Breakfast omelets were dried out and tasteless. OJ in small containers tasted fake. I decided not to attend breakfast the second morning as the first morning was so disappointing. Tanda, the front desk woman who checked me in, only programmed my key and wifi for one day. I was there for two days so on day two, my key card to let me into my room and the wifi, quit. I attributed this to poor training and did not fault Tanda at all. I went to ask the general motel manager a question the first night when she was working the desk. Not once did she make eye contact with me. I felt like I did not exist or matter to her. The housekeeping manager and her staff were friendly and sociable and answered questions I had and were so welcoming to me, they made up for the disinterest the general manager exhibited towards me the night before. The thing is, folks, everything here is correctible. If the general manager cared. And in reality, can anyone make anyone care about anything?? Doubtful. …
Our stay was excellent. Travis was very polite and helpful. Every question I had he had an answer. He was even there when we checked out and was still just as friendly. Everything was as expected. Our room was very clean. My family and I will stay here again in the future.
Carpets need to be cleaned. I am down there every year if not twice a year. The carpets are always dirty. There are a lot of workers that stay there and ruin the place. If your going to have them enforce cleaniness and/or upcharge them. Same with pets, one time I had to switch room because of the smell.
It’s not worth hotel that I’m staying in my life is more like crack motelToo many drug everything right next-door right beside the hotel I was with my family I hated it they were mad at me Cousin could’ve done better
The hallways all had a menthol or perfumed smoke smell. Our room seemed to be free of that at first, but as the night progressed, second hand smoke seemed to enter our room, probably from the A/C unit unless people were smoking in the hallways. If you are not a smoker, probably best to avoid this hotel. Also, at check-in, we were sent to a room that had been occupied but not yet cleaned.
I was skeptical of this hotel at first. Small & no elevator, but it was very clean!!! Nice manager when we came in at 9 pm. Rooms are a good size has everything you need. The breakfast rivaled Marriott hotels!!! It’s just a little corner spot, but had plenty to choose from. My only complaint is that the mini fridge in the breakfast area was broken, but every room has them, so why not take one that’s not being used from a room??? :) not a biggie just common sense. Pet friendly & did not stink. Most hotels do that allow pets, so thankful for that!! We will stay here again!!!
I will definitely come back if necessary I enjoy my stay very much! The staff made me feel important during my stay I will never forget it they need to know I appreciate everything they have all done for me and my kids
This place is a dump. It’s outdated, dirty and reeks of cigarette smoke. I immediately stripped the beds and only took my shoes off for the shower. I even sprayed our non-smoking room with body spray because the smoke smell was so bad. The bed was comfortable enough, which was the only redeeming quality.
The lobby smells of cigarette smoke, which is a turnoff. Staff needs to have a location to smoke away from the front door. The building and our room is older and showing age but it is still nice. Our biggest complaint was the smell of smoke.
Unfriendly staff and filthy rooms. Will never stay again. Racist rude people! My special needs son did not enjoy his experience. The room floor were sticky and smelled like mold. The tub ran all night.