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Chateau Avalon

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342 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Kansas City, Missouri
Reviewed 30 April 2013

Rooms are DIRTY. Had on a pair of new white socks they were BLACK after walking around in room. Two HUGE spiders crawling around in our room. Gnats flying around everywhere. We found a mouse turd in the bed sheets. The floor was soaking wet around the hot tub upon arrival. They would not give extra towels. We had a...

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Helpful?
1Thank Love2LoveLife
Paige J, Guest Relations Manager at Chateau Avalon, responded to this review

I am so sorry that you did not enjoy your recent stay with us. Please contact me directly so that I may personally address your concerns. I look forward to speaking with you. Best Regards, Paige Jobe 913.596.6000 or paigej@chateauavalonhotel.com

Overland Park, KS
Reviewed 29 April 2013

Chateau Avalon offers unique themed rooms for a romantic getaway. A gorgeous fountain greets you as you drive onto the property. When you are in the hotel, it has the feel of being far away from the hustle and bustle of everyday life even though it is located across from the Kansas Speedway, Nebraska Furniture Mart, Sporting KC soccer stadium,...

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Helpful?
1Thank AJPL
Mercer, Missouri
Reviewed 14 April 2013

We stayed in this hotel, and glad we did. We were really excited to stay here, and it was everything that we had expected. We stayed in a room that had a double shower and it was great and the tub was super fun. We WILL be back. My wife even did a college paper on the hotel, she was...

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Helpful?
Thank Mike64661
Reviewed 24 March 2013 via mobile

My in-laws bought my husband and I a one-nights stay for an end-of-honeymoon stay. We got an awesome tropical themed room. We booked a couples massage, which was great. There were cookies and hot beverages in the lobby (very refreshing). We even borrowed a movie from their film collection. The jacuzzi tub was super fun and the cider was delicious....

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Helpful?
1Thank TravelingRock13
Todd S, General Manager at Chateau Avalon, responded to this review

Dear TravelingRock13- What a great way to start a cold and snowy Monday...your comments will warm the heart of our team today as we enjoy a pizza party for surviving the Blizzard of Oz part 3! We look forward to having you back and hopefully warmer weather will be here so you can enjoy our patio and fountains! Hospitably, Todd...

Lincoln, Nebraska
Reviewed 21 March 2013

My wife and I were really excited about our stay, the room looked great, the atmosphere was luxurious, the people were friendly and the cookies were good, but that is where it ended. Tips for your stay: 1. The walls are VERY thin and we were kept up much of the night with loud/drunk patrons so bring earplugs and know...

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Helpful?
2Thank John B
Todd S, General Manager at Chateau Avalon, responded to this review

Dear John B- I wish your stay was more than OK. Our policy is to always knock before entering. Since we have guests in the bar we do enter the room to leave food and purchased gift packages. I wonder if the tub sound preveted you from hearing them knock? Needless to say I wish it was better for you...

Springfield, Missouri
Reviewed 18 March 2013

My wife and I stayed here after the homeopener at Sporting Park. After arriving and checking in we went to get in the elevator and two staff members had just entered the elevator. They got out and let us get in while they waited. When we go off the elevator another staff member pointed us to our room. The first...

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Helpful?
1Thank scottskcfan
Todd S, General Manager at Chateau Avalon, responded to this review

Dear scottskcfan- Thanks for the excellent review! Sorry the weather was chilly and the match scoreless but we helped make the day better. Several of my team read your review and it made our day. Hopefully we can see you again once spring truly begins so you can see our spectacular fountain! All my best! Todd D Scholl General Managwr

Kirksville, Missouri
Reviewed 7 March 2013

Stayed here with my husband for our 1st wedding anniversary. The theme rooms are really fun. We loved the jacuzzi tub. The service was some of the best we've had anywhere. Complimentary sparkling cider was chilled and waiting in our room when we arrived. The best part was breakfast the next morning. Their hot, gooey cinnamon rolls are life changing!...

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Helpful?
Thank Erica S
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Erica S- Thanks for the great review and Happy 1st Anniversary! I too feel our Cinamon rolls are life changing! We get the dough and icing from Me-Maws in the Legends fresh then cook them up every morning. I have gained a few extra lbs from those and our chocolate chunks cookies in the lobby. All the best! Hospitably,...

Reviewed 23 February 2013

Convenient location next to the casino. The shuttle service quick. The rooms were awesome. The service was great. Breakfast was deliver room and it was good. Overall the experience was great and worth the extra few bucks.

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Helpful?
Thank Hanlyparker
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Hanlyparker- Thanks for the great review!!! I will share with my team to help keep them motivated after a grueling snow event and another to come. They are all tired from working extra lately and your kind words are wind in our sails. Kind regards, Todd D Scholl General Manager

Cuba, Missouri
Reviewed 21 February 2013

One night stay, nice location close to casino, shopping and resturants, beautiful fountain, lots of parking. liked the wine bar, but it is a little small, too few tables and chairs, but our bar tender was fantastic and a lot of fun. Stayed in one of the "Havanna" rooms, which was somewhat small, jacuzzi tub is in room with a...

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Helpful?
Thank mdvm
Todd S, General Manager at Chateau Avalon, responded to this review

Dear English First- Thanks for your thoughtful review. We are planning to expand the bar area so your comments there are on point. When you return during warmer weather the patio adds significant space to use for libations and lite bites. Also, thanks for the compliment on breakfast. Sometimes we find guests don't answer when we knock to deliver breakfast...

Omaha NE
Reviewed 21 February 2013

For our 15th wedding anniversary, my wife and I discussed taking a long weekend somewhere warm, like San Diego, Vegas or Orlando. When we looked at airfares, we agreed we did not want to spend an outrageous amount for a 3-day trip. So, we then decided to head down to Kansas City. My wife liked a hotel near Legends Mall,...

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Helpful?
1Thank Mustangdad1961
Todd S, General Manager at Chateau Avalon, responded to this review

Dear Mustangdad1961- Thanks for the glowing review! Love your handle as well since my first car was a Mustang! We look forward to having you back soon Cowboy. PS my Ops Director Eric makes a mean French toast! Hospitably, Todd D Scholl General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 

Additional Information about Chateau Avalon

Address: 701 Village West Pkwy, Kansas City, KS 66111-1883
Region: United States > Kansas > Kansas City
Price Range: $229 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Avalon 3.5*
Number of rooms: 61
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Also Known As:
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
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Questions & Answers

Questions? Get answers from Chateau Avalon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look through all the rooms online before you book-- there are so many fun choices!!”
 of 5 bubbles kerriscarbo, 7 Nov 2016 | Read review
“bring a ash pay with cash and bring a coffee maker rooms dont have one”
 of 5 bubbles williambU3096AT, 4 Nov 2016 | Read review
“Ask what rooms have been updated with mattresses and deep cleaned.”
 of 5 bubbles smily812016, 6 Oct 2016 | Read review
“ask for a tour”
 of 5 bubbles sconner2627, 3 Oct 2016 | Read review
“If you have HIGH expectation based on your past experience you may want to reconsider - quality of cust serv has decreased.”
 of 5 bubbles tymara30, 6 Sep 2016 | Read review
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