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Renovation Alert: As part of continued efforts to improve our guest experience, we will be undergoing Lobby and Atrium renovations through July 2018. This work will be taking place during the day between 9:00 AM and 6:00 PM. Sleep hours will be restful and quiet and our Cooked-to-Order...
Offers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
All reviewsevening receptionomeletthe rivermade to order breakfastmanagers receptionfree happy hourcomplimentary breakfasta river view roomacross the bridgelocation is greatconvention centervalet parkingself parkreds gamenewport aquariumemmybird
Upon arrival at 12:10 am Thursday 6-14-18 I went to Check in and Debbie the
clerk did not want to give me a key card to my room 518 which I had prepaid for
I was embarrassed and worried that after a 3 hour drive...More
Thank Penny M
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 3 weeks ago
Dear Penny M,
Thank you for the detailed feedback. I am very sorry your stay was less than brilliant. I have shared your feedback with the rest of my team so that we can continue to improve the service we provide our guests. These challenges...More
We stayed here for our Niece’s wedding and paid $250 for a night here (it writing this before checking out.)
The breakfast room is HUGE and there are many options. Bacon, eggs, French toast, potatoes, sausage, fresh fruit, oatmeal, cereal, some bread options too....More
We like the suites and the breakfast. Best place to stay in the area of the Convention Center. We enjoy the breakfast. It has a good variety. Evening reception is nice. The place is currently under renovation which is a bit inconvenient, but we did...More
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This hotel is undergoing a lot of construction. However this hotel is still top of the line. Wonderful breakfast was served until 11 am. Loved the made to order omelets. Rooms are huge and the bathroom is awesome. Huge shower and the nightlight on the...More
We stayed here for 2 nights. The rooms really roomy we like having a living room,compact refrigerator. Also had a microwave we did not use. It was under remolding but didn’t bother us. Of course it was the weekend. My only complaints the Air condition....More
Response from bikeboy62 | Reviewed this property |
They have a self parking deck under the hotel. It is $10 per day. You get a ticket when entering the deck. When checking in to the hotel give them this ticket and they scan it and add it to your room charge but it then is... More
They have a self parking deck under the hotel. It is $10 per day. You get a ticket when entering the deck. When checking in to the hotel give them this ticket and they scan it and add it to your room charge but it then is validated for you to leave the parking structure upon checkout.
That is not a problem at all, just make sure to hold on to your ticket you receive when you enter the garage attached to the hotel. We will validate that ticket for you at the front desk when you get back from the game and... More
That is not a problem at all, just make sure to hold on to your ticket you receive when you enter the garage attached to the hotel. We will validate that ticket for you at the front desk when you get back from the game and you can leave your car in the garage anytime that day.