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Hyatt Place Kansas City/Overland Park/Metcalf

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Hyatt Place Kansas City\/Overland Park\/Metcalf
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307 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Kansas City/Overland Park/Metcalf
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Showing 306: English reviews
San Diego, California
Reviewed 25 November 2016

Starting with the staff, top shelf. These guys gave us 5-star treatment. Very friendly & quick to make your stay enjoyable. The service makes up for the full renovation this location is going thru. We had a small house keeping problem, & management over compensated us for it ( nice right ). They’re good these guys you will like them...

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Helpful?
Thank wbrown1434
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear wbrown1434, On behalf of Hyatt Place Overland Park, I want to sincerely thank you for being a guest at our hotel. We are extremely pleased to know that you have enjoyed your stay with us and our services are consistently up to your standards. We hope to see you soon, especially after our renovations so that you can enjoy...

Naples, FL
Reviewed 24 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Traveler9136101
Joplin, Missouri
Reviewed 15 November 2016

Arrived checked in and had a quiet peaceful evening. Great service great hotel, and great stay! We accidently left some cloths, went back the next morning, they had it all waiting for us. We left peice of my wife's jewelry that held detrimental value to her, but every thing was there a waiting for us. Over all, a great place.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Greg D
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Greg D, On behalf of Hyatt Place Overland Park, I want to sincerely thank you for being a guest at our hotel. We are extremely pleased to know that you have enjoyed your stay with us and our services have met your standards. We hope to see you soon and once again, we greatly appreciate your patronage.

Temple City
Reviewed 15 November 2016

All staff were very friendly, and helpful. From the front desk to wait staff to housekeeping. We had stayed there a few months earlier so we stayed d again this time, and looks like we will be staying there in the near future.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Beeberni
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Beeberni, On behalf of Hyatt Place Overland Park, I want to sincerely thank you for being a guest at our hotel. We are extremely pleased to know that you have enjoyed your stay with us and our services are consistently up to your standards. We hope to see you soon and once again, we greatly appreciate your patronage. Kind...

MArion, United States
Reviewed 15 November 2016

This is only Hyatt Place I've stayed at where room was dingy. Everything else is typical, and well done for the price which is the reason I like staying are hyatt place. In fact I'm staying at one in chicago tonight. And in comparison, this one in KC is dumpy. Lobby is great. Location is great. Breakfast is great. Staff...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Craig A
Charlene H, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Craig, Thank you for sharing your feedback. I am sorry we did not meet all your needs while staying with us. We are excited to have begun a full renovation last week and hope you will give us another chance to prove that we can meet your expectations. Kind regards,

Suwanee, United States
Reviewed 4 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Bala S
Tierney R, Director of Sales at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Baxter Springs, Kansas
Reviewed 26 October 2016

Great stay. Hotel has recent repairs and maintenance and is looking good again. Staff is always friendly and attentive. Good variety of breakfast options that is included in the price. Starbucks coffee is available on the galley.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Andrea H
Izabela M, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Andrea We are thrilled to know you enjoyed your stay with us! We hope to see you again soon while visiting Kansas City area!

Mascoutah, United States
Reviewed 25 October 2016

Needs updating carpet worn, look of the room is very dated. The bathroom needs cleaning. The furnishings were old and worn out. The location was the one of the big reasons we choose this hotel. I used points for this trip.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Craig F
Izabela M, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Craig, Thank you for sharing your feedback. I am sorry we did not meet all your needs while staying with us. We are excited to start a full renovation in November and hope you will give us another chance to prove we can meet your expectations! Kind regards,

Wichita, Kansas
Reviewed 25 October 2016

I checked in late, i reserved a king bed was told they didnt have any more when i got there. Went to my room with double beds, i unpacked and showered, when i jumped in my bed, it reaked of a pee smell, i pulled back the sheets and a ring of piss was in my bed. Inhad to re-shower....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank davona460
Izabela M, Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Davona I am so very sad to hear about your experience at our hotel. Please note that we will do our utmost to correct it and review with staff that inspect rooms . Please accept our sincere apology!

Dallas, Texas
Reviewed 23 October 2016 via mobile

Booked a last minute stay at this hotel . The front desk staff couldn't have been more pleasant. We showed up a bit early and they gave us rooms right away . Hotel was everything we needed for a short stay . Clean room , comfortable bed and nice breakfast with great coffee .

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Helpful?
Thank Julie M
Andron E, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Dear Julie, On behalf of Hyatt Place Overland Park, I want to sincerely thank you for being a guest at our hotel. We are happy to have accommodated your early check-in request and extremely pleased that our amenities were up to your expectations. We hope to see you soon and once again, we greatly appreciate your patronage.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Our wonderful renovation crew has finished our 6th floor guest rooms! We are now beginning to sell these rooms and are excited to receive feedback from our guests! Our 5th floor is expected to be finished soon and 4th floor is currently in progress. We are still selling rooms on 1st, 2nd, and 3rd floors until it is their time to be renovated. We would like to thank all of our guests for being patient and understanding with us and our renovation crew while we are undergoing these great changes. Believe us, the wait will be worth it! ... more   less 

Additional Information about Hyatt Place Kansas City/Overland Park/Metcalf

Address: 6801 W 112th St, Overland Park, KS 66211-1577
Region: United States > Kansas > Overland Park
Price Range: $133 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Kansas City/Overland Park/Metcalf 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
Overland Park Hyatt
Hyatt Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Kansas City/Overland Park/Metcalf staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hyatt Place Kansas City/Overland Park/Metcalf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite rooms, huge, comfortable rooms, great free breakfast.”
 of 5 bubbles kimberlybP3263NS, 23 Aug 2016 | Read review
“Don't expect anyone to notice you being a "guest" if you stay here.”
 of 5 bubbles hockeymom1942, 15 Aug 2016 | Read review
“Rooms looking at Metcalf Ave offer the best view”
 of 5 bubbles jes_sm787, 13 Jul 2016 | Read review
“Top floors, furthest from the elevator.”
 of 5 bubbles Loosecannunrun, 9 Sep 2015 | Read review
“We always ask for a high floor but that's just a preference.”
 of 5 bubbles TheTravelingPeach, 13 Jul 2015 | Read review
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