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Chase Suite Hotel Overland Park

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Chase Suite Hotel Overland Park
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271 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Wichita, Kansas, United States
Reviewed 2 days ago NEWvia mobile

This was a reservation for a company. The room was straight out of the 80s. When the door was shut 3 feet of light showed through. The shower bar was barely hanging on the wall. The toiletries were missing. It looks they are doing work on it but it needs a lot of help. The highway noise on the north...

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Helpful?
Thank Steven M
Kansas City, Missouri
Reviewed 2 weeks ago via mobile

We stayed 3 days here and was kicked out in the middle of the night in the snow. Day 1 we talked to loud. Day 2 we had to many people coming in and out. ( There was 4 of us staying in a 2 bedroom loft) and we where in and out making copies and such for the tattoo...

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Thank Brandy M
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

We take noise complaints very seriously. If guest complain about noise we investigate and take appropriate action.

Reviewed 2 weeks ago

We recently stayed at Chase Suite Hotel in Overland Park. It was a very nice and plenty of space. My only complaint which is kind of a gross one, is we found 5 cockroaches. As soon as we did we called the office, and they switched us into a different room quickly and without hesitation.

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Thank Taylor T
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

We take these issues very seriously and immediately called our pest control company. They investigated and found that there were no pests in the suite. We sprayed anyway and actually inspected all the suites in that building and the results were negative for pests. We are certainly glad the incident was isolated and cleared up right away. We are very...

Reviewed 2 weeks ago via mobile

My husband and I were greeted warmly by John and given one of the newly updated suites. It was beautiful and quite comfortable. The kitchenette was stocked with basic, essential utensils. The queen bed was comfy and clean. We loved the tile shower with glass door versus the typical tub and curtain. The sleeper sofa was enjoyable as we watched...

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Helpful?
Thank Margo L
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

I will pass your comments onto John and the rest of our staff. We are working on our lighting and hope to have the project completed very soon. Thank you for your recommendation, we appreciate the kind words.

Kansas City, Missouri
Reviewed 3 weeks ago

This property is a converted older "Courtyard" type property. The units show appreciable age, worn from the years and travelers but still kept in fairly good operating condition. Foremost, the units are CLEAN and staff seem to be very caring. They sincerely want their guests to be comfortable, and it shows. Full kitchens in each room lack basic utensils any...

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Helpful?
Thank astanley2252
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

Thank you for your review. I am so sorry you didn't like our chicken nuggets! This is one of our most popular items. This winter, back by popular demand is Taco Tuesday, Chili on Wednesdays and bake potato bar on Thursdays. Thanks again for your comments we hope we have you back.

Reviewed 29 November 2016 via mobile

Our stay at Chase Suite was wonderful. I am not sure of all the employee's name; but every last one of them were great, polite, helpful and inviting. We stayed from Wednesday, November 23rd to check on Saturday, November 26th. Thank you all for everything.

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Thank Erika D
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

THANK YOU! We take a lot of pride in treating our guests right while they are with us. We appreciate your comments and I will pass them along to all our team in our next stand up meeting. Thank you again and we hope to see you back in the near future.

Olney, Maryland
Reviewed 21 November 2016 via mobile

Good rate for a full suite, great location and exceptionally friendly staff compensate for rooms and property that has various small items in disrepair. I would still recommend as you get a fully appointed suite for a reasonable rate, but with qualifications. Your call!

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Thank Andrew G
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

Thank you for your comments. We are working hard to get projects completed. We have now replaced every outside deck. We have several projects planned for the suites inside this winter. Thank you again for your comments.

Lewisville, Texas
Reviewed 25 October 2016

The best parts about this hotel are that it is less than a block from the converntion center and the suites have full kitchens. Internet servie is free. The suite I was in consisted of one room that served as both bedroom and living room with one TV for both. The kitchen was off the living room area and bathroom...

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Thank Jim1133
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

I am glad you mentioned painting. We are painting all the buildings, in fact three are now completed. We may run into an issue with weather so the plan is to pick up the painting in the spring. We have just about completed three major projects and have three more in the planning stages. Thank you for your review and...

Anonymous
Reviewed 25 October 2016 via mobile

My son and I came to the area for a Chiefs game. I reserved a room here due to the location and price. The suite was clean but it does need some attention to repairs and/or updates. The bathroom walls need redone and repainted. The flooring throughout the unit seemed like it had holes or weak spots under the carpet....

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Helpful?
Thank Jennifer A
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

Thank you for your review. We pride ourselves on our friendly staff and our clean hotel. As many people have commented we are in the middle of our renovations and many of the points you made will be addressed. Plans are now in the works and I hope we begin these major projects very soon. Thank you again for your...

Broughty Ferry
Reviewed 7 October 2016 via mobile

Very friendly staff, housekeeping excellent, nice breakfast buffet and perfect location for highway access located near the 435 recommended for business or vacationers. Kichen facilities very handy an enjoyable stay

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Thank Stephen T
General-Manager-921, General Manager at Chase Suite Hotel Overland Park, responded to this review

Thank you for your review! I will pass on your comments about our friendly staff to our associates, they will appreciate the recognition! I hope when your travels bring you back to the Kansas City area, you choose to stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Chase Suite Hotel Overland Park

Address: 6300 West 110th Street, Overland Park, KS 66211
Region: United States > Kansas > Overland Park
Price Range: $138 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Overland Park 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Chase Hotel Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Overland Park staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side rooms butt up to the interstate.”
 of 5 bubbles astanley2252, 1 Jan 2017 | Read review
“Ask for ground floor if you don't want to climb stairs.”
 of 5 bubbles Jim1133, 25 Oct 2016 | Read review
“One side faces the highway and is quite loud with noise from the vehicles.”
 of 5 bubbles ywamer_10, 13 Sep 2016 | Read review
“Run-down facilities inside and out. Great location, friendly staff, clean rooms.”
 of 5 bubbles childrend, 7 Aug 2016 | Read review
“Avoid rooms along the freeway”
 of 5 bubbles ljdinges, 7 Aug 2016 | Read review
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