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05/11/2017 06/11/2017
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    Extended Stay America - Cincinnati - Florence - Turfway Rd.

    7350 Turfway Rd, Florence, KY 41042-1355
    +1 877-432-9997
    Hotel website
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    05/11/2017 06/11/2017
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    US$81
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    Traveller (19)
    Room & Suite (7)
    Dining (1)
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    Overview
    • Excellent23%
    • Very good23%
    • Average31%
    • Poor14%
    • Terrible9%
    24 Aug 2017
    “OK but not so friendly staff”
    11 Aug 2017
    “Florence, KY”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Cincinnati - Florence - Turfway Rd.
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    Extended Stay America - Cincinnati - Florence - Meijer Drive
    28 reviews
    #18 of 28 hotels in Florence
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (21)
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    1 - 5 of 21 reviews

    Reviewed 2 weeks ago

    Had been on rd for 6 days traveling across country with 3 kids and 2 dogs, had to stay at hotel down road that was more expensive til a spot opened at this one, once it did called got reservation for a week told them...More

    Thank Viola B
    Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 2 weeks ago

    It is disheartening to read you encountered difficulties with the reservation. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve. We...More

    Hotel's Favourite
    Reviewed 23 August 2017

    Great place to stay and do a bit of cooking. A stove, huge fridge, microwave, plates, cutlery a great shower and clean room. with great customer service, nothing much to complain about. Breakfast could be a bit more variety.More

    Thank Sean M
    Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 26 August 2017

    Sean, thank you for sharing your positive feedback about Extended Stay America. We are delighted to read you enjoyed your time with us and that your our outstanding service and the in-room amenities made it even more memorable. We appreciate your suggestion and hope to...More

    Reviewed 2 weeks ago via mobile

    The outside of the hotel looks promising for the reasonable rate but once we walked inside there was a distinct odor. The hallway on our floor smelled gross. The room itself was a disappointment. The beds were small and difficult to sleep 2 in. Overall...More

    Thank psautea
    Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 2 weeks ago

    Thank you for your feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. The cleanliness and condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with staff members to discuss...More

    Reviewed 24 August 2017

    The best part about the hotel is its location. Right off the interstate, close to Cincinnati, and close to restaurants and shopping.; Very convenient. The minuses are that the staff is unfriendly. The desk is right at the front door but no one at the...More

    1  Thank hbdawg
    Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 26 August 2017

    Thank you for your visit. Although you liked our convenient location, we are sorry for the service issues you experienced and regret the inconvenience it caused. I will be sure to share your feedback with the entire team, and we will use it as a...More

    Reviewed 11 August 2017

    Price was high for the area, poor continental breakfast, lack of a designated area for the breakfast, first room assigned was not cleaned. Hotels advertising pet friendly capability should build a separate area for the animals.More

    Review collected in partnership with Extended Stay
    Thank Ricardo O
    Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 1 week ago

    Ricardo, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to read you loved the convenience of our location and were impressed with the all that we have to offer. Thanks once more for allowing us to be of service,...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$75 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Expedia, Hotels.com, Cancelon, TripOnline SA, Travelocity, Orbitz and Hotwire so you can book your Extended Stay America - Cincinnati - Florence - Turfway Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Florence
    • Also Known As
    • Extended Stay America Florence ,
    • Extended Stay Florence ,
    • Florence Extended Stay
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    Traveller (19)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (17)
    Bathroom (2)
    Nearby
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    Questions & Answers
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    Room Tips
    "Take your food and have a good cook up"
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    "Ask for a room on the hospital side instead of the highway side."
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