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Hilton Garden Inn West Des Moines

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Traveller (16)
Dining (7)
Room & Suite (7)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kiddie pool”(11 reviews)
“des moines”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Des Moines
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Des Moines
Special Offer:Double Points, Every Stay
Hotel deals
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Reviews (644)
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643 results
Traveller rating
408
165
45
14
11
Traveller type
Time of year
LanguageEnglish
408
165
45
14
11
Show reviews that mention
All reviewskiddie pooljordan creek malldes moinesregular poolgreat hotelroom was cleanhot tubthe hotel staffshopping and restaurantsking suiteconvenient locationnice place to staybusiness tripfront desk staffdefinitely stay here againexcellent stayfitness center
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1 - 5 of 643 reviews
Reviewed 5 days ago

The staff at this hotel went above and beyond to make sure my daughter's 7th birthday party was a success. We were planning on using a little party room adjacent to the indoor pool to have a birthday party for my daughter, but it was...More

Review collected in partnership with Hilton Garden Inn
Thank AJG27
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We stayed two nights due to a seminar. Checking in thru the app was super quick. The first night there were some very noisy young people across the hall. At midnight I finally called the front desk and they handled it promptly. We also got...More

Thank Denise H
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 2 weeks ago

Thank you for staying with us. Glad to hear you enjoyed your stay and I apologize about the noisy guests but glad it was handled. We appreciate your business and look forward to seeing you again.

Reviewed 1 week ago

Overall a good stay. Great mattress but poor quality pillows. No complimentary breakfast like similar facilities and charged EXTRA for eggs. Friendly helpful staff. Very nice conference areas with a fabulous lunch!

Review collected in partnership with Hilton Garden Inn
Thank Michelle S
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 1 week ago

thank you for being our guest. We appreciate your feedback.

Reviewed 2 weeks ago via mobile

Nice room comfortable bed and really good breakfast! Close to all that matters in Des Moines. Staff is friendly and meeting rooms really good with great AV and lunch was served seamlessly and refreshed without asking!

Thank fjmccarl
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 2 weeks ago

Thank you for being a guest at the Hilton Garden Inn WDM. We appreciate your comments and look forward to seeing you again.

Reviewed 3 weeks ago

This was a tremendous venue for the event I attended. Staff was great, facilities were great and the overall experience was outstanding. I recommend any group looking to hold a function to seriously consider this venue.

Review collected in partnership with Hilton Garden Inn
Thank Barry T
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 3 weeks ago

Thank you for sharing your feedback. The event could not have been great if it wasn't for your staff working together with us to make it great. Thank you for booking your event with us and we look forward to working with you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Dining (7)
Room & Suite (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"some rooms require a walk ,if that is an issue request a close to lobby room"
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"Second floor rooms between the elevators are noisy with the slamming doors below."
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"Although, I wrote a good review there was a closet in my room (222) that was locked. Whatever was there was..."
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"4th floor rooms were quiet"
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