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All reviewsdirect tvbest ratesmells freshshuttle vanwaffle housechecking ina wonderful staynice propertydesk clerknight's restlocation is greatstaff was friendlyother hotelsan overnight stayfridge and microwaveoff the highwayclean hotel
We made a quick stop over here to sleep during our travels and our room was great, the beds were super comfortable and the service was top notch! The people working the breakfast area were working so hard to keep up to all of the...More
This was my second stay at Holiday Inn Florence KY. in the last 3 months. This visit was as wonderful as the very first one. They have an outstanding front desk , kitchen and restaurant crew that care and go all out to meet your...More
Thank Shayne S
Response from Don C, General Manager at Holiday Inn FlorenceResponded 15 June 2018
We are so glad that you were able to join us for your stay at the Holiday Inn Florence. Each member of our team believes in ensuring excellence in all they do and it is wonderful to know that this mindset in service was reflected...More
I stayed for 3 nights on a business trip and found this hotel to be very average. Arrived on a Sunday evening to be told that the bar and restaurant were closed as it was Sunday! Rooms are very spacious and clean however no complimentary...More
After a long motorcycle ride south from Michigan backroads (hwy 127) to Florida we ended up stopping in Florence as traffic getting around the river and Cincinnati turned ugly with two semi’s wrecking in front of us. We managed to get off the interstate and...More
Poor television channel selection, mattress needs to be replaced as it was quite lumpy and most of all, no free breakfast....wanted $ 9.95 per person and then they didn't have orange juice or low-fat milk available! Very limited choice of foods on buffet....we have had...More
1 Thank Sy L
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 1 May 2018
Hi Sy L,
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one and can see that we have fallen short of our goal.
I am sorry that we missed...More