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We were supposed to stay here but I messed up and made reservations for the wrong night. Totally my fault. But the customer service we received was awful! The clerk told us they were sold out and everything in the area was sold out so...More
Response from RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati AirportResponded 26 August 2016
Thank you for sharing your recent experience with us. We pride ourselves on our excellent customer service. I apologize for the inconveniences that you experienced from your booking error. I hope you will consider us the next time you are in the area.
A really nice representation of the brand. A great hotel. Location was pretty good. Right near the airport. Clean. The rooms are spacious. I had the luxury of getting upgraded to a two-bedroom Suite. Everything was in order. The service was friendly. Outdoor pool
Thank Bernardo F
Response from Matthew L, Front Office Manager at Residence Inn Cincinnati AirportResponded 3 August 2016
Thank you for taking the time to share your thoughts regarding the Residence Inn Cincinnati Airport. We appreciate your feedback. We will share your feedback back with the hotel staff.
Recently we stayed at this property to be close to the river without being in a downtown setting. The property itself from outside seemed to be nice. Sport court, pool and patio area were very nice. The room itself was labelled as renovated in 2014,...More
Thank dan b
Response from Matthew L, Front Office Manager at Residence Inn Cincinnati AirportResponded 21 July 2016
Greetings from the Residence Inn by Marriott Cincinnati-Airport!
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated.
Our mission is to execute a level of service...More
Very nice hotel. The rooms are large and come with kitchenettes which is handy. My only complaint was the lack of light in the rooms. They were a bit dark and dungeony. Breakfast is included and they have a very nice patio area with grills,...More
We always stay at this Residence Inn and now that Daniel is the manager, it is GREAT.
We stayed for almost 3 weeks during this trip and look forward to our next visit. We felt right at home, and miss being in Kentucky.
US$157 - US$252 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Number of rooms
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