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4th Floor Double Room. Corridor smelled of human excrement. First Day, Housekeeping failed to clean the room. Second Day , they made up the room, but never replenished the bathroom. While they were making up the room on the second day they decided to pick...More
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 17 November 2016
We at the Holiday Inn Florence, KY, would like to thank you for staying and leaving a review of your experience.
It is great to note that the property was in a convenient location for you. This however, does not diminish the other...More
Holiday Inn is always reliable. Good two day stay to check out Florence. Clean. Quiet. Up-to-date. Surprised that breakfast wasn't part of the deal. They have a restaurant but at $8 We weren't going to eat there. I'm sure it was nice and good just...More
I stayed at the holiday inn Florence for business for 2 nights. I found it to be a real nice hotel. Clean and well kept. I felt it was perfect for what i needed. Very convenient to the airport. Close enough to be productive, yet...More
This location charge my card for one night even though the room was cancelled two days prior to my intended stay. I contacted Holiday Inn, Florence, KY by telephone and email but they chose to not answer my emails or return by voicemails. Be careful...More
Thank Martin C
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 2 October 2016
Dear Martin C,
Thank you for taking the time to convey your comments regarding your recent experience with us and for choosing our property. We rely on you, our guest, to let us know how we are doing and how we can better meet your...More
Nice hotel, and nice stay. Room was clean, comfy, and decorated nicely. Hotel staff was friendly. Would definitely stay here again if in the area.
Had a few concerns and addressed with the front desk - pool water definitely wasn't heated and was chilly -...More
US$108 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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