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Comfort Inn & Suites Waterloo

TripAdvisorUS$76*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$84*
US$76*
US$84*
US$76*
US$84*
US$76*
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Comfort Inn & Suites Waterloo
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Des Moines, Iowa
Reviewed 29 July 2016

We found this Comfort Inn clean and quiet. We had a king sized bed in a regular room. The person at the front desk was very friendly, seemed to go out of her way. The hot breakfast was nice, much like other hotels with cold cereal,gigs, sausage, and toast. It was a busy weekend so it was hard to find...

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Helpful?
Thank jkl25
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this review. We are glad that you enjoyed our hotel, and the issue you had with the ac has been fixed. We appreciate your feedback, and we are looking forward to you next visit. Sincerrly, Jim Burbridge General Manager

Decorah, Iowa
Reviewed 28 July 2016 via mobile

Our family spent 2 nights at the Comfort Inn in Waterloo and it was the best! My husband spends a great deal of time traveling the state if Iowa and this has by far been one of his best hotel stays! Nice, clean rooms and very friendly staff!

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Helpful?
Thank Hurry72
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this review. We understand that you family spends a lot of time on the road, and we take great pride in your statement that we are the best! We will continue to work hard to ensure your future stays are even better. Sincerely, Jim Burbridge General Manager

Mountain View, California
Reviewed 27 July 2016

Wonderful Staff, to be specific "Mrs. Quenn-Front Desk" was professional and very helpful upon check in. Room was perfect for our one night stay for our family road trip, (2 Adults, 2 Kids 10 &11 and small dog) clean and comfortable. We enjoyed the pool, fitness center, and the complimentary breakfast in the morning. (Pool and Fitness Center was small...

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Helpful?
Thank lopedmarco
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for taking the time to write this review. Quenn is amazing, but my entire staff is the same way. They truly do care about our guests, and it shows. We do have some wonderful amenities, and we are glad that you brought your pet with you. We hope to see you again soon! Sincerely, Jim Burbridge General Manager

Iowa
Reviewed 27 July 2016 via mobile

When you walk through the door and are greeted by Quenn, Michelle, Ann, or Jim you instantly realize you picked the right place to stay! (Sorry if I left anyone out) They are so personable you remember their name! They make you feel right at home and take great care of you. The rooms are extremely clean and we'll maintained....

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Helpful?
Thank mknwtr
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for such kind words. I will make sure to pass this on to our entire staff, and we will continue working hard to ensure each guest leaves feeling the same way. We will see you again soon! Sincerely, Jim Burbridge General Manager

Murphy, North Carolina
Reviewed 26 July 2016

Great place to stay and great service. Really enjoyed all of my stays at this motel. They are willing to work with and have a great breakfast. They are very friendly and always have clean rooms and the parking lot is always clean.

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Helpful?
Thank johnnykernea
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this wonderful review. I am very lucky to have such a wonderful staff that takes great pride in working here and keeping our hotel looking beautiful! We do offer many options during our free hot breakfast. We hope to see you again soon! Sincerely, Jim Burbridge General Manager

Reviewed 23 July 2016 via mobile

A great stay! Wonderful breakfast, luggage handling, clean rooms and a great staff taking care of us. Jim the manager was wonderful! Thanks for a great stay! Will stay again when in the Waterloo area! So much to see and do there d

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Helpful?
Thank Oneta A
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you so much for writing such a kind review. We are lucky enough to host numerous bus tours throughout the year, and we really enjoy each one of them! We do handle all the luggage upon request, and we always get compliments on how clean and comfortable our rooms are. We are looking forward to you next trip to...

Long Grove, Iowa
Reviewed 13 July 2016 via mobile

Staff was very helpful and courteous. Pool area was clean and well kept. Rooms where clean and nice to have a fridge. Plenty of parking. We got a first floor room and we travel a lot and know that there is always that chance you get the heavy feet or trapeze kids above you. In joking to staff I asked...

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Helpful?
Thank Don A
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We strive to provide the best service possible to all of our guests. We...

Cedar Rapids, Iowa
Reviewed 12 July 2016

The front desk clerk that checked us in on our first night was awesome and super friendly. Rooms small but remolded and clean, so nice. The air-conditioner was crazy loud at night, had to turn off so we could sleep. Didn't even attempt to eat the free breakfast as it was all pastry and microwave items. Kids did enjoy the...

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Helpful?
Thank MErdahlus
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you for writing this review. I apologize if I or my staff did not fully explain our policies. I do understand your frustration and I will do some more training with everyone, so that our future guests do not have the same issues. We always put our guests first, and we will do whatever possible to ensure that everyone...

Reviewed 11 July 2016 via mobile

I ever go back to waterloo Iowa I'll definitely be staying here again beds was soft and comfy only problem I had was there wasn't very much parking room for my truck and trailer the front desk lady was Very nice greeted me with a smile and let me check in early after driving all night

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Helpful?
Thank corey h
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I wish I had a little more parking as well, but I am glad that we had room for you! We hope to see you again soon! Sincerely,...

Reviewed 28 June 2016 via mobile

A place I stay very frequently, absolutely love staying there. The staff does there duties very well and professionally. I would recommend staying here . Very good location, close to a lot of fine resurants.

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Helpful?
Thank John P
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our staff is looking forward to you next arrival! Sincerely, JIM

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn & Suites in Waterloo, IA near Crossroads MallLocated adjacent to shopping at Crossroads Mall, the Comfort Inn & Suites® hotel in Waterloo, Iowa offers easy access to Cedar Valley Arboretum and Cedar Valley Trails, 106 miles of hard-surfaced trails and 10 miles of water trails perfect for a variety of outdoor adventures. This Waterloo, IA hotel is also convenient to the Grout Museum of History and the University of Northern Iowa, home of the Panthers.Waterloo is home to John Deere Waterloo Operations, as well as Lost Island Water Park, the Waterloo Riverfront and a Downtown Museum District featuring the Waterloo Center For the Arts.Guests of this Waterloo, IA hotel are invited to relax in the indoor heated pool and enjoy the following additional amenities:Free wireless high-speed Internet accessFree newspaper Monday through FridayFree coffeePet-friendly hotel; additional fees applyYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms at this non-smoking hotel offer a 32-inch high-definition flat-screen television, a microwave and refrigerator.Its perfect location and convenient access to area attractions make the Comfort Inn & Suites a great place for business and leisure travelers in the Waterloo, IA area. ... more   less 

Additional Information about Comfort Inn & Suites Waterloo

Address: 2011 LaPorte Road, Waterloo, IA 50702 (Formerly Fairfield Inn Waterloo)
Region: United States > Iowa > Waterloo
Price Range: $115 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Waterloo 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Fairfield Inn Waterloo
Fairfield Waterloo
Waterloo Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Waterloo staff and other travellers.
2 questions
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Des Moines, Iowa
8 months ago

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Questions? Get answers from Comfort Inn & Suites Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time, I'd ask for one away from freeway to nix semi traffic noise.”
, 26 Nov 2016 | Read review
“every room is nice.”
SassyLutheran, 12 Oct 2016 | Read review
“If you want a specific floor or room, I have a feeling they will try to accommodate you if you let them know.”
rivergirl5, 11 Oct 2016 | Read review
“easy accessability”
fsleuer, 7 Jun 2016 | Read review
“There is a car wash on one side of the hotel, but it wasn't a disturbance on the day we arrived.”
DeidreH197, 25 Apr 2016 | Read review
5 of 5
TripAdvisor
US$76* /night
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Booking.comUS$76
Hotels.comUS$76
ComfortInnUS$84
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Prices are for 1 room, 2 adults
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