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Holiday Inn Express Berea

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#2 of 9 Hotels in Berea
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Berea
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175 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 5 days ago NEWvia mobile

Never in my life have i ever seen such an amazing employee. She was so caring and greeted my family every time she saw us. Sharon Creech went above and beyond our expectations. She was absolutely incredible. We will be back!!!

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Helpful?
Thank Sam W
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

We agree! Our manager chose her as employee of the year. It is good to know that you appreciated her kindness. We will pass the message along to her. Thank you for sharing about your experience. We look forward to your return!

Ontario, Canada
Reviewed 1 week ago

The service we received from Meek and Miles was amazing! They both worked extremely hard to accommodate the long list of needs that we had in a pleasant and helpful manner. The hotel was exceptionally clean, breakfast offered a large variety of food and was hot and it is conveniently located next to restaurants, pharmacy , department store etc. A...

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Helpful?
Thank beyerfam
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Meek and Miles are two wonderful examples of our front desk team, and we are glad they were able to help you get settled. If you met members of our housekeeping or breakfast team, you probably noticed that they too, are just as friendly as they are hardworking. While we can't take full credit for our proximity to so many...

Reviewed 1 week ago via mobile

I came in with a large group who was relocating from another hotel. Despite the overwhelming situation, front desk employee Miles, was nothing short of amazing. Very kind and respectful young man. I found that throughout the week all hotel employees went above and beyond to ensure customer service satisfaction.

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Helpful?
Thank Robbie M
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Can you believe that was his first time working alone? We sure are glad to have him join our team, and we are proud that all of our staff made your visit here memorable. Our hiring manager obviously makes great choices all around. We hope you will find a reason to stop here again!

Bellaire, Michigan
Reviewed 2 weeks ago via mobile

Easy access off I-75 once you figure out they share a driveway with another hotel. The facilities appear quite new; even with its location next to the expressway we didn't seem to notice as we all slept well. Rooms are large and very modern. Nice touch hiding the mini fridge behind a cupboard door. Only complaint would be how cold...

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Helpful?
Thank Jim E
Whitesburg, Kentucky
Reviewed 2 weeks ago

This Holiday Inn is conveniently located in view of the exit with several places to eat close by. The hotel was exceptionally clean and quiet with nice bedding. It is either a new building or newly renovated as everything is new. The breakfast offered a variety of hot and cold items in one of the cleanest hotel food areas I...

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Helpful?
Thank Mosifirstlady
Orlando, Florida
Reviewed 2 weeks ago via mobile

So sweet the lady at the desk. Very accommodating. Supplies for things that we ran out of (no charge). I watched her handle a load of people and he reminded me of a butterfly as she listed from side to side of the reception desk. The morning crew was just as sweet. The breakfast lady was ALWAYS around checking on...

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Thank OrlandoFoodie34515
Erie, Pennsylvania
Reviewed 2 weeks ago via mobile

Front desk staff were great and very friendly. Cookies were available when we checked in so of course we had to have one and it was the perfect chocolate chip cookie! The room was clean and had the requisite supplies, actually over and above because they supplied make-up remover wipes in addition to the usual soap, shampoo, lotion. Hubby said...

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Thank blzfan
Jamestown, Kentucky
Reviewed 27 November 2016

I had to stay overnight with the College's Homecoming festivities and the staff were friendly and welcoming! I loved the rooms and the price was okay for a weekend stay. Did have an issue with fan blower having issues; however, that didn't bother me as I grow accustomed to noises in the background. Great rooms, beautiful hotel, clean and welcoming!...

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Helpful?
Thank matthewcape
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you for the feedback. We enjoy maintaining a comfortable environment for our guests to rest during the Homecoming celebration. We are sorry that the fan noise was disturbing. When you stay again feel free to let one of the front desk staff know if you are experiencing similar problems. They can assist you in turning it off or adjusting...

Reviewed 26 November 2016

While on a road trip vacation we came across the Holiday Inn Express. The front desk personnel were very friendly and accommodating. If you happen to have one of their wonderful breakfasts you will meet Dave & Bonnie. They were exceptionally friendly and really brightened our day. They have one of the best breakfasts out of all the hotels we...

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Helpful?
Thank Nancy S
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for all your praise! We printed this review off so that all our staff could see it. It is always wonderful to receive recognition for work well done. We are so glad that we were able to accommodate all of your mother's needs, and make everyone feel at home. It is amazing how warm cookies and...

Tampa Bay, Florida
Reviewed 20 November 2016

Great front desk staff, especially Mikola, very helpful and knowledgeable. Perfect spot not too far from Lexington; and the breakfast here has plenty of good options. Make sure to ask for rooms away from the interstate.

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Helpful?
Thank JOE J
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Glad to hear that you appreciated our location and breakfast options. Mikola is awesome! I am so glad she was able to assist you. If you are ever driving through this area again we hope you will stop and stay with us.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Formerly Comfort Inn & Suites. Same location; same owners; same amazing service! The entire facility has been renovated, from the floor to the ceiling, inside and out! ... more   less 

Additional Information about Holiday Inn Express Berea

Address: 219 Paint Lick Rd, Berea, KY 40403-8078 (Formerly Comfort Inn & Suites)
Region: United States > Kentucky > Berea
Price Range: $154 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Berea 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Berea
Comfort Inn And Suites
Comfort Inn Berea
Berea Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Berea staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Berea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two queen bed suites are ideal for families.”
 of 5 bubbles beyerfam, 11 Jan 2017 | Read review
“All the rooms are great. We stayed in a handicap suite and it was fantastic.”
 of 5 bubbles nancysX3934WA, 26 Nov 2016 | Read review
“Quiet on the second floor.”
 of 5 bubbles nightingale1972, 17 Oct 2016 | Read review
“Ask for a room on the second or third floor. Much quieter.”
 of 5 bubbles travelingqueen1, 13 Oct 2016 | Read review
“I like the room close to the indoor pool...”
 of 5 bubbles 186kendallw, 23 Sep 2016 | Read review
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