We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Ottawa Inn

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Ottawa Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 131: English reviews
Start your review of BEST WESTERN Ottawa Inn
 Click to rate
Reviewed 4 weeks ago via mobile

We stayed at this hotel for 6 days .. our room was great.. sofa bed was a little older but room was clean and pretty well maintained.. was happy to have a microwave and fridge.. could also walk to Walmart for supplies which was super convenient ..breakfast was good Tonne's of choices .. some things change day to day.. staff...

 Report
Helpful?
Thank StephanieandShaun
Oakdale, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016

We have stayed here many times on our way to and from our winter away. Convenient, clean, comfortable chairs for reading or watching TV, nearby choices of restaurants. Across the street from Walmart. Great value for the money.

Review collected in partnership with Best Western
 Report
Helpful?
Thank LaRee O
About Hotel's Favourite Review
Management response:

Dear Guest, Thanks for your stay at the Best Western Ottawa and for the nice review. We are overwhelmed to see that you liked the stay and also enjoyed the convenient location. It is our privilege to serve esteemed regularclients like you. We look forward to see you again at the earliest. Regards, Hotel Manager.

Durango, Colorado
Reviewed 15 February 2017 via mobile

The hotel looks nice from the outside, but my room was not what I'd expect from a Best Western. The price of the room was average (85) but I expected better accommodations. Parking is nice because you can park outside your room door. The room is older and furniture looks like it was mismatched. The shower has soap, shampoo and...

 Report
Helpful?
Thank Dominic V
Management response:

Dear Guest, Thanks for staying with the Best Western during your recent visit to our area. We appreciate your review and also the observations both pros and cons. We are addressing your observations related to the room features and amenities. You shall definitely find the difference during your next visit. We await your next trip to our area and promise...

Conover, WI, United States
Reviewed 10 February 2017

Excellent hotel with friendly people and a great breakfast. Clean comfortable rooms and they always try to accommodate their guests. Easy to get to from Interstate I35 and always a friendly place. I have stayed here alone and with my husband and always feel welcome.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Cheryl E
Management response:

Dear Guest, Thanks for staying at the Best Western Ottawa. We appreciate your review which will definitely motivate us. Glad to note that you liked the service of our hotel staff. We are continuously improving cleaning and housekeeping, amenities and other related areas. We would love to see you again and assure you a nice experience. Sincerely, Hotel Manager.

Kansas
Reviewed 17 December 2016

We checked in with no issues at all, the clerk was really one of the nicest we've ever dealt with. The room was clean, older design. The bathroom was very small, the door hit the stool, it was so small, but had hot water so it was all good! We slept so-so, bed was okay, not great. What kept us...

 Report
Helpful?
Thank Marla L
Management response:

Dear Esteemed Guest, Greetings from the Best Western Ottawa. Thanks for your stay with us and the review. We are improving the breakfast and also checking the room amenities like heaters. You shall have the finest experience during your next visit. Please do visit us again. Sincerely, Hotel Manager.

Sublette, United States
Reviewed 7 December 2016

Very clean, great service, has been remodeled since we were there last, but the beds are very hard, like sleeping on the floor. Walls are a little thin and the light coming in the window is pretty bright. Price was ok, it was very clean, bathroom is really small. We did check out early, but if you like a hard...

 Report
Helpful?
Thank Christy V
Management response:

Dear Esteemed Guest, Thank you for staying at the Best Western Ottawa during your recent visit to our area. We also appreciate your review and observations. We have investigated the happening and taken the appropriate steps to improve everything which you have mentioned like the hard beds. We have taken all the steps to ensure that our guests get the...

Peoria, Arizona
Reviewed 6 December 2016

Overpriced for value received. New pet fee that was not there last time we stayed. No elevator for second floor. Heater was not working. Refrigerator was not working. Bathroom door would not close. No hot water. Pool and hot tub not in proper working order.

Review collected in partnership with Best Western
 Report
Helpful?
Thank B3580HNfrankm
Management response:

Dear Guest, Thanks for choosing Best Western Ottawa during your recent visit. We have noticed the review and take it quite seriously for improvement. We apologize for your experience howsoever it might have happened. We have engaged a professional team to check all the points mentioned in the review and to ensure the rooms are in the finest condition before...

Mesa, United States
Reviewed 10 November 2016

The staff could not of been nicer from the very late arrival to the complimentary breakfast great! But the property loses the luster when you get in your room If you put pictures of the rooms on the web than use those rooms. Felt a bit like the old bait and switch.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Kevin H
Management response:

DearValued Guest, Thanks for staying with the Best Western Ottawa during your recent visit to our area. We appreciate your review and our apologies for the inconvenience you had howsoever. We are addressing all your observation points and you shall definitely find the difference during your next visit. We await your earliest next trip to our area and promise a...

Howell Michigan
Reviewed 6 November 2016

I stayed at this property for 4 days Oct ,2016. I had great friendly service.clean room and the breakfast was good. I was there in July of 2016 also and experienced the same great service.Housekeeping staff were quick and very efficient.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 358beatricew
Management response:

Dear Valued Guest, Greetings from the Best Western Ottawa. We are glad to know that you liked the location, breakfast and for appreciating them. Nice to note that you liked the hospitality and appreciating the hospitality. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

Blanco TX, United States
Reviewed 27 October 2016

I like Best Western because it is like going to McDonalds, you know what you are going to get. Most all best Westerns are very close to the same. A good value and quite. and close to freeways or down towns.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mark B
Management response:

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments.I’m very Happy that our hotel impressed you in so many ways.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

14 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Hotel & Grounds (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (4)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ottawa
0.1 km away
Comfort Inn Ottawa
Comfort Inn Ottawa
#1 of 6 in Ottawa
86 reviews
0.2 km away
Super 8 Ottawa
Super 8 Ottawa
#3 of 6 in Ottawa
169 reviews
0.3 km away
Days Inn Ottawa
Days Inn Ottawa
#5 of 6 in Ottawa
111 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Econo Lodge
Econo Lodge
#6 of 6 in Ottawa
35 reviews
35.5 km away
Paola Inn and Suites
Paola Inn and Suites
#1 of 1 in Paola
41 reviews
38.2 km away
Holiday Inn Express Lawrence
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Special annual events like the Ol’Marais River Run Antique Car Show have visitors heading to our Ottawa hotel year-round.The Ransom Memorial Hospital is just minutes away, and we’re right next to the interstate for easy traveling throughout the region. The BEST WESTERN brand and reputation is why many guests return to our Ottawa hotel. The down and out rooms make it easy to quickly unpack so that there’s more time for rest and relaxation. Our indoor pool and hot tub is a favorite lounging spot for guests who want to unwind from their travels.Close to the historic downtown area, the National Guard Armory is a favorite local attraction. Ottawa University is a short drive away, so travelers in town to visit the university can quickly take care of business. Our proximity to the Interstate makes getting to meetings or simply sightseeing quick and easy.A few of the regular business travelers who stay at our Ottawa hotel are employees of the Wal-Mart Distribution Center, American Eagle Distribution Center, and Wolf Creek Nuclear Power Plant. Whether you’re in Ottawa for business or pleasure, take advantage of our spacious rooms and full, free breakfast. ... more   less 

Additional Information about BEST WESTERN Ottawa Inn

Address: 212 East 23rd Street, Ottawa, KS 66067
Region: United States > Kansas > Ottawa
Price Range: $136 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Ottawa Inn 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Best Western and Priceline so you can book your BEST WESTERN Ottawa Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ottawa Hotel Ottawa
Ottawa Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from BEST WESTERN Ottawa Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very hard bed, small bathroom”
 of 5 bubbles christyv465, 7 Dec 2016 | Read review
“All rooms were ground level and you can park outside your door”
 of 5 bubbles OkieDokieIII, 25 Jan 2016 | Read review
“We were ground-floor only five rooms from the front desk -nice and quiet.”
 of 5 bubbles 895maryh, 5 Mar 2015 | Read review
“Our room opened directly onto the parking lot so we did hear occasional noise of other guests talking and luggage.”
 of 5 bubbles marnag2014, 11 Oct 2014 | Read review
“Go somewhere else.”
 of 5 bubbles sharona677, 14 Sep 2014 | Read review
5 of 5