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Best Western Wilderness Trail Inn

TravelocityUS$100*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$119*
US$100*
US$119*
US$100*
US$119*
US$100*
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Best Western Wilderness Trail Inn
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 6 days ago NEWvia mobile

Very nice for a motel . Fast check in . With gap under door did find a few ants that got in everything else was good for being a motel . I used a direct bill credit card, like CLC. CLC stays do not get reward points at this location like they've do at others , So No I won't...

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Helpful?
Thank David M
Greenville, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 22 September 2016

Stayed here about a year ago and not much has changed. Nice facility but would recommend that you request a room in the back of the building as the front faces a 4 lane and if you are a light sleeper you may have problems.Traffic noise doesn't bother me. Grounds are very well kept and the staff is very friendly....

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Helpful?
Thank HarleyDavidson71
About Hotel's Favourite Review
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear HarleyDavidson 71, Repeat guest are very special to us and we look forward to your return anytime. Thank you for taking the time to post comments on your recent stay with us. We are grateful for your kind words and high score. We try to accomadate our guests' needs to the best of our ability and strive for guest...

Carneys Point, United States
Reviewed 4 weeks ago

This is a great place to stay. The staff are top notch. Rooms are comfortable. This place has a family feel to it. I have stayed there many times to attend events and meetings at Union College. I am always pleased with the service and would recommend this place. if you want a reasonably priced, friendly atmosphere. I can think...

Review collected in partnership with Best Western
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Thank 908dougj
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Mr. Doug J., We cannot express enough our gratitude for you taking time to post comments about our establishment. The kind words mean so much. It has been our pleasure to get to know return guest such as yourself. We do consider you as a member of our extended family. We strive to make every guest feel "at home"...

Indianapolis, Indiana
Reviewed 22 April 2017

We had a great two night stay last weekend (4-14 & 4-15-2017). Rooms are being remodeled. Everything was clean and the new pillows are the best! Complimentary breakfast each say includes fruit, danish, cereal and make your own waffles. There is an area behind the hotel to use for grilling out and just sitting and enjoying the foothill forest. This...

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Helpful?
Thank amberlena1966
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Patron, We gratefully appreciate you taking time to post such kind words regarding your recent stay with us. Customer satisfaction is what we strive for and comments from a valued guest such as yourself make all our efforts worthwhile. We hope your return will be soon.

Elizabethtown
Reviewed 3 April 2017 via mobile

Attended Union College Preview Day and this was our only choice. Front desk manager was nice and professional, complimentary breakfast was good and outside entrance to room was convenient. Over-priced ($99/night) based n the quality of the room but they are the only hotel in town.

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Thank Sherry P
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Patron, We appreciate your time in commenting on your recent stay at our property. We are indeed the only lodging within 18 miles of Union but we do not use this as a basis for setting rates. We surveyed the surrounding area properties and took an average of those comparative to us. Customer satisfaction is our ultimate goal. We...

Martha's Vineyard, Massachusetts
Reviewed 31 March 2017 via mobile

I stayed at the Best Western Bourberville KY. At check in the price was over $100.00 with tax and no discounts. I used my points, 16,000. I am a diamond member for many years, they could not find me in the computer. I had to call the 800 number. While on the phone she found me in their computer. The...

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Helpful?
Thank Daniel B
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Sir: Thank you for taking the time to comment about your recent stay at our property. We apologize that you were unhappy with certain aspects of your visit. BW Rewards info is all set by the corporate office and computerized. There are often "glitches" and I am sorry for any inconvenience you encountered during check in. All other critiques...

Auburn, Michigan, United States
Reviewed 22 March 2017

Great hotel in a town with lots of places to eat. The rooms were large and clean. The front desk staff was great at check in and check out. It is a little pricey for a hotel with no inner corridor but they are the only hotel in town. We paid $100.00 for a Saturday night stay. I would recommend...

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Thank Steve M
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Steve M., We are grateful for you taking the time to review your recent stay at our property. We agree that we have a great little town here. Our staff will continue to work toward making each guest's stay being as pleasant as possible and hope that you might find yourself back in our area again soon.

Paducah, United States
Reviewed 20 February 2017

Best Western in Barbourville may not be extremely luxurious, but it has everything you need. That makes is above others is the individual personal service that the staff provide to you. They are SOOOO NICE! They give a courtesy call to your room after you check in to make sure everything is okay with your room or if you need...

Review collected in partnership with Best Western
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Thank Karen F
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Ms. Karen Sue: Thank you so much for your kinds words. So sorry for my delay in responding to your review of our property after you have taken time to post such. Our staff is our greatest asset. Making each guest's stay as memorable as possible is our ultimate goal. We do not offer all the "bells and whistles"...

Beckley, United States
Reviewed 19 February 2017

The hotel staff were more then accommodating, when upon discovering I had forgotten an item one of the managers actually went to a local store and picked the item up for me and brought it to my room the next day....that's what I call service....beyond what is required....

Review collected in partnership with Best Western
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Thank C6126IUkevino
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Patron: Nice to have spoken with you when you checked in for the first time. So sorry for my delay in responding to your review of our property. Thank you so much for taking the time to post such. Customer service is upmost in our minds. We try to make every guest's stay as enjoyable as possible. Making sure...

Elizabethtown, Kentucky
Reviewed 14 February 2017

Clean, not fancy. Staff was very nice. I think it's slightly over priced. Not much else to choose from in the town which is probably the reason for the higher price. Did not use pool (out of season) & didn't eat breakfast.

Review collected in partnership with Best Western
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Thank 762belindap
tdbrucie1, Manager at Best Western Wilderness Trail Inn, responded to this review

Dear Patron: We appreciate you taking time to comment about you stay with us. As you say, we are not "fancy" but we try to overcome such with great customer service and cleanliness. Rates were only recently increased but we are still quite compatible with other area properties. The next time you stay, we hope you can enjoy all the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about Best Western Wilderness Trail Inn

Address: 1476 S US Highway 25e, Barbourville, KY 40906-7317
Region: United States > Kentucky > Barbourville
Price Range: $150 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Wilderness Trail Inn 2.5*
Number of rooms: 43
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Also Known As:
Best Western Wilderness Trail Hotel Barbourville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Wilderness Trail Inn staff and other travellers.
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Questions? Get answers from Best Western Wilderness Trail Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back of the hotel are quieter. It is two story, no elevator but easy to climb stairs.”
amberlena1966, 21 Apr 2017 | Read review
“As for a room in the rear of the building. It's quieter”
HarleyDavidson71, 21 Sep 2016 | Read review
“2nd floor rooms give you a good view of things...a sense of more relaxed atmosphere. Back side rooms off a view of some woods.”
24frederickw, 18 Jul 2016 | Read review
“Rooms at the rear are quiet. First floor can park in front of your door.”
GWMtravels, 3 Apr 2016 | Read review
“The front side is a bit noisy since it faces the highway.”
Y9135JHfrankb, 29 Aug 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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