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Extended Stay America - Kansas City - Overland Park - Nall Ave

119 reviews
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Traveller (31)
Room & Suite (26)
Dining (1)
Overview
  • Excellent17%
  • Very good32%
  • Average21%
  • Poor14%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)Write a Review
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1 - 5 of 119 reviews
Reviewed 3 days ago

It was all right for the price. Fairly clean but did see a cap on the floor in the bathroom so sweeping the floors could have been more through. Beds were hard and I would bring your own pillows but I normally do that anywhere...More

Review collected in partnership with Extended Stay
Thank d00nas
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - Nall AveResponded 2 days ago

Thank you for sharing your review. We're happy that you found us to be a great value, but we are sorry we missed meeting some of your expectations with our cleanliness levels. We have shared your feedback with our housekeeping staff to avoid such issues...More

Reviewed 2 January 2018

Did not stay after 1: being placed in a room that had all the lights and tv on plus someone’s bag. 2: Next room was not “cleaned” as told by the front desk. Smelled like chicken when first walked in. Pubic hair in bed, floor...More

Thank J23R
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - Nall AveResponded 3 January 2018

Thank you for evaluating your stay. We apologize for the cleanliness issue you experienced and regret the inconvenience caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your comment has been...More

Reviewed 17 December 2017

I simply was inbetween the sale of my home and next residence. Some grades may reflect the fact that it has been an adjustment moving from a 20 yr residence to nothing. For what it is seems to be satisfactory.

Review collected in partnership with Extended Stay
Thank amykP2773UD
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - Nall AveResponded 9 January 2018

Thank you for being our guest at Extended Stay America. Making sure that every guest has a comfortable experience is our top priority, and everyone on the team appreciates hearing these compliments. Thanks again for your feedback. Sincerely, Hotel Management

Reviewed 28 November 2017

If you're looking for a cheap hotel, this is definetly a good pick. However, if you value cleanliness and good service, this is not the hotel for you. First, their idea of "breakfast" includes granola bars, oatmeal in a package, and hot coffee. Second, the...More

Review collected in partnership with Extended Stay
Thank 418deborahj
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - Nall AveResponded 29 November 2017

Deborah, thanks for being a guest at our hotel. Please accept our sincere apologies for the inconvenience you encountered in your room and are sorry as our breakfast offerings weren’t to your liking. Your feedback is immediately discussed with our housekeeping team, and we are...More

Reviewed 10 November 2017 via mobile

The rooms are just average even though I was told it was newly remodeled. The roo. Included a fridge and 2 burners on the counter top. The bed was a queen, I would have preferred a king. Sheets had black permanent marker markings on them.More

Thank sekeyla77
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - Nall AveResponded 11 November 2017

Thank you for taking the time to share your feedback. We are pleased to know you were overall happy with your visit, but we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Hot Tub
Tennis Court
Details
Price range
US$67 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$67 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (31)
Room & Suite (26)
Dining (1)
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Room Tips
"No good room tip to help with since it was the worse hotel experience ever had"
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"read all the fine print"
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"Just Don't"
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"our room was on the busy street and still quiet!!"
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