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We stayed at the Sheraton West with a very large group, for an antique car meet. The hotel is lovely and very well kept up. Our room was lovely, very comfortable bed, and I liked they have a selection of pillows from soft to firmer....More
Excited for a family wedding!!! So, I searched hotels in the West Des Moines area. Normally we stay @ a Marriott, so I booked with them. Driving in from Minneapolis was one thing, and learning that the reception was at the Sheraton, well, less driving...More
Very very average. Clean & have a friendly staff and free ice. Aren't those things to be expected. Waited 10 minutes to checkout because only one person working the front desk at 10a. Pay for WiFi, 2 classes of WiFi available, paid for the SLOW...More
Response from Cyclone1974, General Manager at Sheraton West Des Moines HotelResponded 3 days ago
Thank you for taking the time to review our hotel. I am glad to hear that you found our hotel to be clean and the staff friendly as those are things we strive towards.
We always work to ensure we have the proper staffing...More
This hotel is average.... But sometimes it's not the room you're in, it's the amenities the hotel has to offer. When checking into the hotel at 10:50 pm after a long day I asked what time the bar closed. It closes at midnight....so I figured...More
Thank William A
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 3 weeks ago
I'm very sorry that this is the way that you were treated when trying to enjoy our services at the hotel. This is not what we expect from or staff or how we train them to take care of guests. I will use your...More
The hotel is comfortable and what is expected. The breakfast in the club exceeded my expectations as the eggs were cooked well and there was bacon. Often the breakfast offered in a club is more limited and lower quality.
US$121 - US$246 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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