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La Quinta Inn Kansas City Lenexa

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La Quinta Inn Kansas City Lenexa
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218 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Kansas City Lenexa
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Showing 218: English reviews
Manhattan, United States
Reviewed 15 August 2016

This La Quinta proves the saying "you get what you pay for". The motel is next to the highway and a little hard to get to, but the major problem is that this motel is desperately in need of a facelift. The rooms are old and tired looking. There was a large tear in the rug near the entrance to...

Review collected in partnership with La Quinta
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Helpful?
Thank John T
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear John T, Thank you for the review of our property. I would like to apologize for the less than satisfactory state of your room. I regret that the room did not live up to your expectations. We are diligently working on correcting the issues you mentioned. The 95th Street exit at I-35 is slated to open this Wednesday, August...

Reviewed 26 July 2016

Room had an odor, beds were uncomfortable, building seemed really old. The price does not match accommodations. On top of that the Road construction (which they have no control of) is a pain. Need a lot of work for me to stay again.

Review collected in partnership with La Quinta
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Thank DJ D
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear DJ D, Thank you for writing a review for the property. I want to apologize for the odor and the uncomfortable bed. We always strive to have the very best experience for our guests. We will be discussing your experience with the staff to improve on future stays. The good news is that the road construction will be completed,...

Reviewed 20 July 2016 via mobile

it was loud and noisy. Front desk was rude and seemed as if they hated there job. Rooms smelled like mildew. Really need new housekeepers. GM acts like he's got lost in the loop. Claims to make changes but never does.

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Helpful?
Thank Pamela T
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Dear Pamela T, Thank you for sharing your feedback regarding your stay. I would like to apologize that not everything about your stay was satisfactory. I will use your comments in an upcoming training meeting to stress the importance of controlling noise, providing clean and crisp rooms, and exceptional service to our guests. If you would like to discuss in...

Decatur, United States
Reviewed 18 July 2016

This was a roof over my head. Absolutely NOTHING special. A building is a little tired, as are the rooms. Bare minimum for breakfast. Have had a MUCH better experience for a considerably lesser price.

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Thank Susan L
Arnold, United States
Reviewed 18 July 2016

This hotel was exactly what I paid for. It was clean and the bed was very comfortable. The staff was very friendly. It was in a great location right off the highway and right next to a mall and many places to eat. A great place to stay.

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Thank James G
Manhattan, Kansas
Reviewed 12 July 2016

When I pulled back the sheets on my bed I found crumbs which led me to believe the sheets had not been changed. Also...breakfast is very minimal; cereal, waffles, yogurt, and hard boiled eggs. If its late and you just need a place to crash, its probably worth the money. But if you're planning on staying in town for a...

Review collected in partnership with La Quinta
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Helpful?
Thank vance_sandy
David B, General Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Thank you for posting a review of your stay. I want to apologize for the condition that you found your room; this is obviously below the high standards that we maintain. I have shared your review with our housekeeping staff and they understand the importance of providing our guests with a clean and comfortable room. We are considering options for...

Des Moines
Reviewed 30 May 2016

I stayed one night in Lenexa as I was meeting family members in Kansas City and then we moved to Lawrence. The stay at La Quinta was nice as usual. The room was not fancy but very clean, lots of room and very quiet. Some relatives came over and we needed extra chairs to play a board game so I...

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1Thank debkoze
Owensboro Ky, United States
Reviewed 28 May 2016

the ac heat unit smelled like it was on fire so turned off - hair dyer non functional and night staff did not seem to mind an "I am so sorry" was the response breakfast was a little on the light side so we passed

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Thank Anthony S
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Anthony, Thank you for taking the time to let us know that your experience did not meet expectations. We will work hard to fix this, so you are able to have a better stay in the future. Sincerely, Jenna La Quinta Customer Care Team

Anchorage, Alaska
Reviewed 18 May 2016

I truly hope that the General Manager gets a good grip on his staff and starts taking pride in running this establishment. He stated that he had only been there for a month but if that is the case he has not gone around and truly examined the rooms and cleanliness of this hotel. We were in a handicap accessible...

Review collected in partnership with La Quinta
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Helpful?
Thank NonnaAndie
LQCustomerCare, Guest Relations Manager at La Quinta Inn Kansas City Lenexa, responded to this review

Andrea, I am very sorry that you were unhappy while staying with us. This is definitely not the experience we want our guests to have. . I would like to speak directly to you about this. Would you please email me at LQCustomerCare@LQReviews.com? I look forward to hearing from you soon. Sincerely, Jenna La Quinta Customer Care Team

Reviewed 17 May 2016 via mobile

Our stay this time has been alot better than before. Although the room's are a little small it was still clean. Also, the new guy at the front desk let the BLM take over the lobby and, have a party. They seem to have a problem with everyone that walked through the lobby.

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Thank Ronnie M

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Kansas City Lenexa

Address: 9461 Lenexa Dr, Lenexa, KS 66215-3836
Region: United States > Kansas > Lenexa
Price Range: $111 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Kansas City Lenexa 2.5*
Number of rooms: 106
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Also Known As:
La Quinta Lenexa
Lenexa La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn Kansas City Lenexa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the construction in the area is completed before booking!”
AnnC245, 4 May 2016 | Read review
“2nd floor is quiet”
MiraB36, 2 Dec 2015 | Read review
“east side is a good start.south side not much view.and west side the interstate.North same as the south.”
stever708, 21 Oct 2015 | Read review
“All rooms seemed about the same. Never had a safe feeling in the area.”
colaman50, 12 Oct 2015 | Read review
“The beds were very lumpy and the floors were very uneven! We had to fix the toilet because it did not flush!”
brooklnbon, 28 Jul 2015 | Read review
5 of 5