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West Des Moines Marriott

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353 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

I am a frequent business traveler and a regular Marriott customer. I was so impressed with this property because of the staff. I had some packages sent ahead and they initially had trouble locating them. Yaneth spent extra time in the late evening to help, something she did not have to do. The front desk and sales manager was also... More 

Helpful?
Thank Jen S
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Jen S, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly service made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best,... More 

Warren, Michigan
Level Contributor
322 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 630 helpful votes
Reviewed 1 week ago

We stayed back in August for three days and enjoyed our stay due to the exception of dinner at their restaurant "Two Rivers Grille" ( I wrote a separate review on that) Check in was fast & prompt, staff pleasant & professional. Room was very nice, comfortable & everything in order. As gold members, we enjoyed access to the concierge... More 

Helpful?
1 Thank USAtraveler365
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear USAtraveler365, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Lisa Tuller General Manager More 

Fairmont, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We just spent a pleasure trip weekend recently. Picked this Marriott due to location close to family. Very pleased with the hotel overall, nothing over the top fancy but very nice. Friendly staff, clean, and a good value for the price. Brandin at the hotel lounge was very accommodating and friendly. I definitely recommend this hotel.

Helpful?
Thank Bruce P
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Bruce P, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Lisa Tuller General Manager More 

traer
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here 2 nights this weekend and was very impressed with the service and how nice the property is kept. The room was very clean, the king bed very comfortable, HDTV in each room, and WiFi was fast. Room was perfect for my needs! We had a wedding reception, dinner and dance all at the hotel and couldn't have asked... More 

Helpful?
Thank WebZilla
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear WebZilla, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for a family shopping trip to West Des Moines. We stayed for two nights. The rates (AAA rate for one room and senior rate for two others) were very good for hotels in this area. It is adjacent to the Jordan Creek Town Center, a beautiful shopping mall. It is within walking distance, but navigating the busy... More 

Helpful?
Thank Dwight T
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dwight T, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Tuller General Manager More 

detroit
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago via mobile

Great selection of breakfast and alcohol for a hotel. Friendly. Cute local decor. Enjoyed saying here and will (have) gone back. Clean and super comfortable rooms. Checkin was smooth. Good location to airport and client.

Helpful?
Thank amm1313
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear amm1313, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Livermore, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016 via mobile

Stayed here for 2 nights on business and it was great! Location was close to downtowns. Lobby had a nice lounge. Rooms were clean and modern. Couldn't find uber one evening, so the concierge had shuttle driver take us in to downtown - he told us to go around an area and it was great. We went to 4 different... More 

Helpful?
Thank Sheril P
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Sheril P, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Lisa Tuller General Manager More 

1 review
Reviewed 11 October 2016

I always enjoy my time at the Des Moines Marriott . Especially enjoy Freddie the bellhop - he makes me laugh and feel at home. great location close to shopping and great food options. Friendly staff - clean and nice.

Helpful?
Thank Michelle S
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Michelle S, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location have made for enjoyable stays. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Lisa Tuller General Manager More 

Philadelphia, Pennsylvania
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2016

Checked in after 14 hours on the road heading east. Wonderful quiet room. Had a meal in the bar/restaurant. Great service polite The front desk was accommodating and friendly. Decor is modern and trending Will keep this spot on our list for cross country travel. Thank you Marriott

Helpful?
Thank PAtraveler1171
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear PAtraveler1171, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Tuller General Manager More 

Saint Louis, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

Extremely pleased with the atmosphere. The staff were pleasant upon arrival. I plan to return here for future business engagements. I would highly recommend this hotel to anyone travelling to the Des Moines area.

Helpful?
Thank gbaldridge15
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear gbaldridge15, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Lisa Tuller General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Parkway, West Des Moines, IA 50266
Region: United States > Iowa > West Des Moines
Price Range: $136 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the front desk. They want your business!”
 of 5 bubbles PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
 of 5 bubbles cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
 of 5 bubbles Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
 of 5 bubbles cupfarb, 27 Aug 2016 | Read review
“WiFi is free with Marriott Rewards.”
 of 5 bubbles Amycv01, 22 Aug 2016 | Read review
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