the Comfort Inn & Suites a great place for business and leisure travelers in the Waterloo, IA area. ... more   less 

Additional Information about Comfort Inn & Suites Waterloo

Address: 2011 LaPorte Road, Waterloo, IA 50702 (Formerly Fairfield Inn Waterloo)
Region: United States > Iowa > Waterloo
Price Range: $118 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Waterloo 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Fairfield Inn Waterloo
Fairfield Waterloo
Waterloo Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Waterloo staff and other travellers.
2 questions
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Des Moines, Iowa
3 months ago

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Questions? Get answers from Comfort Inn & Suites Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time, I'd ask for one away from freeway to nix semi traffic noise.”
 of 5 bubbles , 26 Nov 2016 | Read review
“every room is nice.”
 of 5 bubbles SassyLutheran, 12 Oct 2016 | Read review
“If you want a specific floor or room, I have a feeling they will try to accommodate you if you let them know.”
 of 5 bubbles rivergirl5, 11 Oct 2016 | Read review
“easy accessability”
 of 5 bubbles fsleuer, 7 Jun 2016 | Read review
“There is a car wash on one side of the hotel, but it wasn't a disturbance on the day we arrived.”
 of 5 bubbles DeidreH197, 25 Apr 2016 | Read review
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