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DoubleTree by Hilton Kansas City - Overland Park

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DoubleTree by Hilton Kansas City - Overland Park
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921 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Kansas City - Overland Park
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Showing 914: English reviews
Overland Park, KS, United States
Reviewed 2 August 2016

My stay was wonderful. The staff were kind and efficient. They were very nice and accommodating with any request. They all seemed educated on the hotel's policies. The hotel was clean and updated. The complimentary breakfast was high quality. I would come back in a heartbeat.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theresa M
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We appreciate your feedback and value your business. We also hope you come back and stay with us again in the near future. Sincerely, Victor FOM

Saint Louis, Missouri
Reviewed 2 August 2016

Upon entering the room, no towels, no bedding for the sleeper sofa, soda syrup stains on the refrigerator, I had to soak the bottom of the refrigerator in hot water to clean the stains. The curtains and chair were extremely stained. I was given a free night stay (stayed for 4 nights). The Bar staff was awesome! Breakfast ok, could...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank B2787OEdavids
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. I am very sorry we failed to meet your expectations. I hope these issues were addressed during your stay and also before you left. We appreciate your feedback and value your business. We also hope you come back and stay with...

Lincoln, United States
Reviewed 28 July 2016

Nice amenities. Good view from the suite floors. Beds comfortable. Classy lobby and bar. Our experience here was mixed. We had a delay of more than an hour at check in despite being told it'd be 20-30 minutes. Mind you, this is us arriving at 3:15 p.m., after the stated check-in time. They took our money right away, though. Just...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leif N
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We appreciate your feedback and value your business. We also hope you come back and stay with us again in the near future. Sincerely, Victor FOM

Wichita, Kansas
Reviewed 28 July 2016

I really enjoyed my stay at the Double Tree in Overland Park. The best staff and rooms compared to other hotels I've been in, they are the best! If you are in the city and need a great nights rest and wonderful service, choose Double Tree by Hilton!

Review collected in partnership with DoubleTree by Hilton
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1Thank 482tawanab
United States
Reviewed 27 July 2016

Low quality Double Tree. Time for an overhaul to this location. Not treated with level that I would expect from Hilton. Felt like they we were one in a large group in the hotel and not like our individual experience mattered. This happened at the front desk and in the restaurant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Molly R
Miri L, on behalf of the staff at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Dear Molly R Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

New York, United States
Reviewed 26 July 2016

This hotel is scheduled for long overdue room and common area upgrades. Unsure what ownership has been waiting for to make these upgrades but once complete by spring 2017 this hotel's condition will hopefully match the location. Hotel staff was accommodating and professional.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gregory R R
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. I am sorry we failed to meet your expectations. We appreciate your feedback and value your business. We also hope you come back and stay with us again in the near future. Sincerely, Victor FOM

Springfield, United States
Reviewed 25 July 2016

The hotel was very clean, wonderful amenities and the staff were all very pleasant to deal with. The location was great, close to business locations and lots of shopping close by. The cookie was pretty awesome also.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paula T
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We appreciate your feedback and value your business. We also hope you come back and stay with us again in the near future. Sincerely, Victor FOM

Wilmington, Delaware
Reviewed 24 July 2016

Stayed two nights. No maid service. Sink faucet handle fell off. Closet doors off and could not be moved. Wallpaper pealing off. When told staff they said the place was going to be gutted anyway. Other guests had some of the same issues.

Review collected in partnership with DoubleTree by Hilton
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Thank nucbiz
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. I am very sorry we failed to meet your expectations and I am very sorry the staff just blew it off. We will use this as a training tool and hopefully we can better handle situations like this. We appreciate your...

Perrysburg, Ohio
Reviewed 24 July 2016

Wonderful location for Woodlands Bus Park. Nice food options near by to conduct evening business dinners. Very nice & helpful staff. Hotel is getting a tad dated. HVAC was working but I had problems getting the temp set correctly. Plus the humidity was excessive. However, I must admit, it was all most a record, 100 degrees, while I was staying...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gary S
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We appreciate your feedback and value your business. We also hope you come back and stay with us again in the near future. Sincerely, Victor FOM

Reviewed 22 July 2016 via mobile

My room was dated and dirty. All of the speed dial buttons for hotel services were missing from my phone so I had to call the front desk from my cell to get them to clean upon arrival. There was a long, black hair in my tub and soap residuals on the soap holder. There was also a brown smudge...

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Helpful?
1Thank Mark F
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. I am very sorry you had a horrible experience. Our goal is to ensure every guest has an exceptional experience. I also hope we made it right for you. We appreciate your feedback and value your business. We also hope you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At the DoubleTree by Hilton Kansas City - Overland Park, you're close to shopping, dining and entertainment, championship golf courses, family favorites like the Country Club Plaza, Kansas City Zoo, Kansas Speedway, Union Station, Crown Center, Harry S. Truman Sports Center, home of the Chiefs and the Royals, Starlight Theater and the Power & Light District. ... more   less 

Additional Information about DoubleTree by Hilton Kansas City - Overland Park

Address: 10100 College Blvd, Overland Park, KS 66210
Region: United States > Kansas > Overland Park
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Kansas City - Overland Park 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Doubletree By Hilton Kansas City - Overland Park Hotel Overland Park
Doubletree Overland Park
Overland Park Doubletree
Hotel Style:
#15 Business Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kansas City - Overland Park staff and other travellers.
2 questions
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St. Charles, Missouri, United States
over a year ago

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Questions? Get answers from DoubleTree by Hilton Kansas City - Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay else where....”
 of 5 bubbles Texan127, 28 Feb 2017 | Read review
“Let them know if you want the hot afternoon sun on the western facing rooms or a room on the cooler eastern side.”
 of 5 bubbles kennstransky, 15 Feb 2017 | Read review
“Do not stay here.”
 of 5 bubbles dianep312, 10 Dec 2016 | Read review
“Mid floor facing Corporate Woods or College Blvd would be the quietest room.”
 of 5 bubbles reney313, 31 Oct 2016 | Read review
“Corner Room on 9th floor was very roomy.”
 of 5 bubbles OkieTraveler405, 5 Oct 2016 | Read review
5 of 5