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Holiday Inn Express Lansing - Leavenworth

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Holiday Inn Express Lansing - Leavenworth
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76 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Lansing - Leavenworth
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Showing 74: English reviews
Chicago, Illinois
Reviewed 9 August 2015

Great hotel! Would definitely return!! Me and my husband visited friends in Leavenwoth and we chose this hotel for our 3 day stay. The hotel was quiet, clean and very close to our friend's house. The room was very clean and the shower had good water pressure. Corina, one of the housekeepers was especially very nice and helpful. Front desk...

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Helpful?
Thank Sunshine S
Topeka, Kansas
Reviewed 31 July 2015

Stayed for business. Check in was a little lengthy, I think they are short on staff and the desk guy was a little stressed. While I was in the lobby I heard the desk attendant turn customers away because there were no clean rooms. I am lucky my party checked in early. I took a double queen because king requested...

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Thank AnnMarie B
Reviewed 13 July 2015 via mobile

Seriously. Who paints their pool in the middle of summer?!?! We have stayed here every time we go to a concert in Bonner Springs. Boo. We cancelled our reservations and had to find a place more accommodating for summer months. I know. First world problems right?

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Thank Jensinnard
IHGCare, Guest Relations Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Dear Jensinnard, Thank you for taking the time to write a review of your recent stay. I am sorry to hear that you were not able to enjoy our pool facility. Your comments are forwarded to our management and I am confident that they will continue to do their best to achieve complete guests satisfaction. I do hope that you...

Reviewed 13 July 2015 via mobile

After a long day of all day flying and airports it's nice to arrive at a room that has a soft bed. The amenities is what disappointed me. It's 99 degrees outside and would have been awesome to swim in the pool but it was closed due to maintenance. We opted for the two queen beds for a family of...

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Thank Dahm55
LansingHieGM, Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Thank you for taking the time to give us your feedback. We are sorry to hear that your stay with us was not everything that you expected. We do however, appreciate you giving us the opportunity for improvement and hope that in the future you will let us show you our full service potential.

Snellville, Georgia
Reviewed 30 June 2015

We have staying in this hotel semi annually for many years. It has gone down hill horribly. The room was clean, that was the best part, the breakfast was good and hot..that was good. The staff were ignorant and uncaring. The computer in the "business" room, was not working. I told a staff member at 6am. he said he had...

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Thank Johnny3582
Atlanta, Georgia
Reviewed 26 March 2015

I would definitely stay here again. Hotel was quiet. Bed was very comfortable. Scrambled eggs, bacon, tater tots and OJ were terrific. This is a no-nonsense hotel for a practical person. I liked that I can open the window. Yes, the hallways and room seemed dark and cramped. The light in the room tinkles and takes 6 seconds to turn...

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Thank CrazyBandMom
LansingHieGM, General Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us. We'll see you on your next visit.

Reviewed 9 January 2015

I loved staying here. Very clean, wonderful staff. Loved the complimentary breakfast!! I have no complaints at all about this hotel! I have stayed here a couple of times matter of fact. My kids love the pool and it's close to a lot of dining locations. I would definitely recommend this motel to everyone!

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Thank Shalyn F
LansingHieGM, General Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

We are so glad to hear that you enjoyed your stay with us at our Holiday Inn Express Lansing location. We thank you for your business and look forward to seeing you soon.

Bloomington, Illinois
Reviewed 4 November 2014

As a loyal IHG Rewards Club member, I always stay at one of their hotels because of the professional/attentive management and customer service. So I am appalled at the complete lack of any of those qualities at this hotel. With all of the negative reviews along this line, I am surprised that the Corporate Office of IHG has not taken...

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3Thank Mary35691
IHGCare, Guest Relations Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Dear Mary35691, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding...

Leavenworth, Kansas
Reviewed 24 October 2014

The Carmelite 150th Celebration was being held here in Leavenworth, an international symposium. The church was in contact with this hotel several times, which included providing contact information, phone numbers, and a credit card number to hold over 20 rooms for out of town attendees. Twice this hotel cancelled the rooms without notifying the point of contact. This is a...

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1Thank jani c
IHGCare, Guest Relations Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Dear jani c, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring...

Hackensack, New Jersey
Reviewed 24 September 2014

The front desk is frequently unattended. I noticed that every time I approached the front desk that the desk clerk will post a sign that he (she) is away and it is up to the guest to locate the clerk. I had to call in a loud voice to get the clerk to come out from the back to check...

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1Thank Rick F
IHGCare, Guest Relations Manager at Holiday Inn Express Lansing - Leavenworth, responded to this review

Dear Rick F, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. I sincerely apologize for any shortfalls you may have experienced, particularly with the level of service provided. We would like to follow up on your concerns and be of further assistance. I have sent you a private message in an effort...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Lansing-Leavenworth. We are located near many local attractions and business including: Kansas Speedway, State & Federal Prisons, Eisenhower Medical Center, St. Mary's University, Renaissance Festival, Verizon Wireless Amphitheatre and Basehor Field of Dreams Ballpark. Top all this off with historical sites and Kansas Hospitality and you have a great get-a-way place to visit. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Lansing, KS and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Lansing - Leavenworth

Address: 120 Express Drive, Lansing, KS 66043
Region: United States > Kansas > Lansing
Price Range: $149 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lansing - Leavenworth 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Lansing - Leavenworth Hotel Lansing
Lansing Holiday Inn
Holiday Inn Lansing
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Questions & Answers

Questions? Get answers from Holiday Inn Express Lansing - Leavenworth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always stay away from swimming pool!”
 of 5 bubbles LC95, 2 Nov 2016 | Read review
“My room was ok. I would think that almost all are similar.”
 of 5 bubbles 257sunshines, 8 Aug 2015 | Read review
“Go to a different hotel”
 of 5 bubbles Johnny3582, 30 Jun 2015 | Read review
“Not 317. When you look out the window, your view is blocked by the blue triangle rooftop.”
 of 5 bubbles CrazyBandMom, 25 Mar 2015 | Read review
“Do not stay at this hotel unless you want poor service and hours of hassle about your bill with no resolution.”
 of 5 bubbles Mary35691, 4 Nov 2014 | Read review
5 of 5