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Embassy Suites by Hilton Kansas City-Overland Park

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Embassy Suites by Hilton Kansas City-Overland Park
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769 Reviews from our TripAdvisor Community

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Showing 769: English reviews
Start your review of Embassy Suites by Hilton Kansas City-Overland Park
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Fort Riley, Kansas
Reviewed 2 days ago NEW

Great Services! Excelent location and really good staff. Love the room really clean. We really enjoy our stay here. Our kids enjoy the indoor pool. The best part is the location really near to the place we was visiting.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Vanessa M
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017 via mobile

We came for the weekend to visit our son, and experienced a little retreat while doing so. The service staff was very helpful and friendly. As always, Embassy Suites excels! The Manager's Reception was exceptional. The drinks are poured generously and with a smile. I found the bar staff to be happy to serve. The same was true at the...

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Helpful?
Thank Bob Y
About Hotel's Favourite Review
Christian A, Front Office Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Dear Bob Y, Your words of encouragement are too kind! Everything you mentioned is what we at Embassy Suites pride ourselves on; exceptional friendly service to go along with a clean and comfortable stay. To be able to hit the mark on all those fronts with you, truly makes our job a rewarding experience. Thank you for you patronage!

Minneola, Kansas
Reviewed 4 days ago NEW

Excellent breakfast, happy hour, accommodations, and beautiful lobby. Sucks when you can get better internet from Motel 6 without even paying extra for it, though. I've had dial-up speeds faster than the so-called "high-speed" internet they charge about $7/day for. Put a real damper on the rest of the stay, as I had intended to get some work done that...

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Helpful?
Thank 827isaiahb
Management response:

I would first like to thank you for taking the time to complete our TripAdvisor survey. We value all feedback we receive, and work hard to exceed your expectations. Second, I want to apologize for internet speed and the noise of our evening reception. We are currently in the process of improving our internet infrastructure so in the future this...

Houston, Texas
Reviewed 1 week ago

Embassy Suites is a great Hilton property. Love the full service breakfast and the evening happy hour is nice when you are able to take advantage of it. This location was very well maintained and service met our expectations from beginning to the end.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MZF131422
St Louis, United States
Reviewed 1 week ago

We've stayed in Embassy Suites in the past and had great experience with the hotel. This location was not run the same way. Hotel lobby, bar and common areas were dirty. Trash in common areas was not picked up overnight. Bar tables were still littered with dirty dishes and hadn't been cleaned the next morning. Hotel staff were not made...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y5702ZJjenniferr
Tulsa, Oklahoma
Reviewed 1 week ago

We stayed for a weekend and I left something in the room. I called the following day and left a message with the head of housekeeping.  Didn't get a call back and called again, got a call back from a manager who said he was going to look into it with housekeeping.  Again did not get a call back. Called...

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Helpful?
Thank AmyBel3
Reviewed 1 week ago

Packed with noisy,unruly parents and kids. This is a recurring situation especially on weekends and one would be well advised to inquire about team and sports group bookings before you go. I have always liked Embassy Suites and this hotel has been great in the past.

Review collected in partnership with Embassy Suites Hotels
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Thank V3647OYdennisb
Fort Riley, Kansas
Reviewed 2 weeks ago

Room was run down and dirty. In the hallway to the rooms were pules of dirty linen and dirty food trays. Pieces of food in the elevator. Pool was tiny and dirty. It had dead bugs floating in it. The jacuzzi was also dirty and had so many kids in it that the adults couldn't use it. Internet was not...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robin S
Quincy, Illinois
Reviewed 2 weeks ago

Paid well more than it was worth, just because we were a team. Rooms needed cleaned and most furniture was town or ripped. One room had ant problem that required new room in middle of night. Probably won't stay there next year.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank feltzy3
Chesapeake, Virginia
Reviewed 2 weeks ago

Absolutely great. All staff, from front desk to bartender, room service, etc. was wonderful, friendly and professional. Room was large, up to date and quite, even with a lot of kids staying in the hotel over the weekend.

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Helpful?
Thank dianewY8755WD

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Use the free hotel shuttle service within a 5-mile area for your convenience for business, exploring local attractions or great shopping nearby.Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 

Additional Information about Embassy Suites by Hilton Kansas City-Overland Park

Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Region: United States > Kansas > Overland Park
Price Range: $185 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Kansas City-Overland Park 3*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, Priceline, Expedia, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Kansas City-Overland Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites
Hotel Style:
#9 Business Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Kansas City-Overland Park staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites by Hilton Kansas City-Overland Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck.”
827isaiahb, 21 Apr 2017 | Read review
“All was wonderful”
dianewY8755WD, 10 Apr 2017 | Read review
“Make sure there isn't a tournament in the area! Also ask for a room not by the elevator or ice machine!”
mnmford, 9 Apr 2017 | Read review
“Pick the inexpenisive room upgrade option that is offered after you make your reservation!”
twoboys4me, 9 Apr 2017 | Read review
“Go above where the teams are on.”
DeltaShuttle192, 15 Mar 2017 | Read review
5 of 5