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Courtyard Cincinnati Airport

CourtyardUS$116*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Courtyard Cincinnati Airport
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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Checked in and was told that our requested two bed room was unavailable due to a maintenance issue. We were offered a king room with a pull out sofa, which was very inconvenient for this trip. There was really no indication that the manager cared. Good customer service would have offered a food voucher at least. To make things worse...

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Helpful?
Thank crazy4watches
Daniel M, Manager at Courtyard Cincinnati Airport, responded to this review

crazy4watches, Thank you for taking the time to review the Courtyard by Marriott Cincinnati Airport. At Courtyard we pride ourselves on providing exceptional customer service, I was disheartened to hear that your experience at our hotel was less-than-satisfactory. I can assure you the inconveniences you faced with your reservation is not the general practice of our hotel, my staff and...

Lincoln, Nebraska
Reviewed 6 March 2017

We stayed at the Courtyard in March of 2013 and had great stay Olivia, at check in on the 3rd was outstanding. She managed to get us In handicap accessible room. She asked Sandy if she would find additional soft pillows for us. Sandy, I believe was the head of housekeeping. I told her Marriott has too thick pillow and...

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Helpful?
Thank marshalnk
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with us and taking the time to respond to Trip Advisor. I will pass on all your wonderful comments to our staff.

Indianapolis
Reviewed 28 February 2017

We had a 6 am flight so figured we would stay here and use their shuttle. The room was nice and no funky smells, but we did find a small white pill sitting on the bathroom sink counter, so it make you wonder how well it was wiped down after the last guess? The beds are firm which i like...

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Helpful?
Thank Thomas Y
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with us and taking the time to review us. I hope if you are of need for future accommodations you consider us again.

New Richmond, Ohio
Reviewed 17 January 2017

This hotel was awesome. So accommodating. Rooms were clean and large. They offered shuttle service to and from the wedding. This day would not have been so great without all the help we received from all their staff. Thanks again for making us feel so at home.

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Helpful?
Thank crcpaul
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with us and taking the time to write your review of The Courtyard Cincinnati Airport. I will pass your comments on to the staff.

Reviewed 14 January 2017 via mobile

Just a one night stay before we headed to California the next morning but this was a very nice place to stay. Was clean and the staff was very helpful. Saved me $40 by parking with them instead of the airport and I wouldn't have known unless the desk clerk had mentioned it. Felt safer leaving my care there instead...

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Helpful?
Thank Jamesmom1
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with The Courtyard and taking the time fill out the review. I will pass your comments on to the staff.

Detroit, Michigan
Reviewed 29 December 2016

Property is nice, pleasant "Bistro", but expensive. $8.99 for a glass of wine??? Bring your own bottle, bought a bottle of Ravens Wood Old Vine Zinfandel for $8.50 at a local CVS... No microwave in rooms... Bed was comfortable, clean well stocked bathroom. Airport noise, not much but noticeable.

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Helpful?
Thank pekopper
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thanks so much for staying with us and taking the time to write your review. It is always helpful for a manager to get insight from the eyes of the guest. I hope when you are in the area you will consider our Courtyard again.

San Diego, California
Reviewed 1 December 2016

Super friendly people, great shuttle, a courtyard with Marriotts newest face lift. HUGE PLUS is the windows open !!!! Wahoo! ( although noisy freeway). Still great tool get real air, as a frequent traveler. That's reason enough to stay there. Nicely appointed rooms, silent AC/Heater. Nice they have a cafe, but limited menu. Typical Marriot lightweight comforters. Would be nice...

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Helpful?
Thank J J K
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I wanted to thank you for taking the time to write a review. I have passed your wonderful comments on to our staff.

Reviewed 28 November 2016 via mobile

This is a business hotel conveniently situated near the Cincinnati-Northern Kentucky airport. If you're not driving, there is a courtesy shuttle between the airport and the property. If you're driving, there's ample parking. This is a non-smoking hotel which is great; however, the smokers congregate just outside of the front entrance so if your room is towards the middle of...

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Helpful?
Thank TraveledCruzan
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with us and saying such kind words about our hotel.

Berkeley Heights, New Jersey
Reviewed 20 October 2016 via mobile

The server at the bistro should not be having her dinner [ordered out] at the bar and licking her fingers while serving my dinner. Disgusting and has never been trained on proper etiquette. A management problem.

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Helpful?
Thank Lance R
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Lance, you are absolutely correct. We pride ourselves with the proper training in food service. We will review personnel food & equipment protection procedures. Thanks for taking the time to imform us of your observation. I hope if you are in the area again you give us another try.

Reviewed 18 September 2016 via mobile

only stayed one night, and wasn't in room much. appeared clean and was somewhat comfortable. not quite a Marriott bed, but that's why it's called courtyard I guess. if you're a good sized person it is a must you get a king size bed in your room. the rooms with two beds are doubles and are very tight sleeping two...

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Helpful?
Thank Kenneth Y
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Kenneth, thanks for staying with us and taking the time to write a review for our hotel.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 

Additional Information about Courtyard Cincinnati Airport

Address: 3990 Olympic Blvd, Erlanger, KY 41018-1099
Region: United States > Kentucky > Erlanger
Price Range: $166 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott
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Questions & Answers

Questions? Get answers from Courtyard Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One not facing the airport.”
pekopper, 29 Dec 2016 | Read review
“Quiet away from highway.”
JJK0, 1 Dec 2016 | Read review
“High floor always works for us”
cbMoline, 29 Aug 2016 | Read review
“A room away form the ice machine”
487richarda, 31 May 2016 | Read review
“Wary of room facing noise. Get a second comforter. Typically Marriot VERY light blanket.”
JJK0, 10 May 2016 | Read review
5 of 5
Courtyard
US$116* /night
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Prices are for 1 room, 2 adults
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