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Holiday Inn Express Hotel & Suites Hays

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#2 of 13 Hotels in Hays
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296 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Denver, Co
Reviewed 16 July 2015

I liked this hotel as I was able to get a handicap room when calling the day before and that they do not allow pets. I guess each Holiday Inn Express is franchise owned as the one we stayed in the two nights before in Dayton, Ohio, did allow pets and after sitting on the bed I was covered in...

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Helpful?
Thank smiledi
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Smiledi, You are correct, we do not allow pets, and each Holiday Inn Express is individually owned. We are glad you enjoyed your stay and hope to see you again soon.

Slade, Kentucky
Reviewed 12 July 2015

Extra nice hotel. We had a king executive and thought it was one of the best rooms we had stayed. Friendly staff, very clean. Huge walk in shower. Nice breakfast. What more could we want for a place to rest overnight?

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Helpful?
Thank Wilson F
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Our staff does their best to greet each guest with a friendly smile and a warm hello. Thank you for staying with us. We look forward to your next stay.

Aubrey, TX
Reviewed 11 July 2015

Stopped in Hays on a cross country trip and stopped at the HI Express, which I think had 2 rooms left, so booked into Room 131. While the room was clean, nicely appointed, modern, everything you could want, it is right next to the elevator shaft, and it's not the doors opening and closing when someone hits the first floor,...

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Helpful?
2Thank HorseFlicks
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

HorseFlicks, Thank you for taking the time to leave your feedback. We do rent 131 as one of our last rooms because it is right next to the elevator. I apologize that 131 did not work out for you. I would also like to clarify that we are 100% upfront with all guests before we rent 131 to anyone. Not...

DALLAS
Reviewed 11 July 2015 via mobile

We chose this hotel as a stopover while driving to Denver from Dallas. Hays is a good small town to rest up for a night. Our room at this Holiday Inn Express was reasonably priced and was clean. I had some car troubles right as we pulled into town and the front desk accomodated our request for a late check-out...

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Helpful?
Thank rudyruru
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us. We do our best to meet each guests needs. Our staff is very consistent and works hard to provide each guest with the best customer service they can.

Olathe, Kansas
Reviewed 8 July 2015

Nice place to stay close to the interstate. Larger than normal breakfast area, but still with the standard continental breakfast. At the time of our stay the breakfast area and some of the hallways seemed to either be undergoing a remodel, or repair. I tend to think it was repair work as the wallpaper in an area looked to be...

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Helpful?
Thank OlatheS
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for leaving such a detailed review. We are ecstatic that you enjoyed your stay with us. We are currently in the process of replacing some wallpaper and carpet in our public areas from an issue earlier this year. We do apologize for the inconvenience and hope to see you again when everything is put back together.

Littleton, Colorado
Reviewed 7 July 2015

We stayed here for one night while traveling through the area. We booked 2 rooms and everything from check in to check out was great. They had no problems getting the rooms close together. They rooms were very clean and nice. They had the plug ins on the lights which was great. The hotel parking lot seemed safe enough to...

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Helpful?
Thank LITcolorado
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us.

Oklahoma City, Oklahoma
Reviewed 5 July 2015 via mobile

Very friendly staff, nice hotel, terrible beds! These beds were like old school air mattresses. I spent the whole night rolling toward the middle of the bed, trying not to wake up my husband. Finally set up a pillow barricade about 3:30am and that helped somewhat. Would have had a nice stay had I been able to sleep!

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Thank JJackson574
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Dear JJackson574, Thank you very much for taking the time to share your recent experience with us. We are glad that you found our hotel nice and appreciate your compliments to our staff. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our beds. Please be...

Georgetown, KY
Reviewed 4 July 2015 via mobile

My family and I were passing through Hays on our way to Rocky Mountain National park. Although it was a one night stay, it was nice and clean. The breakfast area was big and well maintained! I also loved the evening view of the sunset over the wheat fields! I also want to say you should order the Lomatos pizza!...

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Helpful?
Thank Thousek
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Its always a good idea to ask the locals where the best restaurants are. Lomato’s is a hidden gem in Hays and we are very happy to hear your enjoyed their food. Thank you for staying with us and taking the time to leave us a review.

Oklahoma
Reviewed 29 June 2015

This is one of the better hotels I've stayed at in Hays. Very clean (they seemed to be doing some updates), quiet, and comfortable. The staff was very accommodating, we needed to check in early so we could get ready for a wedding and they worked with us to get us in a room within our time constraints.

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1Thank A_Reel_Lady1
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

A_Reel_Lady1, Our staff works hard to make your stay as pleasant as possible. We appreciate you taking the time to leave us a review and hope to see you on your next trip.

Denver, Colorado
Reviewed 26 June 2015 via mobile

We selected this hotel for several reasons. First, it is down the street from the Tesla Supercharger. Second, Trip Advisor gave it the best review in the area. This is a newer hotel so is clean and well appointed for a Holiday Inn. Either the people next door were noisier than usual or the walls are a bit thinner. The...

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Helpful?
Thank Catherine D
Express4650, Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Hays

Address: 4650 Roth Ave, Hays, KS 67601-4704
Region: United States > Kansas > Hays
Price Range: $146 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hays 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Hays
Hotel Style:
#2 Business Hotel in Hays
#3 Romantic Hotel in Hays
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Hays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faces open flat fields, which made for a nice sunrise...”
 of 5 bubbles oh-happy-rain, 15 Nov 2016 | Read review
“All rooms are away from highway about a mile, very quite.”
 of 5 bubbles brockster33, 7 Nov 2016 | Read review
“Rooms were very quiet and we were across from the elevator, never heard it! I think all rooms are equal in quality.”
 of 5 bubbles meateaterTucson, 24 May 2016 | Read review
“Just off the highway and close to restaurants, Walmart and gas stations.”
 of 5 bubbles chocoj, 22 Mar 2016 | Read review
“The Accessible Room we Stayed in was spacious!”
 of 5 bubbles iAmDizzie, 9 Feb 2016 | Read review
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