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All reviewscinnamon rollswithin walking distanceunder renovationplenty of selectionbed and pillowsthe hotel is cleanpay attentionboth morningsvending machinesbreakfast itemsno exceptionmeeting rooma great place to stayone night staykentucky bourbon trailparking lotgreat room
Had a very nice one night stay at this location. Room was very spacious and clean. Breakfast area was larger than most HIE locations. Good cheaper alternative to staying in downtown Lexington. Good friendly staff, would stay here again.
First use of the toilet it wouldn't flush. Water just came straight up. No big deal. We waited until we left for supper to let the front desk know we had a problem and she acted like she could careless.amd she said she would see...More
Thank Laurie M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FrankfortResponded 20 November 2017
Hi Laurie M,
Thank you for writing a review about your recent stay with us. It sounds like our hotel was not able to live up to your expectations, particularly with the bathroom and housekeeping. I am sorry for the letdown.
We take all reviews...More
Hotel was clean inside and out, well stocked and very comfortable new beds. Staff was friendly and helpful and I really liked the multiple lights in the room, I was able to set them perfectly to see where I was going in the middle of...More
This made for a good stop when traveling along the Great Kentucky Bourbon Trail. The hotel is clean, fresh, and new. The staff was outgoing, friendly and quite helpful. Rooms were sharp, crisp, spacious, and clean. Frankfort KY is located in the same town as...More
We stayed here for the second half of our Bourbon tour adventure. The hotel is conveniently located not only for completing the bourbon tours but for evening dinners and impromptu trips to Wal-Mart for incidentals. The hotel is clean, the breakfast is hot, and staff...More
Response from hiexpressfrankfort | Property representative |
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require... More
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require items shipped. Please contact Hotel by email at hiexpressfftky yahoo any of your needs.
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"Go third floor so you don't hear the folks above you."