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First time here. Plat elite was upgrade to a nice 2 room suite on arrival. Front desk staff was exceedingly helpful and accommodating. Rooms were recently redone, but some older items (tile, shower, etc) remains. Bed was comfy. AC was cold. Pool looked nice.More
Response from Kyle B, General Manager at Courtyard Wichita EastResponded 6 days ago
Thank you very much for taking your time and letting us know about your experience. We are very fortunate to be able to reward those loyal travelers with the complimentary upgrade and glad that it was beneficial to you. I will take the time and...More
It is clean. I guess that’s the best part. Expensive for what you get. No in room fridge or microwave. Single serving coffee, which might be normal, but there is no free coffee in the lobby. Not only isn’t there a free hot breakfast, but...More
Room was expensive for the quality. Small tv, small and stinky bathroom. Charged $3 for a bottle of water at front desk. Wasn’t a bad experience, but I typically expect better out of a Marriott branded hotel.
Will look elsewhere next time I’m in the...More
Response from Kyle B, General Manager at Courtyard Wichita EastResponded 27 March 2018
Thank you for taking your time and letting us know about your experience Kylechenn. I will work with the team leaders of the hotel to make any necessary improvements we can to further not inconvenience any additional travelers. As this is not a typical response...More
I'm not a fan of the Bistro/Starbucks/Bar scenario,.. it doesn't appeal to me, as a budget/leisure/recreational traveler at all.
Free breakfast and complimentary coffee, tea and hot cocoa in the lobby.. at all times.. that's the direction you should have stayed with.
Otherwise, our stay...More
Response from Kyle B, General Manager at Courtyard Wichita EastResponded 22 March 2018
Thank you for letting us know of your experience and we appreciate the kind words in regards to the staff and rooms. We additionally understand the challenges and shortfalls of having an upscale dining and coffee options have on all of our travelers. The Courtyard...More
I did not like the motel, the staff was friendly, and the room was clean enough. My daughter had a operation, we need to heat up distail water, but we did not have a microwave. We also did not know if my daughter will be...More