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Extended Stay America - Cincinnati - Florence - Meijer Drive

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Extended Stay America - Cincinnati - Florence - Meijer Drive
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Minneapolis, Minnesota
Reviewed 20 October 2016

The room was large and spacious with full kitchen. Bathroom very nice. Flat screen TV, free in room wifi, and free parking. Many outlets for charging. Lots of great restaurants near by. Nice area. People very friendly.

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Helpful?
Thank Thomas V
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Thank you for taking the time to share your experience. I am glad to read you favored the spaciousness and the good condition of your room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Sonoma, California
Reviewed 16 September 2016

We flew in from CA to KY today w our pet w a reservation @ this hotel. Upon checking in the manager named Pam assisted a girl at the counter. The manager asked if my husband had pets and he said yes. She said they had no pet rooms. My husband said he would have to make other arrangements for...

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Helpful?
2Thank Paolo A
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear there was an issue with your reservation and the lack of customer service you received. Thank you very much for providing us with your feedback. Our staff will work on better communication and how to best assist guests. Please...

Reviewed 15 August 2016

When we checked into the hotel, even though it claimed to be no-smoking the lobby wreaked of smoke. The hallways were creepy and once inside our room there was an odor similar to a skunk being in the room. They were redoing the 3rd floor and so the chemicals being used probably produced this odor. We were also very unimpressed...

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Helpful?
Thank Susan B
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that our renovation produced odors which made you uncomfortable, and that our breakfast offering was unsatisfactory. We are working diligently to improve our guests' experience, and continually evaluate our breakfast offerings. Thank you very much for providing us with your feedback. I...

Lahore
Reviewed 25 July 2016

The hotels smells funny and the place a bit run down. The rooms are good size and has a full kitchen in rooms. Housekeeping is done once a week. Do keep in mind that you are going to a 2-star hotel before going in.

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Helpful?
Thank Usman A
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

We appreciate you taking the time to write a review of your experience. I'm glad you favored the size of your room and the fully equipped kitchen, but disappointed you didn't like the condition of the hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Etowah, North Carolina
Reviewed 21 July 2016

This was supposed to be a non smoking hotel, or so we were told by the clerk that checked us in. After we got in bed, we could smell the cigarette smoke on the blankets and bedspreads. Room could have been a little more cleaner. WIFi is slow unless you want to pay extra.

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Helpful?
Thank K F
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed that you experienced a smoke odor and slow WiFi. Please accept my apology. To uphold our company's high standards, we will work diligently to prevent prohibited smoking and install WiFi upgrades moving forward. Thank you very much for providing us with your feedback. Please do not hesitate...

Reviewed 20 July 2016 via mobile

We were looking for a decent place to stay for one night. We thought at the price range it would be pretty good. When we walked in no one was at the desk. The next morning it was the same scenario. We had to call on the house phone to someone to wait on us. The room was very dated....

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Helpful?
1Thank Mark C
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the odor and aesthetics during your stay is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will be starting a complete, top-to-bottom, hotel renovation in just a few days. Thank you very much for providing us...

Michigan
Reviewed 20 July 2016 via mobile

Upon arrival I was very pleased with the front desk staff. Very friendly and fast check in. Then we went in our room. It was very spacious which was good for our large family, but it was gross. Carpets very stained, splatters on the walls, hair all over the bedding for the pull out couch. Also the continental breakfast was...

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Helpful?
Thank Allison O
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

Thank you for taking the time to write a review of your stay. I am thrilled to read your remarks about our friendly, helpful staff. However, I am very sorry that the room and breakfast were not to your liking. Please, accept my sincere apologies for the issues you faced. To uphold our company's high standards, we will be participating...

Trinity, North Carolina, United States
Reviewed 1 July 2016

The motel was everything we needed but really needs to be updated. All of the staff was very nice and tried to meet our needs. The pool was nice and clean. So glad it was available to have our pet and close to where we needed to be. Thank you Nate, Josh and Pam. We may see you next time!!!

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Helpful?
Thank Susan0805
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

We appreciate you taking the time to write a review about your stay. I am glad to read that our staff was accommodating and that you enjoyed our pet-friendly hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Defiance, Ohio
Reviewed 28 June 2016

This hotel is adjacent to the airport, which would have been nice to know beforehand as planes and even a helicopter were flying in and out a lot. The hotel is heavily smoked in both inside and out. Despite having a non-smoking room, it had clearly been smoked in. There are a lot of construction workers thus big trucks and...

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Helpful?
Thank 341jbrown
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the noise, odor, and aesthetics of the room not being up to your expectations. I apologize the water was off during your stay, and we make every effort to notify guests efficiently. I discussed your comments with the team, and we are posting new...

atlanta
Reviewed 28 June 2016

Very noisy from the room upstairs. I wouldn't be surprised if they were remodeling that room but not at the hours of night this was going on. The walls and ceiling were not sound limiting. The place was a bit on the dated decor side. Bathroom tub didn't look clean. Hole in the wall below the bathroom light fixture. Drippy...

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Helpful?
Thank enlightenedone33
Manager_11525, Manager at Extended Stay America - Cincinnati - Florence - Meijer Drive, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that you had noise issues and aesthetic issues with your room. To prevent this from happening again, my team has stopped the source of the noise, and the hotel decor will be fully refreshed later this month. I really appreciate you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Cincinnati - Florence - Meijer Drive

Address: 200 Meijer Dr, Florence, KY 41042-4857 (Formerly Studio Plus Deluxe Studios - Cincinnati - Florence)
Region: United States > Kentucky > Florence
Price Range: $111 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Florence - Meijer Drive 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studioplus Cincinnati - Florence, Ky Hotel Florence
Extended Stay America Florence
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Questions & Answers

Questions? Get answers from Extended Stay America - Cincinnati - Florence - Meijer Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much parking if you want to unload near the entrance and then go park. No luggage carts available when we needed them”
 of 5 bubbles KF804, 20 Jul 2016 | Read review
“I would pick second floor on either end with a kitchenette.”
 of 5 bubbles Susan0805, 30 Jun 2016 | Read review
“the room size for the rooms with kitchen is adequate for families, just run down”
 of 5 bubbles 341jbrown, 28 Jun 2016 | Read review
“corner suites are great !”
 of 5 bubbles O3868AQdavidp, 29 Nov 2015 | Read review
“Rooms on the front offer parking where you can see your vehicle, not as easy in the rear.”
 of 5 bubbles PoconoSummitJohn570, 15 Sep 2015 | Read review
5 of 5
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