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This HI was convenient for us as we wanted to stay on the west side of KC and drive north off I-70. Although clean and comfortable, we found the price a little steep for seniors. Nothing spectacular but we would stay here again which is...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bonner SpringsResponded 1 week ago
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. While we are pleased with your...More
Check-in very easy, desk clerk really pleasant and helpful. Room a bit pricey, but our room was large, clean and beds were comfortable. Internet worked fine. Breakfast was just fine, on a par with other Holiday Inn Express properties, but the attendant on the morning...More
This is a decent place to stay that is just west of the Kansas City metro area. Everything was pretty average all around. We arrived late, so we didn't notice much. The breakfast was also average HI Express fare with eggs, pancakes, and cinnamon rolls.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bonner SpringsResponded 6 February 2018
Thank you for your recent stay with us and reviewing our property. I am pleased to see your high rating with regards to the quality of sleep. We highly value views, opinions and feedback from our guests, as this allows us to constantly...More
I stayed here for 9 weeks straight! Jake and Ray provided remarkable hospitality the entire time. Highly recomended! Thank you for making it feel like a mini home and making me continually feel welcomed.
I guess there was a soccer tournament in KC last weekend. A lot of the reasonably priced hotels were sold out. I chose this one because we were going to a KC Sporting game Saturday night and wanted to be nearby. I think it was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bonner SpringsResponded 21 October 2017
Thank you for contacting us about your experience at the Holiday Inn Express Kansas City Bonner Springs KS.
I appreciate your thoughts on our area of value and professional presentation by one of our staff. I am sorry for the letdown. IHG sincerely...More