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Comfort Inn Ottawa

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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
cape coral
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We spent 3 nites @ this location over the Thanksgiving holiday. We had stayed here before with less than stellar experiance and had hoped that the notations saying "newly Remodeled" would change our experience. Here is our input 1. The rooms are not totally remodeled. It appears that there is some new furniture, carpet and paint. These are ok. THE... More 

Helpful?
1 Thank Candi H
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest I am truly sorry that we were unable to met your expectations. We are very proud of our hotel and it is a disappointment that you may not be returning. It was our pleasure to serve you and we appreciate your comments. Please give us another opportunity show you we are fixing your comments. Thank You Sunny Patel,... More 

Homewood, California
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This was my third visit to this hotel in the last two years. I gave it 3 stars, but if I could give it 3 and a half, I would. Rooms are basic and clean. The workout room is nothing to write home about. The pool and hot tub are nice. It is conveniently located next to Applebees, and Walmart... More 

Helpful?
1 Thank Jace M
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest Dear Guest, Thank you for a great review. We are extremely pleased to hear you enjoyed your stay. It was truly a pleasure to be of assistance and to meet such a wonderful Guest. We are glad to hear you enjoyed the clean and comfortable rooms and Convenient location. Our guests are our priority and should receive the... More 

Perrin, Texas
2 reviews
Reviewed 2 weeks ago

We paid twice + than other hotels we've stayed at while in Ottawa. The rooms were decent, but not worth the price. We asked for an hour later checkout time, but was met with rudeness from the front desk. I know they had a full house, but still didn't receive the treatment a customer deserves. When checking out, the front... More 

Review collected in partnership with this hotel

Helpful?
Thank Sherri B
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest I apologize for the inconvenience you experienced during you stay. Our best means of a resolution and or improvement, is hearing from our guests. Rest assured, your comments will be shared with our team member to address your concerns. Once again, we appreciate the feedback and I hope you will give us another opportunity to emend your impression.... More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
Reviewed 4 weeks ago

Overall, I was satisfied with the stay, but the bed could have been more comfortable. It felt soft on top at first, but we both thought it was too hard/firm underneath. A better mattress would have been nice.

Review collected in partnership with this hotel

Helpful?
Thank daven745
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest Thank you for taking the time to complete online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I’ll have our staff looking into the issue and correct it if there is any problem. Again, thank you for your time and valuable feedback. We... More 

Pflugerville, Texas
1 review
Reviewed 25 October 2016

I was pleasantly surprised. The last time I stayed in Ottawa, let's just say, it was not so good. However, it appears they had just done some remodeling adding new carpet. I guess they still have some work to do because both the room door and closet door stuck, so they were difficult to open and close. We kept the... More 

Review collected in partnership with this hotel

Helpful?
Thank R L
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Derby, Kansas
1 review
Reviewed 23 October 2016

The room was clean but had some problems. The mattress sagged, the toilet seat was broken and the dead bolt would not work. Nice breakfast with several choices. This was a very average room for a high price.

Review collected in partnership with this hotel

Helpful?
Thank lindasL5300AC
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Jefferson City, Missouri
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 October 2016

Minus the hot tub being a bit wonky and then out of order my week stay there was pleasant and the staff was beyond stellar! The weekend crew was awesome too! I have nothing bad to say about this hotel. The beds were amazingly comfortable which made my business trip that much harder. Their WiFi on the 3rd floor worked!... More 

Helpful?
Thank splatmouse
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest We are so overjoyed that your visit in Ottawa Kansas was great, and glad that we made a difference...your acknowledgement of our staff means greatly to them and I will be sure to share your kind words at our next meeting. See you back real soon and yes we will save you your room. Thank You Sunny Patel,... More 

La Crosse, Wisconsin
1 review
Reviewed 19 October 2016

The hotel was comfortable and clean and had a geat exerise room. The only priblem i had for the entire stay wad the internet. I do alot of streaming of shows like netflix and such, abd the intenet was so bad half of the time it wouldnt even load a page! I used my personal data fir 2 weeks and... More 

Review collected in partnership with this hotel

Helpful?
Thank cjpermelia
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest, Thanks for staying with the Comfort Inn during your recent visit to our area. We appreciate your review and apologies for the inconvenience you had while staying with us.. We have addressed your concerns and you shall definitely find the difference during your next visit. We await your earliest next trip to our area and promise a nice... More 

Little Rock, Arkansas
1 review
Reviewed 17 October 2016

Price is high for area but hotel is great! Room are clean! Workers are friendly and very helpful! Great location in town. I go to the area often, so I will be staying again. I enjoyed the breakfast! Thanks again!

Review collected in partnership with this hotel

Helpful?
Thank ameansrn
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear, Guest We are so overjoyed that your visit in Ottawa Kansas. was great, and glad that we made a difference. Your acknowledgement of our staff means greatly to them and I will be sure to share your kind words at our next meeting. See you back real soon Thank You Sunny Patel General Manage More 

Buda, Texas
1 review
Reviewed 15 October 2016

Very nice! Have stayed here many times and planning on staying here again. Excellent access to the interstate everyone is extremely friendly at any level of service and breakfast is extremely convenient.

Review collected in partnership with this hotel

Helpful?
Thank dpf438
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear, Guest Thank you for your review of our hotel. I am delighted that we were able to provide you with and EXCELLENT and AWESOME Stay! As you indicated we are a very Excellent on Level of Service and Breakfast here in Comfort inn Ottawa Kansas. We look forward to serving you again when you are back in Ottawa Kansas.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly renovated Comfort Inn, an Ottawa hotel near Ottawa University Experience the friendly staff, comfortable rooms and all the amenities you can count on at our Comfort Inn(R) hotel in Ottawa, KS, conveniently located near Ottawa University. Enjoy the natural beauty of nearby Prairie Spirit Rail Trail, or explore other local attractions near our Ottawa, KS hotel, including: - Ottawa Municipal Auditorium - Midland Railway - Baker University - University of Kansas - Ottawa Municipal Airport ... more   less 

Additional Information about Comfort Inn Ottawa

Address: 2335 Oak Street, I-35 exit 183, Ottawa, KS 66067
Region: United States > Kansas > Ottawa
Price Range: $160 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ottawa Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Ottawa staff and other travellers.
2 questions
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Wisconsin Rapisds
1 month ago
Gardner, Kansas
8 months ago

See all questions (2)

Questions? Get answers from Comfort Inn Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use your own data plan if you intend to have internet service.”
 of 5 bubbles LCCamel, 7 Oct 2016 | Read review
“Better internet service”
 of 5 bubbles anthonytcjjj, 28 Sep 2016 | Read review
“Rooms are very quite.”
 of 5 bubbles hennessey0714, 4 Apr 2016 | Read review
“No heater in the bathroom. But, hey, it was winter time and all else was well. ”
 of 5 bubbles Bob_in_Amarillo, 10 Mar 2016 | Read review
“Rooms on top floor and away from the elevator and ice machine are quiet.”
 of 5 bubbles I7256MWdonnab, 20 Jan 2016 | Read review
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