We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Florence

Save
Traveller (10)
Room & Suite (21)
Dining (4)
You may also like
See all
Nearby Hotels
Overview
  • Excellent27%
  • Very good31%
  • Average25%
  • Poor11%
  • Terrible6%
Travellers talk about
“direct tv”(4 reviews)
“waffle house”(2 reviews)
“checking in”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Florence
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Florence
Special Offer: Book Direct and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (136)
There are newer reviews for Holiday Inn Florence
See the most recent reviews
Filter reviews
134 results
Traveller rating
37
39
33
16
9
Traveller type
Time of year
LanguageEnglish
37
39
33
16
9
Show reviews that mention
All reviewsdirect tvwaffle housechecking innice propertynight's restdesk clerkthe room was niceconvenient locationother hotelsstaff was friendlynight stayfridge and microwavecontinental breakfastbooked this hoteloff the highwayclean hotelbeds were comfortable
FilterEnglish
Updating list...
21 - 25 of 134 reviews
Reviewed 28 March 2017

Terrible service. They overcharged my credit card, never informed me and refuse to refund the charges. Breakfast is charged for, but is less quality of other breakfasts that many hotels offer for free. Don't stay here. Stay at a hotel that actually values their guests.More

Thank Jeremy K
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 17 April 2017

Hi Jeremy K, Thank you for your stay and for taking the time to write your review. We are sorry to read your disappointments surrounding the charges placed to your credit card. We take comments such as these very seriously and would like to follow...More

Reviewed 26 March 2017 via mobile

This hotel is convenient on/off the expressway, and we were able to request a room that faced away, to avoid the traffic noise. The desk clerk was very helpful and friendly at check in. We asked for a dinner recommendation, specifically a non-chain, and he...More

Thank Mary H
Reviewed 17 March 2017 via mobile

First room: no internet. Second room: no tv. Third room: ok Door out of room with ice maker: no knob Breakfast not included Building is nice, staff is nice, but essentials missing. They gave us 15% off at restaurant, but we didn't want to try...More

Thank Robin H
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 1 April 2017

Dear Robin H, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be nice. However, we would like to apologize for falling short of your expectations regarding the...More

Reviewed 6 March 2017 via mobile

We were happy with this place. Even signed up to be members. It is such a relief to be in a motel that is pretty and nice! Mia who checked us in was great. Gave us a room on top floor on the other side...More

Thank Nancy W
Response from Don C, General Manager at Holiday Inn FlorenceResponded 9 March 2017

Thank you so much for your review! We are glad that you chose our location to stay and hope we will see you again soon! Thank you, Don Castle, GM

Reviewed 4 January 2017

We booked this hotel via and online travel website. They had a good offer for the night. the hotel is a newer construction and well maintained. It was our first Holiday Inn stay in years. The room was nice - pretty standard for the chain....More

1  Thank Brian E
View more reviews
Most Booked Properties in Florence
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$149 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$149 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (10)
Room & Suite (21)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
marilynkellerman
18 October 2016|
AnswerShow all 2 answers
Response from B4OU | Reviewed this property |
Not sure if or when the hotel has been "redone" but we were pleased with every aspect of our stay. The room and the bathroom were large. Maintenance was tip-top.
0
Votes
Room Tips
"My room had a weird buzzing from the bathroom. I believe it was 228."
Read review
"We stayed on the third floor. Quiet, with an occassional door slamming."
Read review
"My tip is choose another hotel!"
Read review
"There are no first floor rooms. Guests preferring the 1st floor should be aware of that."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing