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I usually don't leave bad reviews on Trip Advisor. I figure if the place is bad it will become apparent without my help. In this case I wanted to caution others about this property. I was able to book this for a substantially lower price...More
Thank Andy S
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 15 June 2017
Andy, thank you for being our guest. Although we are pleased you liked our affordable rates, we are sorry for not living up to your expectations and regret the inconvenience caused. Your feedback is of utmost value to us and will use it as a...More
My boyfriend and I were beyond disappointed with our stay here. The room was so small you couldn't even put your suitcases anywhere, there were no kitchen utensils as advertised, and the "complementary" breakfast was a muffin and granola bar. It was false advertising and...More
Thank Katelyn G
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 8 June 2017
Katelyn, please accept our apologies for your disappointing experience with us. As an extended stay hotel, we have refrigerators in all our rooms, so we don't have an ice machine on our property. Our housekeeping is done on a weekly basis to respect the privacy...More
I had never stayed in this hotel type before and didn't know I had to request all kitchen supplies. There was nothing and we got in late. Wish I would have been asked at check in or on the phone when I made the reservation...More
Thank Krystal L
Response from 00esa, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 2 May 2017
Krystal, it was a pleasure to have you as our guest at Extended Stay America - Kansas City - Overland Park – Metcalf. We are glad you had a comfortable visit and enjoyed some aspects of our hotel. That being said, we are sorry our...More
This is a basic extended stay hotel. You won't get daily maid service. But you also won't get bothered. Early check in was offered. Room was functional with full size fridge & stovetop. Can ask at the desk for clean towels or cooking items. Bed...More
Claims it has been updated. Paint and new linens aren't updated. Mix match of lamps. Old furniture. Faucet in bathroom did not work. When you tried to turn it on it unscrewed. Shower faucet did not work you got either hot or cold. Was reported...More
US$83 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Kansas City / Overland Park / Metcalf Hotel Overland Park ,