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Holiday Inn Hotel & Suites Overland Park West

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Traveller (12)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (499)
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498 results
Traveller rating
247
147
56
28
20
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LanguageEnglish
247
147
56
28
20
Show reviews that mention
All reviewsfront deskattached restauranton site restaurantroom was cleanthe entire staffhousekeeping staffsoccer tournamentbusiness travelwould highly recommend this hotelvery nice hotelan older hoteloff the highwaya great stayenjoyed my staykc areacoffee makereasy access
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1 - 5 of 498 reviews
Reviewed 1 week ago

Four of us c checked in with two rooms on a weekend. The front desk staff was very nice and check-in went easy. The rooms are standard. The furniture is dated and basically old although the room appeared to be clean. The hide-away bed did...More

Thank Ron B
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 1 week ago

Ron B, Thank you for the feedback, however I think you may have responded to the wrong Holiday Inn in Overland Park. We are the Holiday Inn & Suites off Reeder Road, if this is correct then I am sincerely sorry about the hide-away bed...More

Hotel's Favourite
Reviewed 31 March 2018

I was here for two days 3-26/ 3-3-27 What makes this older redone Holiday so great is it's employees!! From Rosanne on the check in that made my check in quick and friendly !!!! Also to the ladies working the front desk on Tuesday night...More

Thank Garth D
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 2 April 2018

Garth D, Thank you for the kind rating and review. I am glad to hear that Rosanne and Anthony were great ambassadors of service for our Hotel and Restaurant. We look forward to serving you again. Best Regards, David Brown - General Manager

Reviewed 2 weeks ago

I had business in Shawnee early the next morning and decided to stay here. The morning I left I had a cancellation in the afternoon. I called the hotel to see if I could get an early check in. I spoke with Rosanne or Rosanna....More

Thank Cy2015
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 1 week ago

Cy2015, Thank you for the kind rating and review. I am glad to hear that Rosanne and the entire staff were great Ambassadors of service. We appreciate your patronage and we look forward to serving you again. Best Regards, David Brown - General Manager

Reviewed 5 weeks ago via mobile

When our room wasn’t right at check-in, Brian did a great job getting us an upgraded room! Amazing customer service! The kids love the indoor/outdoor pool and it wasn’t overly chlorinated. We will definitely be back!

Thank ottotoot77
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 3 weeks ago

ottotoot77, Thank you for the kind rating and review. I am glad to hear that Brian was a great Ambassador for our Hotel. We look forward to serving you again. Best Regards, David Brown - General Manager

Reviewed 10 April 2018

Arrived about 2:00 on a Saturday afternoon knowing we were early but thought we would check and see if there was a room ready. There wasn't and the associate said it would be about 45 minutes. She was very nice, outgoing and helpful. We drove...More

Thank cancuncrazyI
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 4 weeks ago

Dear cancuncrazyI, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am pleased you liked the service you received from our staff. On the other hand, I am sorry for the inconvenience you had with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$129 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Overland Park
#11 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Overland Park
#11 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (25)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Team_Clark2014
11 July 2017|
AnswerShow all 2 answers
Response from Dana H | Reviewed this property |
Not sure, I was there in April and not sure if the pool was open at that time.
1
Vote
iambuffyb
21 March 2017|
AnswerShow all 4 answers
Response from checks01 | Reviewed this property |
You can get a joining rooms. But I don't work there so I can't give any details on the bed option for those rooms. Mine had two queen beds. O
1
Vote
Room Tips
"Nothing at the back end!!"
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"Higher floors offer less highway noise !!"
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"Stay away from elevators, stairs and street side of hotel. Depending on the room you could have noise from..."
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"Pick a room away from the roadways. Non-adjoining types if available."
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