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Got there to check in at 3 but our room was not ready yet so we did have to Wait about 20 minutes. The room was clean and orderly. Wedding reception was very nice and workers were nice too. Food at reception was good and...More
Thank Phyll W
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 3 January 2017
Phyll - Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed the wedding reception that you were here in the hotel to attend. Our team works very hard to insure that the food is of the...More
Needed a one night spot close to shopping. Excellent location, great staff, comfortable bed, and just one great stay. The room was spacious and quiet. The front desk staff was welcoming and helpful. Highly recommended.More
Thank Steve S
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 22 December 2016
Thank you for sharing your experience with us. The front desk team works hard to be welcoming and helpful for all our guests and really appreciate that their efforts were recognized.
Next time your travels bring you back to West Des Moines we look...More
Had a very good venue for having meetings but for the most part the hotel looks dated and worn. The staff is very friendly and helpful in all areas. I would stay there again but I hope they do some updates soon.More
Thank Richard R
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 16 December 2016
Thank you for your kind comments about the staff. They work really hard to take care of each and every guest we host and this feedback is appreciated.
We are currently working on renovating our guest rooms and are planning to have the lobby and...More
I'm a SPG member so I maybe a little partial, but I have stayed here a few times now and I'm never disappointed. Room is always clean and comfortable, pool area and workout room good and the members lounge is good. Have eaten in their...More
Thank Jean D
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 7 January 2017
Thanks for taking to time to share your experiences in our hotel. I am really glad to hear that you enjoy your stays and always find the hotel to be consistent in delivering on our promises to you. As your travels continue to bring...More
We were bummed there was not a hot tub, on one of their websites it mentioned spa but there wasn't one. When we got in our room it was 83 degrees it was quite warm, good thing we had to leave to go eat dinner.More
Thank Amanda M
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 29 November 2016
I am sorry that were not fully satisfied with your recent stay in our hotel. I understand how frustrating it must be to think that there is a hot tub in the hotel when there isn't. Unfortunately we only have control of the informatino...More
US$122 - US$269 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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