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We usually are pleased with a one night Quality Inn stay when on the road. We felt safe booking a Thursday night in Lawrence. Things were bad from the start. We arrived after dark. Using GPS we were able to locate the hotel but literally...More
I noticed a previous review about a wobbly toilet. It is still wobbling, I reported it to the front desk when I checked out and they said it would be taken care of. It would really look nice if they could replaced the stained, worn...More
Staff was very friendly and courteous. Hotel is in need of a remodel and was dirty. Stains on the carpet and comforter. Cigarette burn in comforter in the non-smoking room. The Wi-Fi dropped in and out.
This an older business and its age is showing. The staff was very friendly though. Breakfast was hot and tasty. This location could use a remodel and some repairs to stay viable, but it wasn't bad for an inexpensive stay.
Toilet was not secured, it wobbled every time you sat on it
The carpet was stained and had many ripples in it and smelled
We were unable to shower in the morning, I guess there is a certain way to make it turn on, which...More
Response from GMQuality1 | Property representative |
If you booked your reservation through an internet site that you have already paid you have to call them to cancel. They will call the hotel or send us a fax to cancel the reservation and they will refund your... More
If you booked your reservation through an internet site that you have already paid you have to call them to cancel. They will call the hotel or send us a fax to cancel the reservation and they will refund your money. If you booked the reservation with the Quality Inn directly we can cancel the reservation for you. I hope this helps.
Quality Inn-Lawrence, KS
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"Probably better on the second floor as we could hear the people upstairs and it sometimes sounded like there..."