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Residence Inn Des Moines West at Jordan Creek Town Center

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Residence Inn Des Moines West at Jordan Creek Town Center
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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salt lake city
Reviewed 2 days ago NEWvia mobile

Beautiful hotel, spacious rooms, definitely one of my favorite hotels! The breakfast was delicious, Suzy really knows how to make a wonderful meal and was very warm and nice to everyone!! Thank you Suzy for making our stay even better!

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Helpful?
Thank William L
Dubuque, IA
Reviewed 2 weeks ago

I've stayed in many Residence Inns - this one is everything you want and expect! Big, clean room with the extra amenities you would need especially if traveling with small children (kitchen, kitchen table, 2 bathrooms, full refrigerator, dishes, etc.). If you need to be anywhere else in West Des Moines, the location is perfect. Stay parked in the hotel...

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Helpful?
Thank Nicole921
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are ecstatic to hear you enjoyed your home away from home! Our staff takes pride in creating a memorable stay, and it sounds as though your family was able to take full advantage of our location and amenities. Like you said, stay parked and walk to all your favorite shops and restaurants or just stroll around the pond and...

Minnesota
Reviewed 16 March 2017

This tends to be our go-to hotel in Des Moines. Great location! Love the inviting lobby area with fireplace. The desk clerk was very friendly at check-in/out as was the breakfast staff. Great breakfast! Bed was comfortable and room clean.

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Thank MinnesotaRandy
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are thrilled to be your go-to hotel in Des Moines. We look forward to your next visit!

Ida Grove, Iowa, United States
Reviewed 1 March 2017 via mobile

Very happy with our stay, our service was wonderful. Many thanks to the young lady who found an Urgent care so we could take our 16 month old daughter too and gave her a small pink pony. It is people like this that make me return and me most certainly will. Very excited to return when the weather is nice...

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Helpful?
Thank matratmom
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for staying with us! It is our pleasure to make sure each and every guest feels welcomed and cared for. And going that extra mile to put a smile on our guest's face is our mission. I will pass along your comments to the staff to continue to inspire memorable moments. We look forward to your return visit...

Englewood
Reviewed 8 February 2017 via mobile

Very clean and nicely run hotel. It is in a great location with plenty of restaurants within walking distance. The staff was very helpful and informative in all the questions that we threw at them. Will stay again if in the area.

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Helpful?
Thank Brian G
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Brian, Thank you for sharing your recent experience. We couldn't be more excited to hear that our staff took care of all your needs and questions. We look forward to helping you again!

Reviewed 5 February 2017 via mobile

All the usual things one expects, clean, friendly and such. Location is right in the enormous Jordan Creek shopping complex, a plus or minus depending on your outlook. Room layout was great, an L shape that allowed activities while not waking any sleepers. A good choice for a destination stay or an overnight on the way to somewhere else on...

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Helpful?
Thank rick p
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Rick, Thank you for sharing your experience. We take pride in not only meeting your expectations, but in exceeding them. We are glad to hear you found our layout great and enjoyed your stay. We hope to welcome you back in the future.

Astoria, New York
Reviewed 30 January 2017

We were here for 2 weeks. The hotel was convenient to our work and shopping. The staff here were so friendly and very helpful. They did everything they could to make us feel at home (loved the plants!!). They have a breakfast bar in the mornings. Some evenings they have food and wine. The public areas were always clean and...

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Helpful?
Thank SharonDC
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for sharing your experience. We were delighted to be your home away from home! And if your travels bring you back to Des Moines, we look forward to welcoming you!

Vernon Hills, Illinois
Reviewed 29 October 2016 via mobile

Of all the hotels I have stayed at this is the at the top of the list. The manager, Asst manager. (Ali) sales manager, operations manager (Tammy), desk girls, (Melissa and all others all made me feel like I was one of the family. Extremely clean, great service great location. I could name them all By first name. If I...

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Helpful?
Thank Bill W
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you. It was our pleasure to meet you. We look forward to your return!

Chicago, Illinois
Reviewed 17 October 2016

Stopped here on my way to Omaha. Very easy location to get too right off Interstate 80.Room was very clean and comfortable. Breakfast was one of the better breakfasts as the eggs were tasty and not rubbery.

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Thank Philip G
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are glad you stopped to rest with us. Thank you for staying, and thank you for sharing your experience. We would be happy to make breakfast for you the next time you are passing through.

Reviewed 12 October 2016

Came to Des Moines for my wife's birthday and was impressed by this hotel. Rooms were clean, and good sized. The outside courtyard was beautiful. Check in/out was easy, and staff was very friendly. We also like the area surrounding the hotel and enjoyed that it was near the mall and several bars/ resteraunts.

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Helpful?
Thank Ben B
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

We are honored that your chose the Residence Inn at Jordan Creek Town Center for your celebration! I couldn't be more pleased to hear how impressed you were with our hotel. Our staff enjoys creating memorable experiences for our guests, I will be sure to share your comments with the team. We hope you choose to stay with us the...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Region: United States > Iowa > West Des Moines
Price Range: $198 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travellers.
1 question
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Johnston, Iowa

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Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need it, the two-bedroom suites are worth it with all of that space and 2 bathrooms”
Nicole921, 13 Apr 2017 | Read review
“Corner 2 bedroom suites have a fireplace”
SharonDC, 29 Jan 2017 | Read review
“Ask for a room with a whirlpool tub.”
philipg7, 17 Oct 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
982christopherm, 19 Aug 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
450sonyat, 19 Apr 2016 | Read review
5 of 5