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Hilton Garden Inn West Des Moines

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Traveller (16)
Dining (7)
Room & Suite (7)
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Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“kiddie pool”(11 reviews)
“des moines”(88 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
2 May3 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (638)
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637 results
Traveller rating
404
163
45
14
11
Traveller type
Time of year
LanguageEnglish
404
163
45
14
11
Show reviews that mention
All reviewskiddie pooljordan creek malldes moinesregular poolgreat hotelroom was cleanhot tubthe hotel staffshopping and restaurantsking suiteconvenient locationnice place to staybusiness tripfront desk staffdefinitely stay here againexcellent stayfitness center
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1 - 5 of 637 reviews
Reviewed 1 week ago

I found this Hilton Garden Inn to just a little better than most. And they all have been very good. Clean and comfortable. Nice little pool with hot tub and exercise room. They also have a small bar. Good fresh breakfast area. They do have...More

Thank OldOkie
Hotel's Favourite
Reviewed 6 February 2018

We were visiting Winterset, and chose Des Moines for our weekend stay. This is a nice Hilton Garden Inn that is going through a remodel on its third floor and has not been completely remodeled to the new blonde wood and change of decor and...More

Thank KansasExplorer5115
Reviewed 1 week ago

Although renovations were happening our room and the accommodations were excellent - best complimentary breakfast I have ever had - staff was knowledgable and always helpful, our volleyball club was 100% satisfied

Review collected in partnership with Hilton Garden Inn
Thank Brian B
Reviewed 1 week ago

Hotel was beautiful. Rooms were very clean and like brand new. Only issue was that it was recently redecorated and our floor did not have any carpet in the hallway. We were warned of this and it did not really pose a problem until trying...More

Review collected in partnership with Hilton Garden Inn
Thank jwinarski2018
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 1 week ago

Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will...More

Reviewed 1 week ago

This place was strange. The set up was confusing, even finding the elevator involved going through the banquet area (which was awkward for the wedding party, I'm sure). Apparently there is a main elevator that you don't have to walk half a mile to find,...More

Thank Shayna A
Response from HGIWDSM, Guest Relations Manager at Hilton Garden Inn West Des MoinesResponded 1 week ago

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Dining (7)
Room & Suite (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"some rooms require a walk ,if that is an issue request a close to lobby room"
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"Second floor rooms between the elevators are noisy with the slamming doors below."
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"Although, I wrote a good review there was a closet in my room (222) that was locked. Whatever was there was..."
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"4th floor rooms were quiet"
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