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This is the first negative review I have written but people need to be warned. The room is nice and has a full kitchen which was nice. Cleaning and linen change only done weekly was not impressive. (We did have the option to ask for...More
2 Thank winterbailey
Response from IHGService, Guest Relations Manager at Candlewood Suites - Des MoinesResponded 17 July 2016
Thank you for taking time out of your busy day to leave us a candid review. It is pleasing to know that you liked our full kitchen feature in the rooms. However, I apologize if you had some issues with the service during...More
I think the best thing there is the suites has its own kitchen. but the worst thing for me is the did not clean every day or even within couple of days. the front desk guys are very friendly and helpful.More
Thank Ahmed M
Response from CandlewoodWDM, General Manager at Candlewood Suites - Des MoinesResponded 1 July 2016
Thank you for taking the time to give us your feedback. We are glad the layout of our rooms suited your needs. As an extended stay hotel, we allow our guests privacy and do not enter their rooms more than once every 7 days. We...More
I do not like to write negitive reviews. My recent visit was bad enough that i would feel terrible for not warning other travelers.
This place is not the home away from home it used to be. I purchased a non smoking suiet for the...More
2 Thank William B
Response from IHGService, Guest Relations Manager at Candlewood Suites - Des MoinesResponded 10 July 2016
Dear William B,
Thank you for taking the time to write a review about your stay. We're very sorry for the unsatisfactory experience you had, especially with the room condition, cleanliness, and staff service. Your comments are being shared with the hotel management and appropriate...More
I stayed here using some IHG rewards points which brought the cost down below $50 for one night.
This is a standard Candlewood Suites property. The rooms are clean and include a kitchenette and dishes. The beds are firm. No breakfast is provided, but a...More
The room is perfect for our needs. Knowing we would want a suite type room with a kitchenette and comfort of more than "just a room" we selected this hotel. The staff was attentive to our needs, the parking lot was well lit, it was...More
Thank rebecca k
Response from CWDesMoines, General Manager at Candlewood Suites - Des MoinesResponded 16 May 2016
We are so sorry you had such a bad experience with the smoke smell. We do have 2 completely non- smoking floors and make every effort to avoid putting non smokers on the floor with smoking rooms when at all possible. I am sorry we...More
US$90 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
West Des Moines
Also Known As
Candlewood Suites - Des Moines Hotel West Des Moines ,
Nope. All the rooms are designed for one traveler per room. My mom and I had rooms close to each other since we don't sleep in the same bed. One bed, one bathroom per suite, but nice and spacious rooms.