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Hilton Garden Inn Kansas City

PricelineUS$124*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$134*
US$124*
Great Deal
US$129*
US$129*
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Hilton Garden Inn Kansas City
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553 Reviews from our TripAdvisor Community

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Showing 542: English reviews
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Saint Louis, Missouri
Reviewed 3 days ago NEW

Overall the hotel was ok but when a couple of us went to breakfast. The staff was rude and the front desk representative offered complimentary breakfast for free. The breakfast workers got upset with the front desk representative and went to the front desk with a attitude. She should not have showed how she felt. I am displeased with the...

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Helpful?
Thank R2459KGmichellea
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The service was amazing!! One lady that was there 3 of our 4 mornings for breakfast was Gloria. She was incredible!! On the second morning when she saw us walk in, she looked genuinely happy to see us and she immediately brought over coffee for my husband and green tea for me, because that is what we had ordered on...

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Helpful?
1Thank Tilley1976
About Hotel's Favourite Review
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

We are glad your enjoy your stay with us, hope to see you soon

Reviewed 3 days ago NEW

As a Director of Sales at a non-Hilton property, I must say I was very impressed with the accommodations. The lobby was bright, and the staff were even brighter. I was greeted warmly at check-in. Every time I walked through the lobby doors, I was told "Welcome back". That made my stay. The room was clean and comfortable. I slept...

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Thank 498maddyw
Livonia, United States
Reviewed 4 days ago NEW

Did not clean room one day and never fixed the refrigerator to seal and keep the pop cold (I had to empty the defrost tray daily as it was defrosting). No Hilton Garden satisfaction guarantee mentioned or honored. The General Manager needs to be replaced and a new GM installed so that the Hilton standard again is honored and that...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank roberthF3192RC
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Dear Guest: Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone...

Kansas City, United States
Reviewed 1 week ago

I stay at this Hilton Garden Inn twice a year for events in Kansas City. It boasts a very friendly staff who are willing to do anything to make your stay better. Rooms have always been clean and parking is very easy. I highly recommend this hotel for anyone looking for a place to stay in Kansas City that isn't...

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1Thank caseyb90
Little Rock, United States
Reviewed 1 week ago

My overall stay at the hotel was great. The staff was very helpful and tried to make my stay as pleasant as possible. The only problem I had was the mattresses were a little too hard and the pillows a little too soft.

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1Thank 509ritaq
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brandie Williams Front Desk Agent Hilton Garden Inn kathryn.phillips@hilton.com 9133427900

Lincoln, Nebraska
Reviewed 1 week ago via mobile

The rooms were clean and comfortable. We returned at 10 PM to a hotel wife power outage but staff handled it great. We had good service and parking was easy to access. Good location near restaurants and attractions.

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Helpful?
Thank apeters1088
Chicago, Illinois
Reviewed 2 weeks ago

3rd time staying here for business. Time to find another Hilton property in the area. Brandy and Tony were outstanding as always, but their awesome customer service can't overcome the fact that this property is dated and needs an upgrade. Beat up and worn desk to work at, shower that wouldn't drain, and backed up sink kicked things off on...

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Helpful?
Thank ChicagoWineGeek
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below...

Minneapolis, United States
Reviewed 2 weeks ago

I stayed two nights the Hilton garden inn Kansas City. This was by far the worst hotel experience I've ever had. The front desk seemed high on drugs, more than one person commented on that. I was never given my packages from amazon, which contain headphones, and clothing. I contacted Amazon and they confirmed they were delivered. I was told...

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1Thank 484leahd
Reviewed 2 weeks ago

The folks there are friendly and helpful. The area of town is a little on the boarded up and run down side. The breakfast "buffet" is no good by design- the food seemed okay, but you can't server yourself. Ask for sausages and eggs and get one of each. That kind of dumb. There's a fire station a block away,...

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1Thank 102scottie

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Region: United States > Kansas > Kansas City
Price Range: $165 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Priceline, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Kansas City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kansas City staff and other travellers.
4 questions
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Saint Louis, Missouri
over a year ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms anywhere near the elevators and request highest floor - but really: don't stay here”
AMarieT_12, 11 Apr 2017 | Read review
“Dont get a room, you will regret it. Save your money for somewhere nicer.”
jasonrO6941BR, 1 Apr 2017 | Read review
“Use the Hilton Honors App to select your room prior to arrival”
heatherbC5716OJ, 2 Mar 2017 | Read review
“downtown kc on the kansas side. quiet part of town, but close to the action.”
ChristyS6, 17 Oct 2016 | Read review
“Well set up”
annavera4444, 30 Aug 2016 | Read review
5 of 5
Priceline
US$124* /night
View Deal
Expedia.comUS$129
GardenInn.comUS$129
HRS.comUS$134
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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