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Hyatt Place Kansas City/Overland Park/Metcalf

Traveller (71)
Room & Suite (56)
Dining (17)

About

Location
Cleanliness
Service
Value
Our wonderful renovation crew has finished our 6th floor guest rooms! We are now beginning to sell these rooms and are excited to receive feedback from our guests! Our 5th floor is expected to be finished soon and 4th floor is currently in progress. We are still selling rooms on 1st, 2nd, and 3rd floors until it is their time to be renovated. We would like to thank all of our guests for being patient and understanding with us and our renovation crew while we are undergoing these great changes. Believe us, the wait will be worth it!
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
23Restaurantswithin 1 km
6Attractionswithin 1 km
497Reviews
136Photos
6Q+A
28Room tips
Traveller rating
  • 194
  • 132
  • 86
  • 55
  • 30
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I last stayed at this property in February of 2015 and returned here recently in early February of 2019 for another one night staycation. This time around, it was better than expected. The new decor throughout the hotel and in the rooms was a great improvement over the former
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Response from Rachelli1, Sales Coordinator at Hyatt Place Kansas City/Overland Park/Metcalf
Responded 3 days ago
Hello! Thank you so much for taking the time out to tell us about your stay! I'm so glad that you had an enjoyable staycation with us this last week and that the new room features from the renovation were a vast improvement from your previous stay. I will be sure to pass on your kinds words to our staff as well! I hope we will have another opportunity to serve you again in the near future! Thank you!
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I was here for business, and the personnel make sure we were well taken care of. Also the place was clean, and the rooms had wonderful sitting area, desk, and the bed was just right. I don't write reviews often, but this one was worth writing about.
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Review collected in partnership with Hyatt Hotels
Response from Rachelli1, Sales Coordinator at Hyatt Place Kansas City/Overland Park/Metcalf
Responded 1 week ago
Hello! Thank you so much for staying with us at the hotel.I am so glad that your enjoyed your stay and that our staff made sure to make your stay memorable an enjoyable. Thank you so much for taking the time out to share with us your thoughts! We hope we will have another opportunity to serve you the next time you are in the KC area!
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Rude staff, accessable room not acceptable, bed uncomfortable, breakfast cold & price outrageous! The staff unprofessional, rooms a disappointment, breakfast could gag a magot. It was my first stay at Hyatt Place & my last!
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Review collected in partnership with Hyatt Hotels
Response from Rachelli1, Sales Coordinator at Hyatt Place Kansas City/Overland Park/Metcalf
Responded 1 week ago
Hello, I would like offer you my sincerest apologies that your recent stay with us was less then exceptional. We at the Hyatt Place strive for excellent service and comfortable rooms so our guests could feel like this is a place away from home. We will take your feedback and use it to continue to strive for that excellence. I hope you will give us another opportunity to serve you in the future when you are in the KC area.
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Shower/ bath was broken and took a very long time to drain the water. The closet sliding door/ mirror was missing. Also found what looked to be candy on the floor next to the beds. Heater/ AC was extremely loud and had a rattling sound like it was broken.
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Review collected in partnership with Hyatt Hotels
Response from Rachelli1, Sales Coordinator at Hyatt Place Kansas City/Overland Park/Metcalf
Responded 2 weeks ago
Hello, I want to offer my sincerest apologies that your last stay with us was anything less then exceptional. I will pass on the room issues to our maintenance and housekeeping staff. We want our guests to feel comfortable and at home when they stay with us. I hope you give us another opportunity the serve you the next time you are in the KC area. Thank you for you review
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Friendly staff make you feel welcome during your travels. Super convenient breakfast options and overall room layout is very nice. It is nice to feel like you are welcomed to the property when you are there. A lovely place with great staff.
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Review collected in partnership with Hyatt Hotels
Response from Rachelli1, Sales Coordinator at Hyatt Place Kansas City/Overland Park/Metcalf
Responded 2 weeks ago
Hello, I'm so glad that you enjoyed your stay with us and would consider us a home away from home! I will pass on your kind words to our staff as well to let them know how much you appreciate their service. We hope we will get to see you again the next time you stop by to visit the Overland Park area!
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
King size bed
Photo provided by managementHyatt Place Kansas City/Overland Park/Metcalf
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12345612
Union Station is 17.8 miles away. 21 minute drive
0 votes
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No but don’t do laundry on this vacation. Enjoy life a little.
0 votes
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Hi Saltlick92225, We do have a fridge in all our rooms. You can request for a microwave to be placed in your room.
1 vote
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Is there on site laundry?
Hi Kimberly, We do have on site laundry facilities. However, our hotel is currently under renovations and the laundry facility is not available until Mid-February, 2017. If you have any further questions, please don't hesitate to contact the hotel directly.
1 vote
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12
"Ask if a room has had a recent renovation."
"Unless you need a room for disability purposes, I wouldn't chose one as they are impractical for those who do not need this type of room."
"Our room was on the 3rd floor facing the front. The hotel is off of busy Metcalf, so there was no noise issue."
"We had a 2nd floor room. No distractions."
"Quite rooms, huge, comfortable rooms, great free breakfast."
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123456
PRICE RANGE
US$102 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place kansas city/overland park/metcalf hotel overland parkoverland park hyatthyatt overland park
LOCATION
United StatesKansasOverland Park
NUMBER OF ROOMS
124
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