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Holiday Inn Express Hotel & Suites Pratt

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Traveller (7)
Room & Suite (8)
Dining (4)
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Overview
  • Excellent69%
  • Very good16%
  • Average4%
  • Poor3%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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All reviewsfront deskenjoy staying heregreat place to stayrecommend this hotelprice was reasonableany questionsnice breakfastgreat jobclean roomsnice hotelthe room was nicethe breakfast areawould definitely stay here againcomfortable bedbiscuits and gravystaff was friendlycookies
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11 - 15 of 122 reviews
Reviewed 23 October 2017

The property is always neat and clean. The lady that attends to the breakfast area is the best at any property. Friendly and attentive. The food is kept well stocked, warm, and fresh. I always get a friendly "Good Morning" from her. I travel a...More

Thank dguey
Response from Richard R, General Manager at Holiday Inn Express Hotel & Suites PrattResponded 4 December 2017

Thank you for taking the time to comment on your stay, we appreciate the positive feedback and we feel we offer the best customer service in the area. Our breakfast attendant Rosa, and our front desk manager Cami are always trying to make each guests...More

Reviewed 22 October 2017 via mobile

Dirty blanket, unvacuumed floor. Really going down hill. Stayed here for 6 years, really disgusted. Bugs in the bathroom, dusty furniture. Used to be better, really taken a nose dive in recent months. Too bad, used to love this propertyMore

1  Thank Steve S
Response from Richard R, General Manager at Holiday Inn Express Hotel & Suites PrattResponded 23 October 2017

Dear Steve S. Thank you for taking the time to comment on my property. Based on the information provided I cannot find that you actually stayed here, however we take all comments very seriously. I am also disappointed in the areas that you mentioned and...More

Reviewed 8 October 2017 via mobile

I arrived after a family funeral only to discover I had booked a reservation for the following month instead of that night. Hayden and Alyssa were amazing. On a busy night somehow they found me a room. Great service and kind staff. Thank you!

Thank DannyTA28
Response from Richard R, General Manager at Holiday Inn Express Hotel & Suites PrattResponded 9 October 2017

Thank you so much for taking the time to comment on your recent stay and interaction with our staff. We try hard everyday to accommodate and give great service ti each guest we encounter. Thank you for recognizing the effort of Alyssa and Hayden!

Reviewed 19 September 2017 via mobile

My wife and I were on our way to Wisconsin and we choose to try this establishment, just going out on a wimp we stop and decided to stay. We were so happy we did the room was beyond nice and the young lady at...More

Thank corozal4
Response from Richard R, General Manager at Holiday Inn Express Hotel & Suites PrattResponded 20 September 2017

Thank you for taking the time to comment on your stay, we appreciate the positive feedback and I will be sure to share it with our staff. Alyssa is a gem and we are so proud to have her on our team. Thank you for...More

Reviewed 19 September 2017 via mobile

The hotel is cheaply built, and rooms are very loud. You can hear every word of the adjoining rooms telephone call, and if they snore, you can hear that too. The room leaks consistently when it rains, as evident from the countless water buckets throughout...More

1  Thank Cattle96
Response from Richard R, General Manager at Holiday Inn Express Hotel & Suites PrattResponded 20 September 2017

Thank you for your recent comment, I am not sure when and if you stayed at our property, or if in fact you might be a disgruntled former employee. In any case our roof has been repaired for 6 months and we no longer have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$88 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (8)
Dining (4)
Questions & Answers
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Underwood131
12 April 2015|
Answer
Response from ColoradoLife75 | Reviewed this property |
Hello Underwood 131. Our cancelation policy states you have until the day before by 6pm to cancel without penalty.
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Votes
Room Tips
"Not sure. My room was great."
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"Very pleased with this hotel, clean, comfortable, friendly staff. Great place to stay, would definitely stay..."
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"ask for an empty rooom on either side of you :-("
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"Room 208 had the musty, BO type smell. Hope they fix this."
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