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Quality Inn and Suites

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1 room 2 adults 0 children
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Quality Inn and Suites
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Chicago, Illinois
Reviewed 19 June 2016 via mobile

Stayed here for a night. Booked a room with 2 queen beds for $89.99 a night. Room was very clean, complete with microwave, tv and fridge. Toiletries were enough and you can even ask for extra. Staff was very helpful and just charged us $10 instead of the $20 early check in fee. The outdoor pool was clean and not...

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Thank roseadraneda
Lawrenceburg, Indiana, United States
Reviewed 12 June 2016 via mobile

I stayed here for 3 nights in a single room with a king size bed. Everything was perfect. Clean room, outdoor pool. Each time I went to the pool I had it to myself because no one else was out there! It was fabulous. They had extra razors and mouth wash at the front desk. Second shift front desk person,...

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Thank Cheryl L
Cleveland, Ohio
Reviewed 10 June 2016

I got here around 11pm. I was tired, so I was anxious to get comfortable after being out in the 90-degree sun on the bike all day. I got checked in quickly. Everyone was friendly and courteous. When I got to my room, it was probably 80-something degrees. The A/C was off. I turned it on as cold as it...

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Thank David O
London, United Kingdom
Reviewed 2 June 2016 via mobile

Just an overnight on my way to next destination. No frills seems clean. The lobby and reception area needs attention. Receptionist was nice enough. No real greeting or friendly chit chat. Free wifi love that! Has a pool but seems they allow guests to do cook outs in the pool area that I find odd.

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Thank HowieEmbry
Jackson, Ohio
Reviewed 19 May 2016

We stayed here for an early morning flight. We did the park and fly combo. The shuttle to the airport was great. The driver was waiting for us at our designated departure time. For the cost of a room we also had complimentary parking in a well light area. The room was nice and comfortable. We had a two room...

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Thank CountryGal5759
Chandra S, Public Relations Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for staying with us. We apologize that your return shuttle was delayed. Your review has been shared with the entire staff so that this may never happen again. We hope you will consider us again in the future. Again we apologize, Tina

Reviewed 18 May 2016

This is a nice place to stay. The rooms are clean and the price is reasonable. I would recommend this to anyone that is traveling. The desk clerk made the experience even more enjoyable. The breakfast was decent.

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Thank Marion M
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you for your recent stay with us. It's a pleasure to hear that you had an excellent stay. We have shared your review with all staff members. Thank you again, Tina

Toledo, Ohio
Reviewed 17 May 2016

Great hotel; clean and great service. Clean rooms; great pet friendly hotel. Definitely would stay here again. Sometimes you don't know about a hotel by pictures, etc. This is a good one and you need to check it out.

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Thank SUZANNE W
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Suzanne, Thank you for giving us the oppourtunity to accommodate you with your hotel needs. Our staff members have been working hard and are very excited to hear about such happy customers. We hope to see you again in the future. Thank you, Tina

Dawson Springs Ky
Reviewed 16 May 2016

The help was very friendly and helpful. They even upgraded my room without being asked. Everything was clean and neat. The only thing I would advise is adding some meat to breakfast instead of just sausage gravy.

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Helpful?
Thank George S
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear George, Thank you for your recent stay with us. We are happy to hear that you enjoyed your stay. We are working on changing our breakfast menu. We hope you will come visit us again in the future. Thank you, Tina

Florence, South Carolina
Reviewed 24 March 2016 via mobile

I checked in for a few hours of sleep, lady that checked me in was really nice and helpful. I had no cash on me, she hooked me up with muffins and coffee. Room was nice and clean, smelled really fresh. Need was super comfy. At checkout same lady greeted me with a smile after working all night. Low and...

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Helpful?
Thank James S
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear James, Thank you for your recent stay with us and taking the time to tell us how we did. Your review has been shared with all employees. We are working hard to make sure all of our guests are comfortable and happy. Thank you again, Tina-Guest Relations

Seymour
Reviewed 21 March 2016

I utilized their airport parking service. Shuttle to airport was fine. Called them when picked up bags and went to 'Hotel Shuttle' site to wait for them. Called them again after 30 minutes waiting. Waited another 40 minutes and called again. Shuttle finally showed with and drive with old man in front seat and child in back. Drive took us...

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Helpful?
Thank Victor S
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Victor, I do apologize for the delay in picking you up promptly from the airport. Due to the change in the location of hotel shuttle pickup at the airport, that is out of our control, there has been some confusion and delay getting things settled. We do apologize that you had to wait. Best Regards, Tina-Guest Realtions

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 

Additional Information about Quality Inn and Suites

Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Region: United States > Kentucky > Erlanger
Price Range: $102 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 107
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Also Known As:
Baymont Inn Erlanger
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't come here unless outdated and dingy hotels are your thing”
 of 5 bubbles lisapV3900LN, 12 Feb 2017 | Read review
“I chose an upper floor away from the elevator, and it was very quiet”
 of 5 bubbles retiredandlovingit33, 9 Oct 2016 | Read review
“If you are a nonsmoker and book online, make SURE you chose NON SMOKING!!!”
 of 5 bubbles ValerieHolek, 25 Sep 2016 | Read review
“Not a good room in the place”
 of 5 bubbles nickspumpkin, 24 Aug 2016 | Read review
“Opt for a room on an upper floor facing away from the interstate.”
 of 5 bubbles World-Wide-Badger, 7 Jul 2016 | Read review
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