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Hilton Garden Inn Overland Park

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Hilton Garden Inn Overland Park
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508 Reviews from our TripAdvisor Community

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Showing 507: English reviews
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Houston
Reviewed 2 days ago NEW

I traveled with 3 friends to attend an event at the convention center. Our room was on the fourth floor and I got a picture of the Convention center out the window. The room was very clean and well laid out for more than one person. We were only there one night and we used both the fold out couch...

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Helpful?
Thank Susan S
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you very much for the kind review. We work very hard to provide the best experience possible for our guests. Hope to see you again in the future!

Wichita, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel was just awesome. It is clean, bright, & friendly/happy people work there. (Well, except the guy at breakfast taking your omlett order - he definitely needs something to smile about, apparently!) But everyone else was super nice and helpful. We went to KC for the New Theatre dinner & play. What a wonderful place that was too. Fun...

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Helpful?
Thank Bobbie010
About Hotel's Favourite Review
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you so much for the kind comments! We are so happy you enjoyed your stay! (and we will work on the breakfast server !) Hope to see you again!

Raleigh
Reviewed 5 days ago NEW

I am a Hilton Diamond member and really like HGI properties. This hotel is a good place to stay, convenient to the convention center (Overland Park) and not far to a lot of restaurants and shopping. It's starting to feel a little worn - hallway carpet, room carpet - but otherwise, is a nice hotel. Bed very comfortable, internet worked...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank DRSJW7
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

DRSJW7, Thank you for your comments. We do work very hard to maintain and present our hotel and services well. And we are proud of our hotel. We will make certain in the future that the cookies are up to standard. We understand how important the small things can be when guests are arriving!!

Bella Vista, United States
Reviewed 6 days ago NEW

I'm a diamond member and primarily stay at Hilton Gardens Hotels. This was my first stay at this particular Hilton Gardens, but received the level of accommodations that I expect. Nicest hotel for the price point.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David L
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you so much for the kind words. We do work hard to provide the best experience possible for our guests. Hope to see you again soon!

Colorado Springs
Reviewed 2 weeks ago via mobile

Outdated room decor and furniture, tired looking facility, black and white printer copies for restaurant menus...Hilton, please be more selective with the buildings you'll allow to math put your brand! One good thing about this hotel was the overall location: short walk to Overland Park convention center and Indian Creek greenway is nearby for walking and jogging. This hotel is...

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Helpful?
Thank COLadyRoadWarrior
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you for your comments. I am very sorry you did not feel we were up to the Hilton Brand. Our hotel was renovated 2 years ago with new furniture and carpet throughout the hotel, along with updating to the new Hilton standards throughout. We are adding new 55" Televisions win the next 60 days (replacing the 30" TV's currently...

Omaha, Nebraska
Reviewed 2 weeks ago

I was very happy with our short stay at the Hilton Garden Inn. The room was clean and the employees with efficient and friendly. The hotel is a short walk to the Overland Park Convention Center. Our experience was very positive!

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Helpful?
Thank max_webster
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you so much for the comments on our hotel and staff!

Hays
Reviewed 3 weeks ago via mobile

We were Overland Park for a medical appt. Our room on the 4th floor was clean and quiet. The room darkening shades are nice and so were the pillows. We liked the Neutrogena soap and shampoo. After a long drive we enjoyed sitting in the hot tub. I wish the desk clerk would have told us that breakfast is NOT...

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Helpful?
Thank SanDan B
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you so much for the kind words and we are thrilled you enjoyed your stay. I apologize that it was not made clear that breakfast is typically not included at the Hilton Garden Inn brand. We will make strides to impress that upon check-ins in the future. We do hope you join us again!

Tel Aviv, Israel
Reviewed 3 weeks ago via mobile

The hotel is under new ownership and management and yet they have been able to maintain their hi customer service standards. For sure it is because as well that Shawn has stayed on in management and provides a very warm feeling for all guests that stay in the hotel. Thanks for making the hotel feel like my second home.

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Helpful?
Thank Stuart S
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you so much for your kind comments. Shawn is truly an asset for our hotel and has been a reason for our success!

Columbia, United States
Reviewed 4 weeks ago

Very courteous staff and nice place to stay. I didn't rate the sleep quality very well but it wasn't the hotel's fault. There were several kids running up and down the halls and the bed was a little too stiff for my liking. We were here for a soccer tournament so the noise is somewhat expected.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank April C
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you for your kind comments. We will work harder in the future to manage the noise issues you have mentioned and we do take comments as such very seriously. Glad you enjoyed your stay!

Arkansas
Reviewed 4 weeks ago

where to start.....the staff was VERY nice. The sheets were clean. Take your own bathroom tissue...ahem, theirs is worse than paper towels in a truck stop. beds were very hard elevators S L O W internet wasn't working and the wine never got refilled for "happy hour" so, if you weren't one of the first 5 there....you get no wine....

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Helpful?
Thank jenjenbobdog
HGIOPGenMgr, General Manager at Hilton Garden Inn Overland Park, responded to this review

Thank you for the kind comments on the staff. I apologize for the quality of the bath tissue. This was an out of stock temporary replacement that has since been removed as an option at this hotel. My sincere apologies on this matter. We are investigating what the issue may have been with our internet service during your stay as...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Overland Park

Address: 5800 College Blvd, Overland Park, KS 66211-1660
Region: United States > Kansas > Overland Park
Price Range: $164 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Overland Park 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Overland Park Hotel Overland Park
Hilton Overland Park
Overland Park Hilton
Hotel Style:
#3 Romantic Hotel in Overland Park
#5 Business Hotel in Overland Park
#7 Family Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Overland Park staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Overland Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is always the best~”
Bobbie010, 16 Apr 2017 | Read review
“Loud in meeting rooms, Low floor best,due,to,evelators,and height”
collegerep, 15 Feb 2017 | Read review
“We asked for a double Bed and we were very comfortable”
P8234KVmichaell, 13 Feb 2017 | Read review
“Early online check in and room selection for Hilton Honors members. Do it.”
428randyg, 28 Dec 2016 | Read review
“If you arrive late - eat out!”
chrisrG7723OS, 8 Sep 2016 | Read review
5 of 5