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Hilton Garden Inn West Des Moines

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Traveller (16)
Dining (7)
Room & Suite (7)
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Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“kiddie pool”(11 reviews)
“des moines”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (638)
There are newer reviews for Hilton Garden Inn West Des Moines
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Traveller rating
404
163
45
14
11
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Time of year
LanguageEnglish
404
163
45
14
11
Show reviews that mention
All reviewskiddie pooljordan creek malldes moinesregular poolgreat hotelroom was cleanhot tubthe hotel staffshopping and restaurantsking suiteconvenient locationnice place to staybusiness tripfront desk staffdefinitely stay here againexcellent stayfitness center
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81 - 85 of 637 reviews
Reviewed 23 May 2017

Staff was friendly and room was clean. Slightly disappointed that the bar was not open until 5 p.m. as we enjoyed a cocktail and snacks prior to dinner. We were there to visit our children, thus did not spend a lot of time at the...More

Review collected in partnership with Hilton Garden Inn
Thank janao448
Reviewed 21 May 2017

The bed was hard and not that comfortable. The service was good. The front desk was helpful and courteous. No problems with anything really, except for the bed. The Hilton needs a different TV service. It is impossible to find the programs with the remote....More

Review collected in partnership with Hilton Garden Inn
Thank Dyan V
Response from HGIWDSM, Front Office Manager at Hilton Garden Inn West Des MoinesResponded 24 May 2017

Good Afternoon Dyan, I am so terribly sorry to hear that your bed was hard and not that comfortable. We strive to have all our guests have an enjoyable and comfortable stay every time. I am sorry to see we have failed you in this...More

Reviewed 15 May 2017

extremely clean and well staffed! Breakfast was well stocked and plenty of options. The upgrade was a welcome surprise. only a minor negative is the location is not right off the freeway exit, but, not an issue once we used out mapquest.

Review collected in partnership with Hilton Garden Inn
Thank georgianaayanoj
Reviewed 13 May 2017

Employees are welcoming stay was nice Rooms were comfortable we will come back again to this location . We enjoyed the location and the comforter is terrific. The location is a bit hidden but very quiet .

Review collected in partnership with Hilton Garden Inn
Thank jenniferpD2677KR
Reviewed 9 May 2017

Convenient location near shopping, food and beverage outlets. Hotel remodeled since our last stay here. Great lobby experience and late evening lobby bar. Friendly staff, and a quiet room on the 3rd floor.

Review collected in partnership with Hilton Garden Inn
Thank DKMTravel
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Most Booked Properties in West Des Moines, IA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Family Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Family Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Dining (7)
Room & Suite (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"some rooms require a walk ,if that is an issue request a close to lobby room"
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"Second floor rooms between the elevators are noisy with the slamming doors below."
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"Although, I wrote a good review there was a closet in my room (222) that was locked. Whatever was there was..."
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"4th floor rooms were quiet"
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