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The hotel was fine until I pulled back the shower curtain in room 103. The bathtub is in desperate need of replacement. The tile was old and moldy and the tub had no finish on it at all so the dirt really stood out. I...More
Response from Allen P, Front Office Manager at Comfort InnResponded 19 September 2015
I do apologize to hear that your stay with us did not meet your expectations. We have gotten our maintenace team to follow up on those issues and correct them as soon as possible. We hope that you will return to Bardstown and...More
Property slightly worn. Room clean. Pool clean. Managers and staff super helpful. Liked ceiling fans in room. We stay here a couple of times a year. Have tried most motels in Bardstown. Like this one best. Quiet, family place.
Response from Allen P, Front Office Manager at Comfort InnResponded 27 August 2015
Thank you for your response. We are glad that you enjoyed your stay with us and hope to see you again in the near future!
Front Office Manager
Nice hotel,friendly staff. Beds were very comfortable. Breakfast was OK.. Rooms were spacious, clean and comfortable. Plenty of plug ins and wifi worked good. Would stay here again if back in the area.More
2 Thank cdff908
Response from Allen P, General Manager at Comfort InnResponded 16 August 2015
Thank you for the positive review of our hotel. I was pleased to see that our staff was able to provide such a positive experience. We share all comments with our team, and reading these truly puts an extra bounce in our step.
First room was sweltering. I was moved to a room with 2 double bed instead of a king. At least the AC worked. Half the hall upstairs was unlit as were the stair wells. Breakfast was okay but seating was very limited. Hotel was nothing...More
Response from Allen P, Manager at Comfort InnResponded 14 August 2015
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience....More
We found this hotel to be very pleasant and comfortable. The staff were friendly and accommodating and our room was very clean and cozy. The breakfast was very nice, although seating was limited. We will definitely stay here again.
1 Thank Cindy C
Response from Allen P, Front Office Manager at Comfort InnResponded 9 August 2015
Thank you for your feedback and hope to see you again in the future!
US$131 - US$175 (Based on Average Rates for a Standard Room)
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