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Holiday Inn Express Village West

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Holiday Inn Express Village West
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103 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Newbern, Tennessee
Reviewed 2 weeks ago via mobile

My room was on the second floor facing the highway. I could hear everything in the rooms beside me and above me. I could also hear the highway traffic all the time. The hotel itself was clean and the staff was extremely friendly.

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Helpful?
Thank gobec01
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

We truly appreciate your kind words (our staff loves hearing that our guest enjoyed the hotel/service) as well as your recommendations for sound proofing. It is our goal to make our guests as comfortable as possible and look for ways to improve our hotel everyday. We hope that you would choose to be our guest again in the future and...

Reviewed 4 weeks ago via mobile

I stay at Holiday Inn Express every time I travel, and I am never disappointed. This stay in Kansas City was no different. The staff at the front desk was pleasant, the entire hotel had that "new, clean" smell and the room was very nice. The room had modern decor and was very clean. It had the best blackout current...

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Helpful?
Thank Steph M
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

Thank you, Steph- We are so happy to hear that you loved our newly renovated hotel and that the blackout shades provided the perfect sleep setting! Thanks for being such a great fan of Holiday Inn Express hotels- looking forward to having you back as our guest. Sincerely, Renee H

Reviewed 9 October 2016 via mobile

Phil here again, took the Misses to Kansas City for the weekend. So first let's talk about why this is a good hotel to stay at. The location is right off I-435 and easy to get to. You are walking distance to all of the shopping and dining you could want. The staff were friendly and the breakfast was very...

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Helpful?
Thank Phil C
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

Phil- Thank you so much for your kind words. We know that a mid-night wake up, hot room, and a middle of the night room move is not the relaxing weekend you had planned. You guys were awesome and we truly hate that your stay was not perfect. We look forward to your return and hope it is soon. (This...

Independence, Missouri
Reviewed 19 August 2016

It was so bad we ended up leaving at one in the morning. The room has no privacy, no doors. It is impossible to sleep with all of those people in one room with all of the TVs on and no walls or doors. Just partition walls. Not to mention the room was filthy. Pubic hairs in bathroom and king...

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Helpful?
Thank mckapke
IHGService, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

Dear mckapke, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall cleanliness of the bathroom including the bed. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the opportunity to discuss...

Newton, Kansas
Reviewed 4 August 2016 via mobile

Friendly and knowledgable staff that made our stay very enjoyable. Breakfast was great and there was high quality yogurt along with many food choices. Your staff provided the number of an inexpensive taxi service that got us safely to our destination. Thanks so much!!

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Helpful?
Thank kp612
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

THANK YOU for being our guest! Great to hear that our staff helped make your stay more enjoyable. Come back and see us anytime. Thank you, Renee H

Pittsburg
Reviewed 25 July 2016

The location can't be beat. It was in walking distance of the Legends Mall, lots of places to eat and also the Sporting Arena. Great people and service the entire time. We will definitely stay again and refer friends.

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Helpful?
Thank Amy R
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

Thanks, Amy- It was our pleasure having you as our guest. Please do come back and stay with us again. There is always something new and exciting to do, shop for, eat and enjoy in this wonderful area. Sincerely, Renee H

Pittsburgh, Pennsylvania
Reviewed 14 July 2016

Hotel is in a great location with everything close by. Rooms were very clean and staff very friendly. Only cons is the fact that the indoor pool (which is EXTREMELY" small) was closed while we were there and it was the main reason we booked here. Other negative is the fact the complementary breakfast room was extremely packed (esp for...

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Helpful?
Thank sushigirl1234
Express_Legends, General Manager at Holiday Inn Express Village West, responded to this review

Thank you for staying with us. We are glad that you enjoyed all the wonderful things to do and eat in our area and hate that our pool was closed during your stay. Now that our renovations and pool repairs are finished it is a great time to come back and enjoy our hotel and the great area. Hope to...

Baxter, Tennessee
Reviewed 4 July 2016

We were traveling for business, and stayed on the third floor. The first night, which was a Tuesday, we were kept up by loud neighbors, including people yelling and a lot of running and thumping way past midnight. Thankfully, there was no further problem the rest of the week. Everything else was adequate, and even though they served the same...

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Helpful?
Thank Lisa M
Renee H, General Manager at Holiday Inn Express Village West, responded to this review

We appreciate you choosing our hotel for your stay in KC and hope you will join us again to enjoy all the area has to offer with shopping and dining options galore. Thank you for being our guest! Renee H

Saint Louis, Missouri
Reviewed 12 June 2016 via mobile

Newly remodels rooms were nice and clean. Great location with very short walk to outdoor mall, soccer stadium, Kansas Speedway, and lots of restaurants. We stayed one night passing through, but with so much to do nearby it would be a great weekend vacation spot.

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Helpful?
Thank melhert
Express_Legends, General Manager at Holiday Inn Express Village West, responded to this review

We would love to welcome you and your family back a weekend get-a-way. It is a great place with so many options within walking distance. Call us anytime to get your next trip set up, it would be our pleasure to have you as our guests again. Thank you!

Anniston, Alabama
Reviewed 11 June 2016 via mobile

Shout out to the manager of this location. Traveling across country we made a reservation for a particular style room to meet our needs. Unfortunately when we arrived our room had been rented and we were offered an "upgrade" that just did not fill our needs. In addition the room had just been renovated and needed a little extra cleaning....

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Helpful?
Thank caf130
Express_Legends, General Manager at Holiday Inn Express Village West, responded to this review

Thank you for your kind words. It is our entire team's goal to ensure our guests have an enjoyable stay while at our Holiday Inn Express. We truly apologize that your reservations had been changed during our final renovations and thank you for your patience as we worked through the problem. When your travels bring you back to KC we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Kansas Speedway on the vibrant western edge of the Kansas City metro area the Holiday Inn Express Kansas City Hotel at Village West is right next door to the Nebraska Furniture Mart and just minutes from Cabela's and Community America Ballpark, home of the Kansas City T-Bones baseball club as well as the Sporting Stadium, home of the KC Sporting MLS soccer team. Plenty of shopping, fine dining and nightlife are within walking distance at the Legends open air mall. Sandstone Amphitheater, Agricultural Hall of Fame and the Renaissance Festival are just a short 5 minutes away. In addition, our convenient location provides access to other exciting venues in Kansas City like the KC Chiefs, area casinos, and the University of Kansas. Stay smart and have an enjoyable and memorable visit to Kansas's #1 tour destination. ... more   less 

Additional Information about Holiday Inn Express Village West

Address: 1931 Prairie Crossing St, Kansas City, KS 66111-1210
Region: United States > Kansas > Kansas City
Price Range: $140 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Village West 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Village West Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#7 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Village West staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Village West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book kids or family suite! Not worth the money and you won't get any sleep!”
 of 5 bubbles mckapke, 19 Aug 2016 | Read review
“Third floor so you will not hear kids stopping on the floor and jumping on the beds on the floor above you.”
 of 5 bubbles fitlibrarian, 24 Jul 2015 | Read review
“Third floor is always a good option!”
 of 5 bubbles 217BrentL, 18 May 2015 | Read review
“Anything is good. Be sure to ask for the walk in shower.”
 of 5 bubbles ontheroadagn7, 23 Apr 2015 | Read review
“Check to see if they have new beds before booking.”
 of 5 bubbles 30theresac, 22 Aug 2014 | Read review
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