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West Des Moines Marriott

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Traveller (45)
Room & Suite (35)
Dining (5)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(63 reviews)
“front desk”(60 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
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Reviews (407)
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405 results
Traveller rating
202
134
47
13
9
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Time of year
LanguageEnglish
202
134
47
13
9
Show reviews that mention
All reviewsthe concierge loungedes moinesfront deskroom servicethe shuttle driverjordan creek mallcar showbreakfast buffetnice hotelwedding receptionking bedwould highly recommend this hotelfitness centerhot tubrooms were very cleanwould stay againlobby area
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1 - 5 of 405 reviews
Reviewed 2 weeks ago via mobile

We have traveled for years using Marriott, several travel sports and we use the common areas to unwind after games. After hours of relaxing a new shift came on and tried stating that we could not drink our own beverages even though we were not...More

Thank Travk131
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 2 days ago

Dear Travlk131, Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed 4 weeks ago via mobile

We stopped in on our way from Toledo to Denver. When we arrived the lobby isn’t really a lobby, it’s more like a hallway. We had to wait a bit for someone to recognize that we were standing there waiting to check in. The lady...More

Thank Kristen R
Reviewed 18 April 2018

I've stayed at this hotel often and have never been disappointed. Rooms are quiet no matter if you are close to the elevator or not. Front desk is always friendly, efficient and helpful. The meeting rooms are close and comfortable.

Thank Go2FunFood
Reviewed 26 March 2018

What used to be a premier hotel in West DM is no more. This hotel is really showing its age with its worn carpet and room decor which hasn't been updated in many years. Rooms have worn carpet, chipped paint on doors and doorways and...More

Thank dja2213
Reviewed 14 March 2018 via mobile

My sister and I had a comfortable overnight stay in this hotel. We received a free upgrade to a suite due to a mess up with the reservation. This was much appreciated. The hotel was very busy, and the lobby/restaurant/bar area was noisy until late...More

1  Thank Pamela B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$132 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$132 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (45)
Room & Suite (35)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jeanne W
7 July 2017|
AnswerShow all 2 answers
Response from ngsinger | Reviewed this property |
I did not see any pets, but I would call and ask. If you don't call, you might miss out on an exceptional stay.
0
Votes
Room Tips
"3rd and 8th floor"
Read review
"Rooms were good pretty much everywhere, nothing is too close to the elevator. View to golf course is nice."
Read review
"Concierge level is nice"
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"Southwest side is the quite side of the hotel."
Read review
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