I last stayed at this property in February of 2015 and returned here recently in early February of 2019 for another one night staycation. This time around, it was better than expected. The new decor throughout the hotel and in the rooms was a great improvement over the former…
I was here for business, and the personnel make sure we were well taken care of. Also the place was clean, and the rooms had wonderful sitting area, desk, and the bed was just right. I don't write reviews often, but this one was worth writing about.
Rude staff, accessable room not acceptable, bed uncomfortable, breakfast cold & price outrageous! The staff unprofessional, rooms a disappointment, breakfast could gag a magot. It was my first stay at Hyatt Place & my last!
Shower/ bath was broken and took a very long time to drain the water. The closet sliding door/ mirror was missing. Also found what looked to be candy on the floor next to the beds. Heater/ AC was extremely loud and had a rattling sound like it was broken.
Friendly staff make you feel welcome during your travels. Super convenient breakfast options and overall room layout is very nice. It is nice to feel like you are welcomed to the property when you are there. A lovely place with great staff.
"Ask if a room has had a recent renovation."
"Unless you need a room for disability purposes, I wouldn't chose one as they are impractical for those who do not need this type of room."
"Our room was on the 3rd floor facing the front. The hotel is off of busy Metcalf, so there was no noise issue."
"We had a 2nd floor room. No distractions."
"Quite rooms, huge, comfortable rooms, great free breakfast."